Plumbing by Jay

P S.

Additional review for Plumbing by Jay...after a fairly minor visit, we knew our hot water heaters were probably on the edge of utter failure...our 3 were installed in 2007, so on the extreme side of shelf life for H2O heaters. Typical 8-10 if lucky. Jay did a quick visit after other visit to give us a quote and was super thorough regarding attic H20 heaters to include an intelligence leak detection so if there's ever any kind of leak or water w/in the pan, an auto shutoff occurs on valve in addition to an alarm/beeping to let you know. Yes an additional small cost but knowing anyone who's not had, the damage is not good. Jay was awesome on install day, was prepared to lay down drop matts everywhere and did his magic. 3 new H20 heaters and able to indicate 1 was about to go, so very lucky to get him in when we did. Great pricing, great customer service. Extremely happy and highly recommend Jay for all plumbing needs. Not gonna post pics cuz who wants to see H20 heaters in attic?? But if needed I would/could...don't delay if yours is 7+ years old. Better safe than sorry.

Tina A.

I cannot say enough about how great Jay is- he deserves more than 5 stars! He's been our go-to plumber since 2016 and he just finished up another job for us today. From our original kitchen plumbing project, several toilet checkups over the years, 2 new water heaters, and now new faucets for 2 sinks and a shower panel installation, we have been incredibly pleased with all of his work. Not only can we count on him to do the job right, he's professional and kind and we trust him in our home. He's always prompt with a reply when you call or text, but be prepared to wait a week or two to get on his busy schedule and know he's well worth the wait. Thanks Jay! -Team Verma

Kristin Y.

One of the best customer experiences I have had, especially with a home improvement issue! Jay is exceptional on all levels. He is professional, experienced, a great communicator and provides fantastic value. We already have him scheduled for another project!

Jennifer F.

Our water heater went out, we called another plumbing company and they insisted we would need to replace both of our water heaters, costing over $3000. We set the appointment for them to come out and replace them later today. In the meantime, a friend/neighbor recommended we call Jay. We did and he was kind enough to walk us through the steps to relight the pilots to both of our water heaters and solved the problem. This was done at no cost. We know we will eventually have to replace our water heaters, and when that time comes, we will have Jay come and do the job. Plumbing by Jay has earned a loyal customer today! Thank you for being honest and saving us money today.

Deb S.

I have known Jay for years and he is the best in Frisco! I'm a real estate home inspector for over 20+ years and it's hard to find quality, professional & honest trades at times. Jay has always been top on my list for my clients in Frisco. He is very knowledgeable, listens to the problem and usually has the solution.

Stephen P.

How many plumbers will show up to an appointment ON TIME (early even) first thing in the morning, looking sharp, and ready to take-on the call? Well, Jay, owner of Plumbing by Jay sure did this morning. He intently listened to my plumbing problem and then was off to work on diagnosing the issue. Within a few minutes he reported "What you're hearing is minor. If you want we can make that little sound go away for $250." When I asked what he would do in my position he said "If it's not a big deal to you and you're the only one hearing it, leave it alone, it's not harming anything. We'll fix it next time you need to replace a water heater." Jay absolutely ROCKS! He has always provided 'Wow!' service.

Elizabeth M.

I can't say enough positive things about Jay. We needed new hot water heaters and he suggested we go from the 3 we had currently to 2. He saved us money and we didn't notice any difference! He was punctual, thorough and left my home in spotless condition. I highly recommend Jay for any plumbing needs!!!

Robert H.

Jay was awesome. He was in time and knew exactly what he needed to do. There was no question he couldn't answer and his pricing is more than fair!

Jason Z.

I recently received 6 bids for plumbing work for our outdoor kitchen. While many bids were misleading to say the least Jay's bid was more than fair, he was extremely professional and had flexibility with our project. Look no further, I would highly recommend Jay for your plumbing needs.

Eva S.

Great guy. Went out of his way to help us with a tank less hot water heater. Very knowledgeable and honest. Couldn't be happier.