Plumbline Plumbers

Heather B.

Had a leak in my bathroom sink and so I went to my fav Yelp for a good suggestion for a plumber. I called Plumbline and they sent someone out right away. I mentioned finding them on Yelp and received $35 off the consult fee (aka the ""walk in the door"" fee). After doing much research online, I had a fair idea of what might've been the problem. The guy came and literally tightened some stuff with his bare hands and then said ""you coulda done this yourself"" and then presented me a total of $175!!! I kid you not- he was at my house for about 20 minutes total. Yes, they do decent work. But in my opinion- I should've attempted this issue myself and saved myself the enormous cost. They're wayyyy overpriced. I didn't really like the fact that I didn't have a choice- he just took a look at it and started doing stuff and then bam! it was fixed and I had to pay w/o actually knowing what the ""hourly"" rate was prior to fixing the job. Had i known it was $135 more (after the $40 to come over), I probably would've likely declined. My review is summed up best by: do your research and call them for big problems and expect to PAY!

Kerry S.

I called Plumbline after finding my dishwasher suddenly full of dirty water and checking Yelp for reviews of plumbers. Plumbline was very courteous and quick and a young man arrived exactly on time (after calling to let me know that he was on the way). He looked at the situation, and said that the hose from the dishwasher to the sink looked dirty and that he thought it was clogged. He said that what he'd do would be to clear out the hose and re-connect it and run a cycle to see if the dishwasher ran OK. He told me that the price for that service would be $175. I am not a plumber but cleaning out a hose sounded like something that I could do (the connection is an extremely easy one to disconnect and connect). I told him that I would do that myself. He said OK and I paid the $40 for the service call (that's the price with the Yelp discount). After he left, I took out a flashlight (it's a bit dark under the sink)and looked at the (translucent white) hose and noted that it did not look clogged at all. I took off the hose - it was not clogged even one bit (it was completely clear)- but I checked the disposal side to make sure that was clear also - and then hooked it back up again. I was mortified that he would have charged me $175.00 based on a prognosis of a clogged hose. I have no idea how things would have proceeded after finding out that there was no clog, etc., but I am glad that I did not pay Plumbline any more than I did.

Miya B.

Made and appointment and was told someone would be available later in the evening. Later I confirmed the appointment. The guy said he was on his way and he never showed. I called and nobody picked up his phone and I never heard from anyone at plumbline the next day. I hope he is okay but I found it odd that nobody ever called me to tell me what happened.

Paul H.

Jude is the man. I called him to fix my drain and my main water supply and he did a great job. More importantly he fixed everything for the right price.

Greg H.

I called Plumbline after reading the reviews on here. I needed a new hot water heater. Luke came over and checked out the situation. My old electric hot water heater went out and I wanted to replace it with a tankless one. He sent out his electrician to see if I had enough amps. The electrician told me I had 200 amps and recommended that I get the 40amp unit. Luke called me back saying he could install an 80Amp unit for $3,100!! My jaw hit the floor. He said a new electrical line would have to be run from the panel box. The panel box is 14 feet from the unit. I asked how much the electrical part of the bill was and he told me $800.00! I told him the electrician recommended the 40amp unit and I would feel better with that. He gruffed a bit and said"" Well.. that means I have to call my supplier back and get a whole new price..."" He never called me back....
I called O'Neil plumbing a few days later. They were very knowledgeable about electric high efficient hot water heaters and gave me several suggestions. I researched each one. We spoke over the phone 4 times, they were always nice and thanked me for calling. I am now getting a high efficient tankless hot water heater installed for 1,575.00 parts and labor. Half the price of Plumbline... and a larger unit...
O'Neil emailed me a estimate and the model number of the unit so I could read reviews and specifications online. I'm having it installed next week.
I'll post an update once it has been installed...
Update! Shannon with O'Neill Plumbing took care of the problem. He called me when he was in route. He was very careful to lay down rugs so not to scratch the wood floors, explained everything he was going to do and did it. I then asked if he could install a garbage disposal, hook up my fridge and dishwasher and put in my cool new ikea sink and faucet. He looked at it and said...hmmmm ..I could do it today for 800.00. I told him I needed to first cut a little off the end of my wood counters as the fridge was a little tight.. he said very excitedly.."" I just got a new blah blah blah saw that is kickass!"" I'll cut off for you as a little bonus!"" Done! I was thrilled with O'Neill, Shannon, and how he handled the entire process with a smile and good attitude.

Billie M.

last year i was buying an old, foreclosed house and had to get a new furnace installed in a hurry to pass inspection and get final loan approval. i'd used other plumbers to do some other work and they didn't instill confidence so i took a friend's advice and called Plumbline. Jude came out that day to figure out what i needed and had the furnace installed 2 days later. he also redid the ductwork and some of the pipework around the water heater free of charge.
after i bought the house, Jude was busy and i used someone else to redo the pipes... what a mistake! Jude is going to have to redo some of that work at a later date as well. he has also run gas lines for a gas dryer and stove, and did it with future carpentry in mind. you might pay a little more sometimes for Plumbline, but they are always there for you and they always put in the extra thought necessary so that the job is done right. in the long run, you will save money every time.

Adrienne T.

I called Plumbline in a panic when I heard a drip overhead and looked up to find my ceiling warping. As a new homeowner, I nearly had a complete break down. Plumbline to the rescue (via the always-reliable Yelp!). I called at 9pm on a Friday night and they offered to come within the next two hours. We decided to wait until Saturday. Our plumber arrived, diagnosed, and solved the problem in an hour and at a very reasonable price.

Note to people knew to this minefield: your plumbing problem may be solved, but you may also have pretty new holes in your walls/ceilings to show for it. Luckily, Plumbline set me up with a contractor to do the dry wall repair.

All said and emotional damage aside, I think I'll make it through this crisis for less than $500...which is better than the figure I dreamt about on Friday night.

Manda J.

Several months ago I was trying to fix a leak myself and screwed up; old capitol hill houses that haven't been 100% gutted are kind of jury-rigged in to working condition, and it takes an experienced pro to deal with some of the crazy stuff (like compressed/stripped/sanded copper pipes).

I called 2 or 3 places and Plumbline was able to send someone out the following morning. Forgot the guy's name, but he was friendly, polite, and on-time, used parts I had and solved the problem in 15 min. 2 weeks later when the shutoff valve he worked on developed a slow leak after I tried using it, same guy came out immediately to tighten it, which solved the problem on my tight schedule. The touch-up was covered under their 30-day work guarantee, of course, and I haven't had any further problems.

All plumbers around DC seem excessively expensive, they all have a $75+ service call fee plus parts and labor, and a less scrupulous one may have tried to tell me I'd have to cut damaged pipe off and reweld an extension at a much greater cost. Plumbline is there when I call and I'm happy with their responsiveness and work, I wouldn't hesitate to use them again.

Josh W.

I had a blocked up bath tub this weekend and yelped to find a local plumber. Don't be fooled by the other review on here these guys are pirates. I knew all that was needed was for plug to be snaked and these people turned up on time with the snake. The problem I had was that the guy was at my house for less than 15 minutes but had the nerve to charge me $275 for the privilege. Now I have never used a plumber before so I don't know if this is the going rate, but I thought that this price was excessive. They didn't even have to travel but 10 blocks to get to my house! The long and the short of it is I would be wary of using these guys.

Candace H.

Three girls, one bathroom. After several days of water piling up around our ankles as we showered, and several quick-fix attempts involving entire bottles of draino, vinegar & baking soda, a service call was necessary.

My roomie did a quick search and pointed me toward the Yelp review for Plumbline Plumbers. I called in the early afternoon on Monday and expected to have to book an appointment for a 'window of time' later in the week (much like the Comcast guy, or the guy who came to fix my oven)... but to my surprise, Wanda told me she would send a guy out within a few hours - was between 5 and 6pm okay with me?

Plumbline sent Tony - the guy cited in the other review as 'inexperienced'. Tony called to let me know when he was a few minutes away, and arrived promptly at 5:30. He was professional, took care of the problem, told me how I could avoid it in the future, and also made sure there were no other plumbing issues causing the back-up in the tub. He was quick, knowledgeable, and efficient.

I was weary of the giving them a call based off of only one Yelp review, and furthermore a Yelp review posted half a year ago by someone who doesn't have a well-established Yelp presence or even a photo - but I was pleased with Tony and Plumbline, and would recommend their services to friends & neighbors without hesitation.