Plumbing 911
Company Overview
Proudly family-owned and local · No-cost assessments · A+ with the Better Business Bureau · Licensed OH 36619 and insured and bonded. The plumbing experts you can rely on for any plumbing requirement, whether residential, commercial, or emergency. Our specialties include: drain services, clog removal, sewer repairs, camera inspections, hydrojetting, water heater installation, sump pump installation, valve installations, detecting water leaks, gas leak repairs, disposal services, toilet repairs, bathtub and shower installations, sink repairs, frozen pipe solutions, preparing for winter, boiler repairs, tankless water heater installations, excavation services, water filtration systems, and additional services.
Marking over 10 years of service, Plumbing 911 is a family-operated company serving all of Northeast Ohio, including Medina, Summit, Stark, Portage, Cuyahoga, Lake, Lorain, and parts of Geauga counties.
We are eager to serve your home or business and believe our dedication to customer care and high-quality work will establish us as your go-to plumber.
Keith and Karen Miller are the proud owners of Plumbing 911. Being a family-owned business, we only send people we trust into your home. You can trust our skilled technicians to deliver quality workmanship.
Keith Miller is a Master Plumber licensed in Ohio and is a Certified Flood/Water Restoration Specialist. With years of hands-on experience, he handles everything from minor leaks to major floods and sewer line excavations.
Karen Miller is the Office Manager and oversees marketing efforts. A graduate of Cleveland State University, she interned at American Greetings in 1998, which led to a full-time position for over 11 years. In 2008, she joined her husband as a co-owner of Plumbing 911.
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Hydro-jetting
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
| Mon: | 6:00 AM - 6:00 AM (Next day) |
| Tue: | 6:00 AM - 6:00 AM (Next day) |
| Wed: | 6:00 AM - 6:00 AM (Next day) |
| Thu: | 6:00 AM - 6:00 AM (Next day) |
| Fri: | 6:00 AM - 6:00 AM (Next day) |
| Sat: | 6:00 AM - 6:00 AM (Next day) |
| Sun: | 6:00 AM - 6:00 AM (Next day) |
Recommended Customer Reviews
Chase B.I recently had Plumbing 911 come out for a leaky faucet, and I was pretty impressed! The technician was prompt and knowledgeable, fixing the issue quickly. Their price
Prompt, polite responses & fast appointment
Considerate day of service text & phone updates
Super nice people! Great service!
Service requested: Clear a clog in a kitchen sink. Modify plumbing fixtures as needed.
What happened: plumber arrived approximately 7 hours after my call. He photographed the underside of the sink, disassembled the existing plumbing. He then traveled to at least two different places to get the correct parts he needed to correct the plumbing. He then used power tools to breakup the clog. After insuring the sink was running free, he took another photo.
I was very satisfied with Josh's work. The price was reasonable too.
KEJ
I went with the 5 star rating, but I should have researched more. Plumber showed up and said the dripping faucet was too hard to do a simple repair, and he didn't know what type it was. He let me know it would be best to replace the entire faucet for $315 if we already had a faucet we wanted to install. He charged $89 for showing up and taking a look for about 60 seconds.
Had a clogged kitchen sink late Saturday night. I placed a request online and received a callback confirmation first thing Sunday morning and received great service with a reasonable price. Friendly technician who explained what caused my blockage too.
These guys are awesome! I hopped on the website in the middle of the night and was able to schedule an appointment for the very next morning. Jon was fantastic to work with. He replaced the parts that needed it and gave an honest assessment of the situation with clear recommendations that made a lot of sense. He didn't waste any time getting the job done. The whole experience is one that I hope every single customer gets.
Overall, easy to schedule, quick to respond, and prices are given upfront, and every person I've spoken with or interacted with was professional, courteous, and helpful. I'll be using them for all my plumbing needs going forward.
They sent in a polite, skillful plumber who really knew how to fix things. He gave me two options, one temporary and another more definite. I chose the more definite solution and he got it done quickly after he came back with the materials. I highly recommend this family-owned company!
I scheduled to have a leak in my garage looked at and was told it would be free and a tech would be out the same day. Later received a call stating no tech would come and it would be a $89 charge to have one scheduled for the next day.
The next day received text messages stating a tech would be there between 2-4pm. Received a call at 3:45pm stating a no one would be coming to take a look a my leak.
Absolutely terrible service experience!
Jim K.I used Plumbing 911 twice. Once to unplug the drain line. They did the job in about an hour and charged an exorbitant amount. I called again when there was another blockage and within the warranty time. Turned out to be a different issue, not covered. I let them talk me into some line replacement. Another exorbitant fee. My fault because I did not ask what all they planned to do. What they did should not have cost even 1/4 of their fee. I recommend comparing prices. Their work was no better or worse than I could (should) have done myself.
The team was very responsive and sent a technician quickly. He was excellent; he explained the issue and fixed our problem quickly. I highly recommend this company.












