Plumbing In Pink

Deborah B.

I used Plumbing in Pink for the second time today-again they did an awesome job at a very reasonable price-great guys I would recommend them anytime

Monica G.

We are over 6 weeks into what was supposed to be 1-2 week shower redo. The tile guy only worked 30-60 min per day most of the time. He did not come clean the tile or finish the job. The drain looks horrible! There is a chip in the tile and something all over the bottom of the shower that we can't get up. It has been a complete nightmare! Update- Due to the negative reviews, tile guy came back and put in a new drain. It looks somewhat better, however it is very slow to drain. This may be a plumbing issue. He was very angry. He yelled at me in front of our daughter and 3 year old grand child. Slammed the door on the way out. Very professional...

Andrew E.

Not impressed: OVERPRICED AND CARELESS! while their estimate suggested that repairs would require two plumbers to work a day or more , they did the repair in about 3 1/2 hours, but still charged the full amount, more than $1300.- for what amounted to a very basic, simple repair. That makes for an hourly rate of ca. $200 per person! Additionally, instead of the original suggestion by Quinton that they would put a few small holes in one wall), they busted out major portions of two walls and one ceiling. At least one of those holes was totally unnecessary: since they leave the fixing of busted walls to the customer, they don't seem to give a rats ass about destroying walls. STAY AWAY!

Michelle S.

Plumbing in Pink did everything they said they would do and more. Rick was awesome and worked hard on getting the job done. Reasonably priced and I will use them again.

Katie B.

BUYER BEWARE. My experience with Plumbing in Pink has been a nightmare. At the end of a recent routine service call, employees of Plumbing in Pink (""""Pink"""") recommended that we replace our water heater, which they said was at the end of its useful life. After an aggressive sales pitch, and upon their strong recommendation, we agreed to purchase a new """"high tech"""" water heater manufactured by a French company, Essency, for a price of $5,486. Around 2 weeks later, after heavy rains, the standing crawl space where the water heater was installed took on water, and the water heater was destroyed. This is because the unit was installed less than 6 inches from the ground - despite the fact that the Essency website notes that the product was designed for """"indoor only"""" installation.The unit was destroyed because all the """"high tech"""" electrical components were located in the bottom of the unit, and since it was installed less than 6 inches above the ground in the crawl space, it did not take much water to damage the electrical components. We called Pink the next day, and an employee came out, inspected the unit, declared it a total loss, and said I should call our homeowner's insurance company. When I challenged that this was a homeowner's insurance problem, he said I should speak with the owner. I called the company the next day, and on 2 subsequent occasions, and was told each time that I would hear from the owner. When I explained each time that this was not a homeowner's insurance problem - Pink sold us the wrong water heater and then installed it in the wrong place - I was told I would hear from the owner. I did not hear from the owner, after 3 calls and an email, so I asked my lawyer to write a letter to Pink, demanding a full refund and a removal of the destroyed unit. To date, I have heard nothing. In hindsight, it is clear that Pink used a high pressure sales pitch to """"upsell"""" a retired couple on a very expensive water heater that was the wrong unit for them, and then installed it in the wrong place. If this is the kind of service you are looking for from a plumber, you are in the right place.

Karen A.

Working with Plumbing in Pink was nothing short of a nightmare. A two week project took over six weeks and required hiring another company to finish job and make repairs caused by Plumbing in Pink. Workers made a hole in first floor ceiling, washed mortar down shower drain causing pipes to crack, over sprayed paint on furniture, floor, pictures, light fixtures and rabbit cages. Used tile saws inside master bathroom with no barrier for protection from dust. Damaged tv and computer printer as result. Dust permeated entire bedroom and air system. Shower floor did not match. Bathroom floor did not match. Installed a shower door that was much too short. Cut the edge off of a free standing vanity """"to make it fit"""". Did not clean up on a daily basis leaving nails, shop vac, trash, and supplies on bedroom floor for extended periods of time. Evidence of workers drinking on the job. Buyer beware! Dig deep and know what/who you are hiring! They are not licensed for anything except plumbing. Could not provide proof that workers were legal to be doing work. Very overpriced!

Amanda R.

Do not use these guys!!! HAD A tankless water heater installed on a Thursday, let them know that night about a gas leak , came back on Sunday to tighten up gas line I had HOT water coming thru my cold supply, they replaced the tankless with another one same problem, I had them take it out and install a tank water heater ,no more hot water in my cold supply, I paid for a tankless and got a tank water heater also wanted my outside spickets rebuiit they leak now so disappointed in this company

Chazz H.

Wow. What a turn around. My toilet had come loose again so I called what I thought was a great company. Rusty came out and they charged me $750 to replace the flange. I realize prices have gone up since 2017 when I last used them but I had no idea they would triple in 6 short years. And I wondered why I had to have the flange replaced again in just 6 years. After Rusty left, I noticed my toilet was rocking back to forth now instead of side to side. I called and they sent out another technician. When he left, there were shims sticking out from the base, there was wax EVERYWHERE, even on my front door knobs, I called for a third time and this time they sent someone who seemed to know what he were doing. He fixed everything and made it look nice and neat, however, there is now a large gap between the toilet and the floor, where there wasn't before. Laurie was nice enough to give me a $200 refund. I told her that I think a $200 refund was no longer enough since I had to have 2 people come out to correct the original job. That's having to stay home and be available 2 extra days. It's amazing how I so quickly went from valued customer to a seemingly pain in their neck. I have called and emailed and no one has gotten back to me. I am so disappointed in this company. I will not be using them again and I don't recommend you do either. Christy K Inman, SC

Matt M.

You will not find better plumbing services anywhere else in the Greenville area. This review comes from having used their services on two separate, unrelated occasions. The first was to install a food disposal unit. They helped me pick the correct unit and had it all installed on the same day. I was delighted with the work done and the price point. My next experience is the real reason for this review. I experienced a clog in my kitchen sink on Christmas day. Not ideal. I did all the usual, responsible homeowner things to try and ease it but to no avail. The next morning I called Rusty at PiP and they had someone out to me that afternoon. After a few hours of trying several things, they decided to use some different equipment the next day. So the next day came and unfortunately we were still having the same problem and we were looking at potentially re-piping my kitchen. As I am currently moving from my home, this is not something I want to do so they worked for hours on alternative solutions. Most other companies would have just given up. These guys did everything they could and we eventually managed to get things resolved at a fraction of what it could have cost me. They were so very understanding and explained everything clearly. I really felt like they cared about my situation. 1000/10 would use again and I highly recommend them to all of my friends!

Jeff T.

My husband and I had a plumbing issue with the sink in our Class A RV. We called in the morning and they came right out by the afternoon. The gentleman who came out was so pleasant and helpful. He had the part we needed and he repaired it right away. His service and professionalism was impeccable. We would definitely recommend this company for any of your plumbing needs.