Plumbing Doctor

Hillary S.

We have used Plumbing Doctor for years. They are beyond helpful and professional. Recently we began a remodel project in our kitchen and bathrooms. We booked them on three separate occasions and they completed each stage of the project that we asked. They even made suggestions regarding our faucets and the plumbing underneath our sinks. We highly recommend Plumbing Doctor. We are members of their Lifetime program which offers us discounts on the work they perform. Check them out and you won't be sorry!

Norman S.

Fast response. Good communication. Top quality service and the Tech is a real pro. They are now our plumber of record.

Celia W.

Call plumbing doctor for rental property, Mason went 3 times charge 3 times within 2 weeks. He never check on main sewer pipe, just clean hairs with snail.

Same bath room within 10 days still clogged, he mentioned no guaranty for their work, don't use Mason of plumbing Doctor. Terrible skills.

Fred W.

Had a clogged main line and water everywhere in my house late on a Friday afternoon. Called these folks and Andrew arrived shortly after the call. Resolved the problem quickly and saved my weekend and my newly installed wood flooring. Highly recommend them.

Zoey S.

We've shopped around and received crappy quotes and advice for our shower leak. Plumbing Doctor allowed for an honest diagnostic and easy fix. Andrew was the best. Honest, safe and saved us money! 100% recommend.

Tammy T.

Been waiting for a toilet to arrive now for 2 months. Thank God I have another bathroom, but what if I didn't! I received no phone calls to tell me the status to when, where or how the toilet will get here. I have to do my own customer service and call them to see when it will get here. I don't recommend this company! Very un- customers friendly!

Wendy A.

30 minutes or less. Wow!!! Thank you so much. Also very reasonable. Good workers are hard to come by and we appreciate you and your workers

Ranjit K.

They verbally said 6-months warranty of work but when there was a problem on 5th month, they said that warranty was only for 30 days so please have a written estimate before proceeding to work.

Gary M.

I called this business because my drain, beyond the sink and under sink pipes, was plugged. Being a very handy man I cleaned all the under sink piping but I did not have the 50' snake required to unclog the drainage pipe connecting to the city pipes going to the sewer. Renting one was between $45 and $75 for four hours. Keeping these prices in mind I called Plumbing Doctor for an estimate. On the phone I should have been leery when a business refuses to provide an estimate especially when an educated customer clearly states what the real problem is. Nevertheless, I thought that well if the price hovers around $75 I will let them do it.

First two vans and two technicians came to my house which already raised my suspicion on the price to be on the high side. As I expected the technicians were polite and professional and by all means I do not hold them responsible for the exorbitant price of $I95 I was charged for a fifteen minutes job which translate to $780 an hour for the job (195/15min X60min). When I mentioned this to the technician, making sure they did not feel it was their fault, his answer was an obvious one ""We have to factor in the two vans, insurance, gas, material, labor for two guys, ect...."" Mind you the two vans and two technicians was not my calling rather for this business to justify their high cost of service. Furthermore, the lead technician politely tried to upsale other services such pressure washing the pipes, membership into their services which was up to $500 a year if I am correct that includes any services needed and still at a discounted rate for the service. I of course declined the upsale.

Needless to say that ""Plumbing Doctor"" will not be my choice of business next time I have a plumbing problem. Be aware when a business declines to give you a rough estimate over the phone and the technician at your door has already everything pre-written on a plastic sheet for all their services and costs before he even starts the diagnostic. You should cancel your appointment right there and then. I agree it was my choice to allow them to do the job. Being polite and sensitive to others I felt bad sending those two technicians and vans back.

Please stay away from Plumbing Doctor if you can and shop around for estimates and don't feel bad to send them back if the price comes to $780 an hour job.

Good luck.

Alma I.

We had a leak on the toilet. Service was quick but really expensive. Did not have time to compare with other companies, but we felt the repair cost more than a new toilet.