Plumber Pro Service & Drain

Julie D.

I hired them to fix a clogged drain. they milked the clock. Spent about 1 hour working, and several hours doing nothing. used about $50 worth of materials ( 3 feet of PVC and some glue), and one hour of work, bill was $3200. I would not recommend them, nor would I ever call them again.

Nicole C.

Most home repairs I head to YouTube first. Since my water heater was leaking I knew I had to find a professional. This company was very responsive, available, educated and reasonable priced. I definitely recommend them and if I have any other plumbing repairs I will call them first.

Phil Y.

I called this company to fix 2 faucets in my house. they fixed one but not the second one. the plumber told me he needed to do some research on my faucets and would get back to me. that was 10 days ago. I have called 4 times trying to get an answer as to when they will be back to finish the job. They either ignore me or won't answer when or why I am getting the runaround. I would not use this company if you want service. Phil Yarbrough

Helen W.

They responded to my request within a speedy time. They stated the ability to fix my plumbing issues. Their price was slightly above average. I would have use their service however the home owner was able to correct the issue.

Bart W.

Made an appointment...... rescheduled my day then they sent me an email during the time frame that my appointment was suppose to be that my appointment was changed to the next day. I'm not in town tomorrow. I called and they said they tried to call me (BS) . Thanks for wasting my day !!!!!!

Laurena B.

I had a clogged toilet and they quickly reached out to me, arranged a meeting later that day, and were able to get the problem sorted out very quickly.

Tammy T.

the emergency weekend tech, bruce, seemed knowledgable & professional & helpfull on the phone, but I was unwilling to spend the extra 200 for an emergency call to get my pilot light started ,,on the 6yr.,2mos,&16days old brad/white 50 gal.top o the line water heater. so I called brad/white mfg of heater, doing online research, & making a lot of non-tech homeowner assumptions. The P.P.S.&D. """"monday tech"""" came on time, listened 2 my story, but, instead of going thru his paces like I ASKED, 2 see if my assumptions were wrong or right, & doing his own test of unit,or, figuring out if what the mfg support line told me was correct or not, """"cause, im trying 2 educate myself but im not a waterheater guy"""",...he advised me that the valve was indeed broken, that no-one has the valve, would take 2 wks 2 get the valve, then 2 do the work would cost the same as getting a whole new heater at starting $1,400.00.!! I said, """"nope"""", (cause I was looking at the part online, screen up at 189 in stock same day ship from just ONE atl plumb. supply company!...""""nope! """" so, I called the co. that installed it, Mr.P...their tech came next day, tues, on time., tech. Kyle M., pushed a safety button, & it started right up...so, no, I do NOT reccommend PPS&D. The weekend tech seemed knowledgable & helpfull on the phone, but OTHER than that, NOPE.!

Lisa A.

I had to call Plumber Pro because 2 out of my 3 toilets stopped working and I was having company later that day! I had two technicians come out the same day I called and they repaired both of my toilets in a couple of hours. I've used plumber pro in the past and I will continue to use them because not only are they reliable but, their service is above and beyond! HIGHLY, STRONGLY RECOMMEND! Thanks again plumber pro!!!

Cheryl F.

Received a call back, but when I asked about possible costs, the person was telling me, to fix a toilet, the entire house would need to be checked for pressure, etc. To me, that sounds totally ridiculou! I'm 75 yo. I am NOT affluent nor stupid!

Tara H.

Mathew has been consistent and fair. He even went above and beyond to get the job done! He reassured me that everything would work out. He was thorough, timely and cleaned up the mess afterward. I would definitely recommend him. Thank you Mathew!