Plumbing Tech

Jonathan S.

Our hot water heater failed on a Saturday night with my in-laws in town. I called a half dozen places Sunday morning, and Adrian was the one person able to come immediately. I chose to buy my own hot water heater replacement at Home Depot to save myself some cash, so he advised me on which to purchase, then met me back at home. He and his assistant worked for about 2 1/2 hours removing the old one, updating some connection parts, and installing the new one. He charged a fair price and was clean and professional.

Rich D.

Horrible ... called them for an estimate to have my gas lines replaced and scheduled a am appointment to have it done . They never showed up . I called and explained that I took time off of work to get the estimate and they told me there estimate writer had a family emergency . That would have been fine but they never called me to inform me they were not coming .then they texted me later in the day and said they did not do the type of repair ( gas leak) that I needed . Complete waste of time

Albert G.

Plumbing tech's Adrian(owner) and his brother Arturo had given us a positive experience. Our sewer pipe broke last year and Adrian fixed our water pressure yesterday which was too high. They did a great job on both. They not only saved me money but they're the people I need on my team if we ever have any sewer/plumbing problems based from our experience with them.

Yesterday, Adrian came and thoroughly explained to me what was needed to fix my water pressure and how much. He gave me a very good price compared to other quotes that others have given me. I like to do as much homework and research as a general rule. Adrian finished putting in the regulator and the copper pipes and it was nice. I took a before and after photo and it was nice to look at. You can't put a price on a good feeling knowing your problem is fixed. What a great relief. He also noticed I had a broken sprinkler systems and even tried to repair one of the broken valves but he didn't have his other tool to fix it. He gave me steps what I need to do to fix it and even gave me his last remaining repair kits. This is the same experience I had with Arturo last year which was going out of their way to help without any expectations. We don't have much but we were so grateful for such a great job and helpfulness, that we gave Adrian our freshly picked crunchy, organic persimmons from my parents tree and a couple of movie tickets so he and his wife can enjoy themselves.

Last year, the warranty company sent us three repair service company to fix our sewer. The first one too pricey. The 2nd one was awful in terms or customer service and professionalism. Arturo showed up and he listened carefully when I described the issue. He was well mannered, polite and respectful. He explained to me afterwards what was needed to be done in a methodical, systematic approach. He worked with us on price and that was very helpful for us since we're a one income family. We were beyond relief when Arturo did above and beyond what was needed to fix our sewer/plumbing nightmare. You can tell when someone is sincerely good in heart, cares about people and wanting to help versus someone just showing up to do a job. He put in SDR 17 pipes compared to the old clay that was there, cemented the opening access after he put new copper plumbing to connect to the house and install new sewer caps by the sidewalk along with all for easier access.

I know they've been in the business well over a decade and had licensed credentials to fix any major plumbing issues so I went with them again, but most importantly are their listening skills. They knew to pay attention to what I was saying. The take away for us was that both brothers understood the importance of providing good experience and quality service.

Olga O.

They did sewer lateral at my investment property. They did a very good job, professional.
They replaced over 150 ft of old ceramic pipe underground with a new plastic pipe and got a certificate. It was a no small job. They obtained all the permits and restored the street pavement and all the concrete on my property (that they dug) to their original form after the job was done. The patches are not noticeable.
We did not have many quotations given to us for the job - just 3. Plumbing Tech were sufficiently lower than others to give them the job

The reason I knock down one star is because they cannot estimate time properly.
Their boss, Adrian, said they will arrive at 9 AM. The crew showed up at 10:30. I called Adrian, texted. There was no response.

Then, the job was estimated for 1 day. It took 2 days for them to finish the pipe replacement. I did not mind at all that they take their time as long as the job is done properly. I was initially surprised how they estimated this job for one day only.
After 2 days of work they only had to restore the concrete on the property which they trenched and to connect the garage to the main pipe. It was already dark and we agreed that they will come one more time. Initially, there was a crew of 2-4 people there but on the last day they sent one guy only who wasn't instructed to connect the garage. He leveled the trenches and prepared to pour the concrete when I pointed to him that the garage is not connected to the sewer. So, he opened the trench; he connected the garage to the main sewer line; he leveled the dirt over the trench again, poured concrete and completed the job. I didn't care how much time it took them, but for someone it maybe important.

What I am saying is - they do a terrific job, meaning the results are perfect. They, however, are clueless as to how long it might take. Just be ready that it will last longer.
I would recommend them to a friend and I already booked them for the next job on the property.

Charles M.

These guys do what they say and make it happen. Adrian is the man. He works hard at doing the job right. He really thinks about his customers

rho n.

Plumbing leak under the slab during the winter holiday. Arturo came out with the middle bid, but won the bid since he was able to best articulate the scope of work and job expectations; any issues outside of the expectations were professionally handled and communicated. They re-piped our whole house in a timely manner. Plumbers, carpenters, and drywaller/painter all did great. I would recommend these guys to friends and families.

Eugene C.

They were unable to clear the blockage in my main sewer line. The plumber suggested adding another cleanout, in the yard, for $900. I rejected that and he said that he could use the hydro jet, which is normally $900, for only $600 because they really wanted to get the job done. There is more, but to shorten the story, I declined any further work.

The next day I called a plumbing company that was recommended by my insurance company. That company came out and unblocked the main line without any problem.

Sameer C.

I had a problem of very low water pressure, when we woke up in morning. I got a reference from my friend and called Plumbing tech. They were very efficient and came up same day on a short notice. They could identify and fix the problem. I am very satisfied with the service.

Ben T.

If you think to buy a phone then you will automatically choose Iphone but if you have any plumbing problems then I will recommend to choose plumbing Tech. they are like a rock (Alex) and very good customer service. They re-pipe my house and I am very happy about the result they did and I would say plumbing Tech is a big big winner.

Jim H.

I cannot say enough good things about Plumbing Tech, Inc., and their customer service. I have not had a major issue with the copper repipe they did two years ago and I trust their work, so naturally I called them for a minor leak which developed at the hot water coupling to the water heater. Unfortunately, the details of the job were misunderstood and they thought I was requesting a water heater replacement. On the day of the job, which I had scheduled two weeks in advance and for which I had made special arrangements to be off work and home for the plumber, they told me they couldn't find a water heater replacement that day but they could reschedule for the next day. That was not possible for me and I was a little upset when they told me all the technicians were already in the field and is was not possible to come to my house that day.

To make a long story short, the supervisor made arrangements to come to my house on a Sunday, an off day for him, in order to solve the problem and ""take care of me."" He arrived spot on time that Sunday and it took him only10 minutes, but he was very polite and professional and at no time did he display any anger at being inconvenienced. Claraval, the secretary who had to deal with me on the phone, was equally polite and professional, and was genuinely trying to help solve the issue. She always called back when she said she would and never did I get the feeling she was trying to blow me off (although she may have wanted to). I appreciate this type of service and I think it speaks well of this company and the degree to which they honor the ideal of good customer service.

I would not hesitate to use this company again. Their work is great and their customer service is even better.