Plumbing Heating Paramedics

Tom M.

Today, Saturday, we heard bad sounds coming from our basement! When we went down, we found water pouring out of our main discharge pipe that eventually leads out of the house. We called this company because they sent out a guy on Christmas Eve several years ago when one of our pipes froze and burst in our crawlspace. This time, Ryan was our technician. He figured out the problem and solved it very quickly! He was very courteous, well spoken and knowledgeable. We highly recommend this company for any occasion!

Dave C.

A chipmunk got into our A/C unit and ate the wiring. No joke. Eric came out, ordered parts, then came out again three days later and basically had to rewire it. Honestly it didn't cost as much as I expected, and he even disposed of the dead chipmunk ;) They were really good wearing booties to not track dirt and also wearing a mask and keeping distancing for all this COVID-19 mess. Anyway, I thought they did a great job for the money and would call them again for sure.

Michael F.

Excellent to dealer with. From the office personnel, to the techs on site to the owner. Originally called to get estimate on a humidifier instal. The tech said he could but would be a waste of money. I saw since you're here give me a price on a whole unit, heat and ac. The price was more than fair and the install, a little difficult because of location they made look easy. They cleaned up before leaving. I would easily recommend PHP to anyone seeking and plumbing heating or AC work.

Art M.

Just a note the service we received was very good, so good we took out a maintenance contract. We had them out on a couple of different issues and decided lets try a contract. We took it out in July of 2019 had one inspection done in October 2019 had 2 more to go one for the A/C and one for the whole house plumbing inspection both due this spring. We have since sold our home and they offer no refund or help what so ever. In fairness they did offer to honor the contract in our new house, however they do not service Fort Myers Florida. So in a nutshell noting they will due on a partial refund. The service was good but would not recommend a maintenance contract with them if there is any chance you might move. FYI our A/C people here in Florida did refund part of a maintenance contract here when we moved from condo to another in this area.

Mary D.

Called for emergency plumbing service on a Sunday afternoon. Was told I should get a call from a technician by 4pm. I never got a call from anyone. Waited all evening and night, had to call the office 4 times and still no service. So much for emergency response. will never call again

Cooper D.

Plumbing Paramedics performed an inspection on our plumbing after the rebuild of our new Old Town Design Group house which flooded due to an installation error by their contractor, BRS Mechanical (BR Schroeder and Sons).

Plumbing Paramedics were extremely professional and thorough and they explained everything in a way that was easy to understand. They also noticed that a flush valve had never been installed on our tankless water heater. Plumbing paramedics returned later and installed a flush valve and flushed our system for a great deal. I am grateful for their honest and quality work.

Carrie O.

BUYER BEWARE!! We called this company to assist with a leak in our shower. We had used them before and felt they were fair in their pricing. This time however, they gave an estimate of costs at nearly $2000 to repair a cracked valve. We were surprised at how high the estimate was. Feeling uneasy about the cost, my husband did a little research. He discovered that the valve had a free lifetime replacement warranty. My husband ordered the part from Delta and they shipped the valve to us free of charge. It cost us a little under $100 to repair the whole issue, including replacing the drywall we had to cut out to access the pipes. Needless to say, we felt they were less than honest in their estimate. Additionally, when the tech was in our home, he was commenting about our need to upgrade our water softener and HVAC systems for efficiency purposes, which are still running and in good repair.

After providing us the estimate, the tech never returned to pick up the tools he left at our home. He also didn't clean up the mess he created when he made additional cuts into our drywall when ""evaluating"" the cause of the leak. We cannot recommend this plumbing company. If I could give them zero stars, I absolutely would.

Carol J.

Had a block in the line from the house to the septic. Someone was to come out on Saturday. No one came. At 5 pm we called and was contacted back and told that someone would come Sunday. No one came. No one called. Unreliable in my book.

Matt M.

Started using PHP when we bought our house just for tune-ups and checks twice a year and they never let me down. We recently had a new HVAC and water softener installed by them all in one day and I was super impressed by their service! I already knew they were reliable, punctual, and professional, but the installations were the icing on the cake! Thanks PHP! Highly recommend!

Geoff M.

Update (Feb 2019): We just had to replace our furnace (20 years old) and we had PHP come out to give a quote. Ryan (the owner) came out and spent plenty of time with me to fully know what our needs were. In addition to replacing the furnace unit, we needed a big section of the duct work to be moved. He came up with some clever solutions for the ducting and a great offer on an efficient furnace. They guys were here quickly, did a very good job, kept the whole place clean and were out in just a few hours. We could not be happier! Such great people and service.