Plumbing Authority

Dee W.

We needed to replace our water heater. Got plumber recommendations for installation from the place we bought it and from friends. Called for estimates and chose the cheapest - Plumbing Authority. Estimate was for labor; parts would be extra. Mark arrived promptly and was very professional. Installed the water heater and the charge for parts was the same as if we purchased them - no upcharge. Mark was polite and very neat. We were extremely pleased with the service and the price - more than $100 less than any of the others we called! We will use Plumbing Authority again if we need any plumbing done.

Dominique C.

Super professional, know what they're doing, efficient, on time, fast response.
Mark was wonderful fix the
Plumbing problems that other plumbers plumbers failed to do correctly.
I recommend them for any plumbing job .

Jeff G.

We had a slow drip leak in our home coming from the 2nd floor that was driving us crazy for a few weeks. But that all changed when we called up The Plumbing Authority in Santa Clarita. Robert, the technician, was able to pinpoint the leak instantly and explained the solution on how to fix it. After giving me a reasonable price for the repair, he proceeded to do the work fast and did minimal damage opening the walls.

It appears we have a new authority in SCV when it comes to plumbing. I would highly recommend The Plumbing Authority for your next plumbing projects.

Valerie P.

The previous owner installed the dishwasher pipes/drain the wrong way. This prevented the dishwasher from being pushed all the way back the way it should be. Chrishawn came over and fixed it for us. We are extremely happy with the service he provided. He was very knowledgeable and thoroughly explained what had to be done. Our plumbing is now done the right way and no longer looks like crap. I highly recommend this company. They are honest and reasonably priced.

Evangeline C.

This is the only company I will trust or call for any plumbing needs. I had a bad experience with another company who tried to charge me $800 to dig in my backyard for a simple sprinkler valve repair.

Plumbing Authority is honest, friendly, and they know what they are doing. I can trust that they will get job done right the first time, with very reasonable rates.

Valeria O.

We had this company changing the showers valve and diverter for $1100 plus fixing a pipe in the garage ceiling. That was on January. We know usually companies give a 30 days guaranty but still I gave a call and told them about it and they weren't nice at all. By March 1st we were already having trouble with the pipe in the garage. It was a mess with water everywhere. Good thing we got home warranty because they found out the diverter was improperly done and leaking everywhere. Basically we paid for a bad job to plumbing authority.

Tommy G.

Absolutely the best! Very dependable and quality work for a reasonable price. Doesn't get better than that.

Peter J.

I called Plumbing Authority to repair a leaking faucet on my fiberglass whirlpool tub. The plumber they sent knew less about plumbing than I do.

For instance, after he couldn't budge the valve with a wrench, I suggested that he use a ratchet. He said that he didn't have one, but then went out to his truck and brought in a ratchet set which also didn't work.

Since he wasn't able to replace the valve from above the tub, he called his boss, Marty and he said that the tub needed to be pulled out and he quoted $1,100 minimum to remove the fiberglass tub to replace the valve.

I have watched YouTube videos of such tubs being removed and it takes at most 90 minutes. Plumbing Authority estimated that it would be an all day job. That is a lie!

This job should take no more than 3-4 hours to pull the tub, replace the valve and re-install the tub.

Also, they charge $90/hour but quoted a minimum of $1,100. That comes out to over 12 hours for this job.

Plumbing Authority should be avoided! They are crooks!

*****REVIEW UPDATE as of 7 PM 12/11/18*****

This afternoon I called the handyman that I've used in the past for non-plumbing jobs to ask him his opinion about this issue.

He told me to soak the frozen nut with WD-40 since that should loosen the nut. I told him that I had as of last night. He told me to reapply the WD-40. He just finished removing the nut and replaced the valve!!!!

The total cost was $80 of labor plus $35 for the valve for a total of $115. In addition, most of the labor was the travel time to purchase the $35 valve. He actually only spent 15 minutes working the job!!!!!

Although he's not a licensed plumber, my handyman sure knows his stuff!

So, my leak is fixed and I only paid $115, not $1,100!

Robert H.

I don't write a lot of reviews but these guys are the best. They're knowledgeable and customer focused. Its refreshing working with craftsmen you can trust. I highly recommend them and will continue to use them.

Jayanta D.

Outstanding service. I'm a new home owner and had a faucet break. Couldn't get it to stop running and the valve to shutoff water was also broken. All happened at 10 at night, and was frantically making phone calls. Fortunately Alan answered. Just did an amazing job. Arrived quickly, was super nice. Shut off the water and fixed the faucet in no time. Really seemed to do a great job technically. Just very thankful for their help. Totally reasonable pricing. Just a great job.