Plumbers Stock

Roger C.

I needed a cartridge for a sink ie from Pfister...Went to Home Depot and Lowe's they looked at me like this is what we have...nothing close to what I wanted.

So , walking out of the Lowe's noticed a picture of a Pfister bathroom sink..it had the part....but I had to purchase everything..ie handles, faucet and other items...

Got on line..and notice plumbers stock.....called and spoke to Franz....ordered the part.....on Friday 11/29/24...and will shipped today 12/2/24...

This seems to be a great site for products no offered by the Home Depot and Lowe's...plus your buying from US company located in Utah..

BOOYAH.

Rod T.

Had a question regarding shopping date of product. Called and spoke to MJ which quickly researched order and provided accurate information. Product arrived as he stated. Happy customer.

Jim O.

Mj was very efficient and took care of my request in a timely fashion take care of your good employees

michael w.

Spoke with MJ about a very hard to get item for Delta Faucet and every conversation was great and he always had the answers I needed.

Mark R.

My experience with PlumbersStock was miserable from start to incredibly bizarre finish! I ordered a part on their site for $14.03 including shipping on 10/20, but when it hadn't shipped 8 days later I emailed them. They did respond, but gave no apology or explanation, just assured me it would ship in 24 hours. When it still hadn't shipped 3 days later, and the site still said the order was ""Processing,"" I emailed them again. This time there was no answer, but I did finally receive it the next day. Sure enough, it was the wrong part! So I emailed them again, and to assure a quick and easy exchange, I gave them the exact catalog number for the part they sent me, and the model number it fits, which was one digit off from mine. Simple mistake, simple resolution, right? Nope, they did what so many companies do these days, make the return process so onerous they hope you will just give up!
They wanted me to send pics of the part, and the packaging! When I complained, they insisted it was their ""Policy,"" but it was not stated anywhere in their published return policy! They also told me they would not pay the return shipping because ""this falls under a regular return!"" What!? They consider them making a blatant mistake a ""regular return,"" like it was my fault?
Obviously I wasn't going to get anything close to a competent or professional outcome from this company, so I was forced to start a chargeback through my credit card, all this over $14! BTW, to this day the site still says my order is ""Processing,"" and all the links on the page send me to a dead page. They can't even make sure their site works correctly! How in the world can a company be this incompetent and corrupt!
I finally received the part quickly and professional from their competitor. So I suggest anyone else do the same first, before they are forced to deal with the worst customer service on the planet!

Behnam N.

I ordered a few items for my bathroom renovation, and had to change a few things along the way. Jake was really helpful and he made sure I receive what I need.

Iren A.

DO NOT BUY ANYTHING FROM THIS COMPANY! They delivered a broken product and refused to replace it. They have an unrealistic 14 day policy and have 0 customer service. They kept hanging up on me when i would call. -

Gary M.

Jake refunded my purchase that showed as delivered, but which I did not receive. He was responsive to my questions in a timely manner.

Qingxiong L.

Very poor post sales service. I ordered Delta Faucet Wand Assembly. After waiting almost one month, they shipped a item with defect. I requested to return, no response after send several messages.

Kevin G.

Ordered an Elkay double water fountain with bottle filler for $1340 plus $70 shipping insurance. After a week I received the bottle filler part only. I figured the rest was shipping separately. I emailed them and they said no, I ordered the bottle filler retrofit. I said no look at my order and the product number it was definitely a whole double station water fountain. I sent screenshots of the order to them and they said they did nothing wrong. He sent a RMA to return, but not refunding the $70 shipping insurance. I emailed back and said this was their fault not mine and I should not have to pay for the shipping. He said again that they shipped what I ordered. I said I would dispute with AMEX and he said ""go ahead"". BTW the bottle filler retrofit is around $800. A complete scam and what a pain to deal with. Do not order from these jerks