Plumbing Solutions

AJ H.

I was very pleased with my service. Robert and his team are very responsive and fixed my problems very quickly. I won't be using anyone else for now on!

Nick A.

Hired them to help complete a bathroom and every step of the way we had problems be cautious when using them.

Elizabeth G.

Jeremy and another younger guy came out this morning to fix our leaky tub faucet. Very professional. Quick work. Gave us a no-pressure estimate for another job. I was happy with the 1st busy, this second one went just as well. Will keep giving them our business.

Lee B.

Cody and Thomas FAR exceeded my expectations. I have had a succession of bad experiences with irresponsible plumbers who did shoddy work and lacked professionalism. They were both prompt, did quality work, cleaned up more than their fair share and were very pleasant to work with. I will call on them again for the next phase of my project next week. I'm so relieved to have found a genuine plumbing solution!!! Highly recommend them.

Food C.

I called 11/01 to set up an appointment. I spoke with Steve he was very nice and very professional. I explained to him that we needed to provide our buyers with a quote to get a leak fixed so they could give it to their underwriters. I confirmed several times if there was a cost and he told me it would be a FREE. I also let him know that I would be unavailable today so my realtor would let them in. (I don't know if they record calls but if they do, I would like the call to be pulled)

Fast forward to today, they were more than 30 mins late to the appointment and this afternoon, I get an email including the quote and a service fee of $85. Shortly after that, I get a call from Deborah (who was very dry on the phone) stating ""they were unable to collect the payment at the time their technician Cody came out"" I explained to her I was advised by Steve that there would be no charge for the quote.

Then, Cody gets on the phone (but he is polite) and I had to explain the same thing to him. I also stated had I known about the charge I would have selected another plumber because there are alot of companies that will give you a FREE quote. I then offered to pay the $85 on 11/09 which is the next time I get paid. I told him we are paying for 2 homes until this one is sold and it just wasn't in my budget this week... I said he could call me or I could call him on Friday even though I don't feel I should have to pay for this.

Then the owner, ROBERT takes the phone and he is immediately RUDE to me. He kept over talking me and cutting me off. He was like ""I just need your credit card number! You don't go to work not to get paid right?!? We don't either!!!"" He eventually got so rude with me and I had to hang up on him 2x... Smh... To be honest, they should honor what I was told and no matter what my realtor said to Cody, I am the client and I should have been consulted before they did anything different.

Steve M.

They put in a tankless water heater for me. And after accessing my plumbing needs they actually recommended one that was less expensive than the one I had originally wanted. It's awesome. A never ending supply of hot water..that gets to the faucets lickity split!
They also installed some modern looking fixtures that I bought and was going to install myself. I'm glad we let them do it. My wife (and I) have peace of mind now.
I would definitely use them again.

Steve H.

DO NOT USE THIS COMPANY!!!!! THEY lied, put holes in our shower with the drywall saw and said they were already there. They knocked stuff off of shelves, did not pick them up, tracked mud and water in house, the tech Steven very unprofessional!!!!
Did not clean up after themselves. They said he used Delta replacement parts but they LIED, used Glacier Bay, Home Depot brand.
The owner threatened us and harrassed us over phone. Way over priced, be very CAREFUL, the tech Steven will look you in the eye and lie to you.
They are shysters!!!! BE CAREFUL
.

Tammy H.

Don't let the 5 star reviews fool you. Robert (the owner) is rude , threatening and arrogant.
The technician Steven caused a lot of wall damage in my shower and living room and then lied to cover up his mistake. I asked him to leave my home since I now have significant damage on both sides of my wall. Even with pictures to back up before and after damage, I was repeatedly threatened.
When I realized how bad the damage was with no apologies from either of them, I was crazy scared! I was told to stop the dramatics and pay the bill. He has threatened to arrest me, sue me, put a lien on my house and finally to come settle it in person!!
Steven's tools vibrated all the products off the wall shelf causing one jar of medicinal face cream ($70 value) to be poured out everywhere!
He also walked in and out of the house in the pouring rain without ever removing his (now soaked) paper booties.
VERY UNPROFESSIONAL!!

Amy P.

DO NOT USE THIS COMPANY. Our water heater was leaking on the floor and we needed it fixed promptly. We called this company because they had good reviews. I had to leave the house to pick up my child so my boyfriend (who is not a homeowner) handled the situation for me. When the guy from the company quoted him $265 to fix an extremely small leak, he didn't know that was outrageous. I called two other companies to see what they charge for the same thing and one came back with $140 and the other came back with $150. I called the company to discuss and the lady on the phone was beyond rude. She told me that if I didn't like the price I didn't have to use them. Uh...yeah. I told her about the other quotes that I received and she was like, ""oh they were lying to you."" No, no they were not. She stated that she's used to people calling and complaining to try to get a lower price, so she didn't really care. Wow. There are too many other plumbing companies out there to get ripped off by this one. Find someone else.

David B.

I have been in construction for almost 40 years and now see why some contractors get such bad reputations. I know that some folks have bad days, but Robert's ethics are just not good. For the installation of a $10.00 part and 15 minutes work, my Mother was charged $520.00. Robert's arrogance..., ""I am a Master Plumber"", and ""This is the market rate"", did not set well with me. The story was so different that I thought he was talking about someone else; my story has since been corroborated. This was just an example of a service industry company taking advantage of an 85 year old woman.