Plumbing 911

★★★★☆ 3.8 / 5 (14)
Emergency Call


: Akron, OH 44310
: (330) 591-9450
: https://theplumbing911.com

Company Overview

Family-run and locally operated · Complimentary estimates · A+ rated by the BBB · Licensed OH 36619 and bonded and insured. The plumbing experts you can rely on for residential, commercial, and urgent plumbing solutions. We focus on: drain services, clog removal, sewer services, video camera inspections, hydro jetting, water heater solutions, sump pump installation, valve installations, leak detection, repairing gas leaks, garbage disposal installation, toilet and urinal services, bathtub and shower installations, faucet installations, frozen pipe solutions, winterizing, boiler installations, tankless solutions, excavation services, reverse osmosis systems, and additional services.

Marking over 10 years of service, Plumbing 911 is a family-operated company serving Northeast Ohio, including Medina, Summit, Stark, Portage, Cuyahoga, Lake, Lorain, and parts of Geauga counties.

We are eager to serve your home or business and know our commitment to excellent service and craftsmanship will earn your trust.

Plumbing 911 is owned by Keith and Karen Miller. As a family-run business, we ensure that only trusted individuals enter your home. Rest assured, our experienced technicians provide top-notch workmanship.

As a Master Plumber in Ohio, Keith Miller brings expertise to every job and is a Certified Flood/Water Restoration Specialist. With years of hands-on experience, he handles everything from minor leaks to major floods and sewer line excavations.

Karen Miller is the Office Manager and oversees marketing efforts. Karen, a Cleveland State University alumna, started her career with an internship at American Greetings in 1998, eventually working there for over 11 years. In 2008, she partnered with her husband to co-own Plumbing 911.

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Hydro-jetting
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:6:00 AM - 6:00 AM (Next day)
Tue:6:00 AM - 6:00 AM (Next day)
Wed:6:00 AM - 6:00 AM (Next day)
Thu:6:00 AM - 6:00 AM (Next day)
Fri:6:00 AM - 6:00 AM (Next day)
Sat:6:00 AM - 6:00 AM (Next day)
Sun:6:00 AM - 6:00 AM (Next day)

Recommended Customer Reviews

T D.
★★★★★

Prompt, polite responses & fast appointment
Considerate day of service text & phone updates
Super nice people! Great service!

Kim J.
★★★★★

Service requested: Clear a clog in a kitchen sink. Modify plumbing fixtures as needed.
What happened: plumber arrived approximately 7 hours after my call. He photographed the underside of the sink, disassembled the existing plumbing. He then traveled to at least two different places to get the correct parts he needed to correct the plumbing. He then used power tools to breakup the clog. After insuring the sink was running free, he took another photo.
I was very satisfied with Josh's work. The price was reasonable too.

KEJ

Albert W.
★☆☆☆☆

I went with the 5 star rating, but I should have researched more. Plumber showed up and said the dripping faucet was too hard to do a simple repair, and he didn't know what type it was. He let me know it would be best to replace the entire faucet for $315 if we already had a faucet we wanted to install. He charged $89 for showing up and taking a look for about 60 seconds.

Rick O.
★★★★★

Had a clogged kitchen sink late Saturday night. I placed a request online and received a callback confirmation first thing Sunday morning and received great service with a reasonable price. Friendly technician who explained what caused my blockage too.

Holly L.
★★★★★

These guys are awesome! I hopped on the website in the middle of the night and was able to schedule an appointment for the very next morning. Jon was fantastic to work with. He replaced the parts that needed it and gave an honest assessment of the situation with clear recommendations that made a lot of sense. He didn't waste any time getting the job done. The whole experience is one that I hope every single customer gets.

Overall, easy to schedule, quick to respond, and prices are given upfront, and every person I've spoken with or interacted with was professional, courteous, and helpful. I'll be using them for all my plumbing needs going forward.

Ebenezer D.
★★★★★

They sent in a polite, skillful plumber who really knew how to fix things. He gave me two options, one temporary and another more definite. I chose the more definite solution and he got it done quickly after he came back with the materials. I highly recommend this family-owned company!

Justin L.
★☆☆☆☆

I scheduled to have a leak in my garage looked at and was told it would be free and a tech would be out the same day. Later received a call stating no tech would come and it would be a $89 charge to have one scheduled for the next day.

The next day received text messages stating a tech would be there between 2-4pm. Received a call at 3:45pm stating a no one would be coming to take a look a my leak.

Absolutely terrible service experience!

Jim K.
★☆☆☆☆

I used Plumbing 911 twice. Once to unplug the drain line. They did the job in about an hour and charged an exorbitant amount. I called again when there was another blockage and within the warranty time. Turned out to be a different issue, not covered. I let them talk me into some line replacement. Another exorbitant fee. My fault because I did not ask what all they planned to do. What they did should not have cost even 1/4 of their fee. I recommend comparing prices. Their work was no better or worse than I could (should) have done myself.

Camille F.
★★★★★

The team was very responsive and sent a technician quickly. He was excellent; he explained the issue and fixed our problem quickly. I highly recommend this company.

Bethany L.
★★★★★

Plumbing 911 is a great company! They were able to come fix our broken pipe the next day when other companies gave us at least a three day wait. The plumber did a fine job and we will definitely call Plumbing 911 the next time we need a plumber.

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