Plumbing Doctor

David L.

Quick response time, good communication m. Have been a satisfied costumer for 2:5 years. Very dependable would recommend

C T.

30 of 61 reviews are 1 star. Now, 31 of 62.

https://www.yelp.com/biz/plumbing-doctor-dixon-2?osq=plumbing+doctor&override_cta=Get+pricing+%26+availability

Joe, a Davis resident in 2014 wrote: '...and especially take advantage of women or seniors. I would never recommed this company or use them again under any circumstances.' I am an elderly woman and I saw it firsthand. Vulgar, cruel bullying.

Yesterday, at approximately 1:19p.m. while everyone in our household was working, we had a knock on the door, plumbers saying they needed to remove our backyard fence and get to a sewer access. I spoke to them through our door camera and said, 'I'm working now. Can you please wait.'. Less than 3 minutes later, I opened my front door. No one there. I went through my kitchen to the backyard, thinking I'd tell them to give me 20 minutes to secure items in our backyard. They were already taking my 6 foot fence down with power tools!!! I ran back to the fence trying to tell them to stop and wait and one guy SCREAMED at me, saying the land is an easement, it is a city sewer access and I have NO RIGHT to tell him he cannot get into my yard! He said they can do whatever they need to do whenever they want.
They, a group of 4-6 men, proceeded to mimic my words and voice, laughing and mocking me. All of them joined in, laughing. Two hours later, I heard one call me a (feminine expletive). Thrice. He, standing, facing me, can clearly see me in my backyard. I don't know if repeating that insult was for effect or to be CERTAIN I heard. The other near him replied in agreement.

I contacted the City of Davis Public Works and Engineering departments who told me that the easement is city property and the plumbers are supposed to arrange access with the homeowner before they need to gain access. From the City of Davis email on this matter: "" The contractor should make contact with the property owner to gain entry and describe the nature of the work being performed, restoring property to it's original condition, and any work performed on the connection to the sewer main would require the contractor to obtain permits.""

Not only did no one contact me, but 'restoring the property to its original condition'? There is now a GIANT hole in the back corner of this lot, with an ugly orange post and they've wedged a plywood board tightly under the fence to cover the hole.

The owner of the apartments behind my house who hired these plumbers has my email and phone number. No one contacted me to inform or advise us. I have friendly acquaintance with several of our neighbors who live in that apartment building. I cannot imagine why anyone would choose profane, crass bullies when there are other, civil and courteous plumbers in Davis.

Matthew R.

The technician was unable to fix my problem. I then had to fix it myself. After this treated very rudely. Don't waste your money here. Find someone else.

Wendy J.

Plumbing Doctor responded quickly to our request to help clear a slowly draining toilet. The very nice technician took care of the problem quickly and efficiently. We are pleased to have such a prompt response.

Bob S.

Removal of dishwasher and install proper connections for new dishwasher.....
Excellent service and professionalism,.
Competitively priced. Family owned and local.

Joy S.

LaShawn J.

Great response time. Technician arrive with 30 minutes of placing my call. David was great. Excellent customer service and quality work.

Maria M.

On time polite and professional
Did a great job. Friendly and knowledgeable. Will definitely use them again

Blaise C.

My water heater started leaking and not doing its job. I called in the morning and was told a technician could come out from 3 - 5 pm the same day. Later I got a call asking if he could come early, which was great. Jared quickly spotted a leaking part and replaced it within an hour. After finishing and starting up the pilot, he pointed out things about my heater that I should keep in mind in the future. Friendly, professional, and thorough service.

Lawrence S.

Really outstanding professional service. We had a major repipe done and a water heater replace

Lonnie P.

I left a really good review for Plumbing Doctor in Marysville the other day and am now sorry I did. Less than 5 days later my tub and toilet are plugged again. I spent over $500 last week and when I called to have someone back out, the person on call went to the Bay Area for the day and I have to wait another day for someone to come back out. Not a good way to do business when a recent customer has problems.