Plumbing 101 Of DFW

Sarah W.

We had a problem with our toilet leaking from the base, Joe showed up. He opened a hole in our wall on the other-side and created valves to shut on and off. He thought it was a slab leak and requested $1200 deposit for a $3500 job. Then concluded that he'd need to dig a tunnel from our H room to that bathroom which would end up being $6900. So we then needed to give him a deposit of $3500. We were feeling a bit weary considering he hadn't really checked the little things first like, a clog, for instance. He did not have a lot of plumbing tools on hand and needed to leave often. He has Zelle as a payment method and has you send it to his girlfriend instead of him or his company. On top of that, he has no paperwork. Nothing to sign, nothing to read over and confirm in writing. No receipts. He guilted us about not wanting him to start until 9am because he likes to start at 7am. I decided to give him the opportunity and he didn't show up. I called him at 7:30 and asked where he is. He said he needed to take his girlfriend to work. Be aware, he needs to take his girlfriend to work everyday at 9am. So the fact that we were guilted about that even when knowing this information is ironic. He does not call or text you to let you know he is on the way or if he's going to be late. You have to reach out to him to get answers. We decided to go our separate ways because we needed to have the issue fixed ASAP and had been without water for 5 days. We couldn't take it anymore. We also wanted to have a second opinion. We then had new plumbers come out the next day and they assessed the issue, which surprise! Was a clog. And fixed the problem within an hour. And only $600. It sucks because we wanted to give a small business a try but this was honestly not okay... He has yet to refund us for the services we did not have done. This is your friendly neighborhood warning. As it stands this company seems like a scam. I will follow up on this if and when I am refunded.

Nick M.

We've got a new family plumber! I know exactly who I will call and recommend every time. Joe was professional, responsive, helpful and very friendly! Great with our kids and helped resolve our issue quickly and diagnosed points for improvement.

This time it was a clogged sewer vent pipe that was causing stoppage, but regardless given the fair and competitive price and the impeccable service and friendliness, there's no one I'd rather call.

Thank you, Plumbing 101!

Esther E.

During the Texas winter fiasco, we had a busted water pipe. I called several plumbers but all were already booked until the following week. Plumbing 101 of DFW answered my call, said they could come over the next day and give me an estimate. That day they identified the problem and fixed it. We are grateful they could come out as quickly as they did. They were very professional and courteous despite the volume of calls they were receiving and late evenings they were working. Thank you!

William M.

During the storm we had a pipe burst in the laundry room on Wednesday leaving us without water. We scheduled Plumbing 101 for Friday afternoon but they didn't come. We followed up that afternoon with a call and found out they had the wrong phone number and had been in our neighborhood the day before and tried to reach us. Joe felt bad about the miscommunication and made a special trip and came Friday night. He did the repairs professionally, was not high priced, and offered a discount due to the mistake. I would recommend them and plan on calling them back for another issue we are having unrelated to the storm.

Christina B.

I am so thankful for Plumbing 101 of DFW! I never write Yelp reviews but had such a good experience, I truly wanted to! I woke up a few days ago to a lot of pooling water in my bathroom. After trying to find the source of the leak, but failing miserably, I decided to call a plumber. I typically look on Yelp for everything, searching for a place with good reviews. I called the first company who couldn't come out same-day, then called a second company who made an appointment, but then CANCELED! I was fed up and finally called Plumbing 101 of DFW, which looks somewhat new because there were no reviews. An appointment was set for a few hours later. The worker was on time (shocker, compared to other companies I've dealt with) and he was very professional. Within 45 minutes, he had found the source of the leak and corrected it - obviously being very knowledgeable, he told me where the leak was and how he went about correcting the issue so it wouldn't happen again. This guy really knows his stuff. Also, for same-day service, the price was very reasonable. I will definitely be using these guys again if I ever need them. HIGHLY RECOMMEND THEM!!!