Plumbing 911
Company Overview
We're available whenever you require assistance.
Plumbing 911 offers a full range of plumbing solutions including plumbing, sewer, drain, and flood services. In emergencies or for regular upkeep, our family-run business offers quick, reliable, and friendly assistance while treating your home with respect. What sets Plumbing 911 apart from others with our core principles: Complimentary quotes, No travel costs, No overtime or weekend fees, and Written estimates with no hidden costs.
Plumbing 911 is a family-owned and operated business serving the counties of Medina, Stark, Portage, Summit, Cuyahoga, and Lake. Our team consists of in-house technicians to guarantee the high standard of service you expect.
We take pride in being a local company, we are thrilled to share our continued “A+” rating from the Better Business Bureau (BBB).
Our mission is to achieve complete client satisfaction with our offerings. We focus on our clients' needs and aim to exceed their standards.
Marking over 10 years of operation, Plumbing 911 is a family-run business serving all of Northeast Ohio, including Medina, Summit, Stark, Portage, Cuyahoga, Lake, Lorain, and parts of Geauga counties.
We anticipate the opportunity to serve your home or business and are confident that our customer service and quality workmanship will make us your go-to plumber.
Keith and Karen Miller are the proud owners of Plumbing 911. As a family-operated business, we guarantee that we only send people we trust into your home. Rest assured, our experienced technicians will provide top-notch service.
Keith Miller holds a Master Plumber license in the state of Ohio and is a Certified Flood and Water Restoration Specialist. His extensive experience covers everything from small leaks to significant flooding and sewer line repairs.
Karen Miller is the Office Manager and oversees marketing. Having studied at Cleveland State University, she began her career with an internship at American Greetings in 1998, which evolved into a full-time role for more than 11 years. In 2008, she joined her husband as a co-owner of Plumbing 911.
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Hydro-jetting
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
| Mon: | 6:00 AM - 8:00 PM |
| Tue: | 6:00 AM - 8:00 PM |
| Wed: | 6:00 AM - 8:00 PM |
| Thu: | 6:00 AM - 8:00 PM |
| Fri: | 8:00 AM - 10:00 PM |
| Sat: | 8:00 AM - 5:00 PM |
| Sun: | 8:00 AM - 5:00 PM |
Recommended Customer Reviews
Brandi, the office manager was rude and condescending?. Also, the leak the fixed came back 2 months later!
Dripping faucet. Plumber said it was too hard to figure out how to stop the leak so we should buy a new faucet for him to install. $315 to install if we get our own faucet. We are out the $89 inspection fee already, but thats the plumbing game I guess. That said, we have more work to be done so maybe its better just to find so eone reasonable than pay overpriced rates twice.
Very professional. Great company . Did as they told me was very fast service.
I needed help fast and Plumming 911 was there fore me.
This service was top notch. My sink was clogged and a new dishwasher was getting installed. 911 got the job done on a Saturday same day that I called for a reasonable price. Big thanks
There website says they service all of Cuyahoga, Lake and Geauga County. I scheduled an appointment online for some work in Geauga County. The lady in the office called and said her ""Boss"" told her they do not service my address in Geauga County. Maybe they might want to redo the homepage of their website.
Fast, prompt and accurate! Helpful solved the problem! My leaky faucet was water money down the drain! Technician was able to make a washer for an old faucet! Good work
Don't throw away your money . Very very expensive much more expensive than ordinary plumbing companies and the workmanship is of an amateur
Matthew L.In Jan 2016 while I was living in Cincinnati I bought a house here in Lyndhurst, it had a bunch of broken pipes that needed to be replaced. I hired this company and paid almost $20,000.00 to replace the broken pipes, replace 2 broken radiators with baseboard heating, replace the hot water tank and the boiler for the house heating. It is now Feb 2019 and the job that was paid off has not been completed. My house is a 900 sq ranch is and still freezing cold after spending so much money. Right now it is 24 degrees outside and only 64 in my house even though its set to 68. Last week when the weather was around 0 degrees my heat was only 52 inside even though it was set to 68. The front bedroom has its radiator replaced with baseboard heating, it has never worked, they told me that hadn't finished it when I had to move into the house yet after 2+ years they still haven't came back to finish the job they were paid $20,000 for. The baseboard heating in my bedroom also hasn't been working for atleast a year now, they didn't replace this baseboard heater but were supposed to have the house up and working by the move in date in Feb 2016. $20,000 later and the house is in the 50s with the boiler set at 68 due to 2 rooms STILL not having working heating.
Phyllis S.Highly recommend Plumbing 911 to everyone needing help. Great service, good prices and friendly staff.

















