Plumbing Masters

David W.

Excellent reliable service. Low prices used them twice. First time natural gas leak repair. Second time sump pump replacement. Should I have any more plumbing issues they will be the first I will call

Mary W.

Rick and a younger assistant just installed the faucet I chose. Tested and it works and looks wonderful, beautiful, magnificent. The office attendant is polite, professional and gave me a quote that explained how the options of service work. The office manager was knowledgeable and assured me he has done this for 25 years licensed, bonded, and insured. I love this company. The brushed silver faucet pulls out and works perfectly 3 ways.
If you like good service, fair prices, and peace of mind, then just ask them by phone or on their website
Thank You
Mary Carol
2024

Kerry R.

Never showed up or called...TWICE! Horrible service. I was told they would call, they didn't. I was given a window, they never showed up...at all either day. Save yourself the headache and go elsewhere.

Miranda G.

If you have any plumbing needs make sure you call Plumbing Masters! They are a family owned and operated business here in STL. They provide real and honest service and will always do right by the customer. They are friendly, fast, and efficient. They do fantastic work! It doesn't get more local than this.

Bob S.

I called this company to get a price range to install common bands on two sink drains. He said ""no way"". I asked if he could tell me $200 or $400, just some idea. He said ""first of all how do you know what the parts are called?"" Secondly, ""I don't know where they are going."" I reminded him I just told him a bathroom and a kitchen sink and an occupancy permit inspector told me the name of the parts. He said ""no way"", I told him he was kind of a smart ass, he was still yelling in the phone cussing me out when I hung up. These people should not work with the public. Avoid this company!

Erin G.

They replaced my water main a couple of months ago. I have no complaint about the incredibly simple repair they made. It was so simple, in fact, that I deeply resent wasting two days and dealing with their condescension to get it done. They were dismissive on the phone, rude and condescending in person, and never gave me a price estimate before I got the bill. In truth, I didn't have the heart to ask for the price ahead of time because they were such jerks already. If there hadn't been a winter storm coming, I would have kept shopping around or done it myself, as I'd originally wanted.

I tried being friendly; the apprentice who actually did all the work(!) seemed nice, but was too meek to talk. I was pointedly ignored by the plumber, who only really spoke to me to tell me the price and smirk comically at my dismay. He later had nothing but nice things to say to my husband; he even complimented my husband about the tubing that I(!) had rigged to get the water leaking from the main across our basement to the only floor drain for the TWO DAYS we waited for them to fit us into their schedule. I assumed he thought my tubing was dumb, but I guess he just doesn't like women or- given how sad/beat down his apprentice seemed - anyone he views as beneath him.

Thanks to Plumbing Masters, my husband now know he gets to deal with contractors because I'm too old and have achieved too much to be treated horribly by strangers in my own home.

Gene B.

This company is outstanding! A cast iron drain pipe in a crawl space under our kitchen floor was leaking and needed prompt repair. Wow, we are so glad we chose Plumbing Masters. What appeared to be a fairly straightforward job took a turn when the crew of Brian and Chris discovered a contractor who recently did foundation repair work had run a steel peer through another portion of the cast iron drain. Brian quickly developed a solution that closed off the damaged portion and re-routed the drain. Even with the additional work the cost remained within the extremely reasonable estimated cost range. Brian and Chris were extremely polite, professional and respectful of our home. Thank you Plumbing Masters

Joe M.

Plumbing masters came out and installed a new water heater the next day. Very fast work they were done in 2 hours. I didnt do any research so i got a off brand tank that i never heard of and they used more expensive fittings for the pipes. They told me a 40 gallon tank was cheaper to buy rhan 30 gallon tanks? I dont know! Reason: there mass produced? Arn""t all water tanks mass produced? Any way i got a new water tank that cost almost 2 grand and i feel like a shmo for not knowing how much a new water heater should cost to install. DO YOUR HOMEWORK.

Christa F.

Plumbing Masters is the best! I've used them for several years now. I never have to feel weird about having the guys in the house if I'm home alone (they are very professional) or worry about somebody trying to talk me into unnecessary work or charges. In fact, they have helped me save money several times. I use them for HVAC work as well, and once they even fixed my washer. :) Highly recommend.

Mike L.

Mike L.

If you need someone to come out and unclog a drain they are 5 stars. They were here 3 times for 3 different drains, addressed the problem and were in and out, problem fixed. So with that being said we had them out to change out our bathtub faucet because the cold side no longer worked. We were told they could change it out for a single handle model.
So the man gets here and his tubing cutter is froze up and he needs some WD40 ( my wife calls me at work to ask if I have any here and I told her I don't know ) ( my first scary moment in this ordeal ). So he gets his cutter working and proceeds to cut a hole in my bathroom wall to cut out the old faucet ( now sometimes when that happens water will leak out, so he has to ask my wife for a sponge.) I come home to see the finished product and to my amazement the chrome piece that covers the old faucet holes is not screwed to the wall, and the screw holes are filled with putty. Called the company the next day to have someone come out and address the problem and he didn't fix it either.
We were left with a crappy job that I have to try to fix and that was the reason for calling a plumber in the first place so I don't have to do it. Never again.