Plumbing Service Grapevine

Greg J.

If I could rate them lower than 1 star I would. Called mid-morning and was told I'm scheduled for a 1-3 PM appointment. Technician never called and no one showed up. Called office and was told he was on the way. They never bothered to call and no plumber ever showed up. My advice is DO NOT CALL THESE PEOPLE! Very unprofessional!

Arianna A.

Their plumber came out today even though the weather is bad to fix my mum's boiler he went above and beyond I can't thank him enough I would highly recommend him and would 100% use him again thank you so much

Krystal G.

Nothing really makes me feel like I'm no longer the worst in the world, and I think it's a great time to thank your water heater maintenance programme. You 're a fantastic

Junauula J.

Great, friendly service, and price was reasonable....and half what Roto Rooter would charge. Work done correctly the first time. I highly recommend Plumbing Service Grapevine.

Erin W.

The scummiest of scum! Buyer beware - the below "reviews" are made by employees and everyone that works here are unprofessional and theifs.

We have a leak in our front yard, my husband called an irrigation specialist out to our house on Friday... the dug for awhile - said, sorry... you need a Plumber.

So I contacted Plumbing Service Repair on Saturday - made an appointment with the girl- told her about the transaction with irrigation specialists. She booked an appointment between 9-11a for Sunday. (Great!). Surprisingly, plumber calls 9a on Sunday ON THE DOT, and says - I'll be there at 10am. Plumber calls back 15 minutes later and says "I can't do sprinklers." My husband explains again that the irrigation people were out the day before and it is NOT the sprinklers. Plumber says okay.

We wait, and wait... and at 11a- I call the company again. Same receptionist as Saturdays call- "oh he said he can't do it"

But no one called to tell us he wasn't coming?! She tells us it is our responsibility to have called them to find out why he no showed... but she'll book us another plumber to come out between 3-5p on Sunday.

Fine, ok. Just need to get this done.

As we are leaving our house (11:45a) to run errands - phone rings the 3pm plumber wants to come right now. Told him no, appointment is at 3pm.

Plumber shows up at 3pm in an unmarked van, not in uniform.. is outside our house for 20 minutes - comes to tell me he can't find the leak, he isn't a leak detector and cannot do anything but it will be $125 for him coming out. He also has no way to process a CC and starts writing down my CC number - which I immediately stopped and shredded the paper. Eventually someone calls me from company number and I pay my bill (begrudgingly) for literally no service rendered.

He tells me to call the company tomorrow and have a leak detection person come out and he can come back out to fix it - and my $125 will go towards that bill.

My husband calls today and service is refused. And he was hung up on multiple times.

This company is being reported to BBB for being complete frauds. Why actually help customers when you can charge $125 for a fifteen minute "consolation" and never have to fix anything.