Plumbing Heating Paramedics

Jason K.

We've used them a couple of times at our old house for heating and plumbing. They have generally been okay, but now that we've moved, it seems like they don't want to service our new neighborhood. They've had to reschedule more than once (because they couldn't make the window of arrival), and now it's gotten to the point of us waiting for our appointment window only to have them not show up and not even call! ""Our computer says we were there"" was the only response when they finally called the following day. Somehow, despite me sitting on my front porch throughout their arrival window, they magically showed up without me knowing? My ring doorbell didn't seem to catch any video? That's some kind of magic!

Lynn L.

They took care of the problem when we called. They showed up as expected. The repairman was clean and professional.

Tricia C.

Price for cleaning out a sink drain was ridiculous. Did NOT have them do the work but still was stuck paying the $85 trip fee - even though they would not even quote unless they came out so that bites. It was a simple cleanout which I had done by another company which was $100 less on the quote plus I also recd a discount. Since price by the other company was fair, they also got the order for the 3 new Kohler toilets I wanted to buy. So Plumbing/Heating Paramedics greed lost them not only the clean out job but the 3 toilets as well. Will never call them again thats for sure.

Alexis G.

When we purchased our house, one of our toilets were not set, one was running, our radon system wasn't attached and our water shut off was on the basement ceiling (who puts it there?). Aaron came out and fixed all our needs reran our water shut off to a side wall so all can reach it. He was great and personable. We ended up signing up for their 1 year service plan and are glad we did! Aaron is super personable and helped us understand the issues that were going on. We feel confident knowing we have plumbing heating paramedics when we need them.

Mike K.

Had plumbing behind the wall of bath/shower leaking into basement in November 2019, called PHP to fix. Entire bathtub had to be ripped out in order to get to the plumbing and repair. They were able to fix the leak, but that's the only good thing I can say here. While replacing the tub, they cracked a tile in the bathroom floor, luckily I had spare tiles. Wish that was the worst of the problems. Fast forward a little over a year, and 2 new leaks had started, requiring me to cut a hole in my basement ceiling a second time. After inspecting and confirming with a different plumber (why would I call PHP again?), both leaks due to bad seals and poor install of the new bathtub. Needless to say, will not be dealing with PHP ever again.

Brandon H.

Couldn't recommend this company more. They were on time, professional, and followed up same day!! They spent 10 hours at my house removing my 30 year old furnaces (yes two separate furnace as I owned a duplex built in 1900) and they were amazing! Honestly have nothing but positive feedback for this company as especially their installers! I always look for ways to provide constructive criticism but I don't have any. This is my first review nor because anything has been missing but because they have been so great!

Tom M.

Today, Saturday, we heard bad sounds coming from our basement! When we went down, we found water pouring out of our main discharge pipe that eventually leads out of the house. We called this company because they sent out a guy on Christmas Eve several years ago when one of our pipes froze and burst in our crawlspace. This time, Ryan was our technician. He figured out the problem and solved it very quickly! He was very courteous, well spoken and knowledgeable. We highly recommend this company for any occasion!

Dave C.

A chipmunk got into our A/C unit and ate the wiring. No joke. Eric came out, ordered parts, then came out again three days later and basically had to rewire it. Honestly it didn't cost as much as I expected, and he even disposed of the dead chipmunk ;) They were really good wearing booties to not track dirt and also wearing a mask and keeping distancing for all this COVID-19 mess. Anyway, I thought they did a great job for the money and would call them again for sure.

Michael F.

Excellent to dealer with. From the office personnel, to the techs on site to the owner. Originally called to get estimate on a humidifier instal. The tech said he could but would be a waste of money. I saw since you're here give me a price on a whole unit, heat and ac. The price was more than fair and the install, a little difficult because of location they made look easy. They cleaned up before leaving. I would easily recommend PHP to anyone seeking and plumbing heating or AC work.

Art M.

Just a note the service we received was very good, so good we took out a maintenance contract. We had them out on a couple of different issues and decided lets try a contract. We took it out in July of 2019 had one inspection done in October 2019 had 2 more to go one for the A/C and one for the whole house plumbing inspection both due this spring. We have since sold our home and they offer no refund or help what so ever. In fairness they did offer to honor the contract in our new house, however they do not service Fort Myers Florida. So in a nutshell noting they will due on a partial refund. The service was good but would not recommend a maintenance contract with them if there is any chance you might move. FYI our A/C people here in Florida did refund part of a maintenance contract here when we moved from condo to another in this area.