Plumbtastic Plumbing

Donald K.

I am extremely disappointed in the direction Plumbtastic Plumbing has taken. I have done business for almost three years with them and until yesterday I was pleased. I had an appointment for Wednesday after 12P.M. and I was never informed that the service was going to be delayed until Thursday. No courtesy call! Until I called. When Tom arrived the next day, he had one part but the other didn't fit. Tom was cordial and professional. Unfortunately, an invoice could not be provided onsite because everything goes through the office. When I finally received the email with the invoice I was charged $233 for a $15 part and the service call. When I called to question the amount I was told the company charged flat rates for service. I also questioned the part that was on the invoice. It was incorrect. I was sent a picture of the part to prove me wrong. It was the wrong part and the wrong picture. After all this, The bill was reduced to $165, still ridiciulous for a house call. I wish you Earl good luck but you won't see my business anymore.

Barbara G.

Very fast response, excellent job completed promptly with great care, attention to details. Very knowledgeable and professional. Friendly, concerned people, both on the job and in the office. Definitely recommended.

Jean L.

Earl and Dom came when others would not. Did a great job of correcting what others had done poorly in the past, causing leaks. Friendly, honest, and knowledgeable. They take customer satisfaction seriously. Highly recommend!

Kim G.

These guys were spot on no haggling. Came in and started the work as agreed and got the job done quickly and right the first time! Highly recommend very clean and professional!

Edwin A.

Earl was a pleasure to work with! I had some scheduling conflicts and had to contact him to change the appointment around a couple of times and he was very accommodating and professional about it. He showed up on time, did great work and was great conversation. I highly recommend him and Plumbtastic!!

Jonny G.

I recommended Plumbtastic to a friend in Wellington based on my research online. She needed some service for her new home. I was pleased to discover that these guys not only did a great job for her but did so for a very reasonable price. I am happy that my friend is happy, so highly recommended :)

Cindy L.

I found this company on Nextdoor...contacted them and set an appointment to quot a replacement toilet. They did not show. They did not call. I texted them the following morning saying 'thanks a lot'. I received a text back that their tech had run into a problem on the job before mine and didn't tell the office....I did receive a quote afterward for $600. This is exorbitant to say the least! The other quotes I received were in the $300 range. I'll use one of them.

Dick N.

tried to install/replace a disposal (which I've done before). Tough job trying to securely attach to the collar. I didn't get it right and it leaked badly so I could not use the kitchen sink. I called around looking for a plumber. It being a Saturday, all I got was """"Call Monday and we'll send out a technician to give you a quote."""" Except Earl at Plumbtastic said he could come later that afternoon. We sealed the deal. He kept in touch about arrival time, showed up when he said he would and expertly and efficiently fixed the problem in less than an hour. He cleaned up after and was most pleasant and courteous. Highly recommended.

Alyssa M.

Great service with very fair pricing! Would definitely recommend:) I called and they were there within the hour. Saw that what I needed wasn't as bad as expected and charged me even less.

Leslie N.

It was a Saturday. We just arrived to our condo to find two toilets not flushing properly. I then reached out to some plumbers on Yelp not realizing that somehow I'd canvased more plumbers than I thought. My first response (of many) was from this service (and I didn't think I contacted them because they had no reviews). The plumber responded to my message quickly also showed up quickly. I did receive responses from other plumbers who said, """"Saturday will cost more,"""" or """"call us Monday."""" Earl showed up. An earnest guy who does business in a straightforward, professional manner. We had more questions than the issues with the two toilets, and he took the time to answer them all. After years of questionable interactions with plumbing companies, I recommend trying this service because I like to do business with people who do a great job, who treat the job with respect and who care about the outcome.