Plumbers Stock

Jan W.

Jake was so helpful with my return! After several attempts at contacting the company and having several questions, Jake responded immediately and sent the required form. Thank you again Jake for your help!!

Debra M.

Jake, was extremely helpful with an order id tried to place since Friday of the previous week. He was professional and courteous. My only concern is the promo that was valid when I initially tried to place my order was no longer available, he did what he could to give me a discount but it wasn't comparable to the original offer - no fault of his. Overall, I am satisfied. I will purchase from Plumber Stock again if the need arises. Thank you.

Ivan S.

Jake from support was able to help me with an issue with my delivery. They processed a replacement for the item that was damaged in transit in only a few days.

Dick G.

Jake did a great job processing my return and was cordial and helpful on the phone kudos to Jake

Robert F.

My part was back ordered. They keep me informed with respect to the status. When I didn't respond to an email the hade to cancel my order. I called them and MJ did a great job of getting my order reinstated and in the mail to me.

Gary J.

I posted a question on their website about my order. I received a very quick response.

C S.

Quick online response with the best prices! I will definitely be ordering from this company again in the future.

Jane R.

I placed an order that was not charged to my account. I contacted customer service Jake replied promptly to my inquiry. The part was backordered.

C A.

Had a few snags whole ordering a tankless water heater. when I reached out to customer service, they got everything resolved within an hour.
they did everything they could to make possible, even technical difficulties!
definitely do business in the future.

Art L.

Plumbers Stock is up there with the worst companies I've dealt with. I had to call to get info on a mounting bracket for the part I needed. They ordered both items for me, all swell so far, but it was downhill from there. No other communication was received from them, at all. ""Quick shipping"" took 6+ weeks to receive, and only after I called... twice. Mounting bracket received did not work with diffuser and did not fit the duct. So a mounting bracket that didn't work with either of the 2 things it was meant to attach. When I contacted P.S. they never apologized, and never offered to rectify the problem. In fact their only reply was ""the items are non refundable and non returnable"". When they ""finally"" agreed to process a return, the instructions made it clear that they would (in the end) claim the directions were not followed and ""not be able to process a refund"". And again they never offered to try to get me a bracket that would work. But were certainly on board with keeping my money.