Plumbers Stock

Iren A.

DO NOT BUY ANYTHING FROM THIS COMPANY! They delivered a broken product and refused to replace it. They have an unrealistic 14 day policy and have 0 customer service. They kept hanging up on me when i would call. -

Gary M.

Jake refunded my purchase that showed as delivered, but which I did not receive. He was responsive to my questions in a timely manner.

Qingxiong L.

Very poor post sales service. I ordered Delta Faucet Wand Assembly. After waiting almost one month, they shipped a item with defect. I requested to return, no response after send several messages.

Kevin G.

Ordered an Elkay double water fountain with bottle filler for $1340 plus $70 shipping insurance. After a week I received the bottle filler part only. I figured the rest was shipping separately. I emailed them and they said no, I ordered the bottle filler retrofit. I said no look at my order and the product number it was definitely a whole double station water fountain. I sent screenshots of the order to them and they said they did nothing wrong. He sent a RMA to return, but not refunding the $70 shipping insurance. I emailed back and said this was their fault not mine and I should not have to pay for the shipping. He said again that they shipped what I ordered. I said I would dispute with AMEX and he said ""go ahead"". BTW the bottle filler retrofit is around $800. A complete scam and what a pain to deal with. Do not order from these jerks

Sylvestre D.

Jake from PlumberStock.com has been very helpful in assisting me to return the wrong part number for a Moen faucet, and then was so kind to extend a 10% discount on the new part. Appreciate you guys being supportive of customers like me who are not pro plumbers.

Jason K.

Great customer service. One of the many reasons we have worked surf Plumbers Stock for years. Thanks to Jake for taking great care of us.

Karen A.

I had a question regarding the older model of the Toto Legato toilet and the newer one. I couldn't find a difference when reading there spec sheets. I emailed Plumbers Stock and had a very quick response from Jake. He asked me a couple of questions and then did the research. I was impressed. I emailed the question at 4:30 and had my answer before 5:15. Great service. Since I don't need the toilet to be bidet ready, the older model will save me several hundred dollars. Thanks, Jake. I will be ordering the Legato from Plumbers Stock.

Jason M.

Jake was great with my request for a return. Responded to emails quickly and addressed the issue promptly

Rudy A.

I needed support and a Rep. Jake p.
Over at Plumbers Stock is the person to go too! Quick support. Thanks!

Jo And Tony M.

John T...... thank you for assisting me this morning. Your service was quick, efficient and answered the question of shipping date without even asking. You did a great job of anticipating my questions and concerns.