Plumb Works

Shaun B.

They came on time. We're friendly abs helpful during the repair. Job was expensive, in relation to what was being done, but it had to be repaired so I can't complain much. John was even helpful with recommendations for a faucet replacement for the cheaper faucet that was installed when by condo was built. He even cleaned and disinfected the area that he worked to make sure it was usable and dry. Thanks.

S J.

Terrific experience. I had a leaky faucet in my tub and one in my kitchen. Vann was prompt and courteous. He fixed everything and cleaned up like he wasn't even here. He even noticed how something in my garbage disposal had been installed incorrectly several years ago and he fixed it for free. Such a great experience! I'd highly recommend Plumb Works and hopefully you'll be lucky enough to get Vann!

William H.

Josh and Fernando were excellent at fixing my kitchen sink and getting my life back in order. Both were curtious and prompt in their work. Cost a lot but that is with any plumber and just to have things working properly again was worth it. I will be calling them for all future plumbing needs. I was also elated to hear i did not need a plumber for a hot tube. Think i'll keep that info to myself and not tell my partner right away.

Peter S.

Usually use plum works is good outfit but was disappointed this weekend when I had to call them twice and still could not get the on call plumber to call me. Wished Jerome had done so or that the customer service team would of been more pro active in problem solving my emergency. Disappointed

randy b.

Great experience with Plumb Works. Called on Saturday on Labor Day weekend for a water heater problem and set up for an appointment first thing on Tuesday. Received a call at 8 AM on Tuesday to confirm and the plumber showed up shortly thereafter. Everyone I talked with in the office, Nikki on Saturday and Lee Ann on Tuesday, was very friendly, courteous, and professional. Vann, the plumber, was the same. He was very thorough, checked out the water heater, explained our options and the associated costs in detail, and then made the repairs we selected.

Shelley D.

This place has the best customer service! Within an hour of calling in, a tech was sent out to come and fix our situation - having a new commercial coffee maker and not knowing how to hook it up to the water line. Joe was our tech and he was awesome! He came in, assessed the situation, and quickly and efficiently put in a new water line after learning that we needed it! I would highly recommend them!!

Elizabeth W.

Called them regarding low water pressure; they came right out and quickly determined we had a leak in our main water line connected to the street. They were able to repair it within 2 days and handled with the least disturbance to our yard as possible. Joe was easy to work with, knowledgeable and professional- will use them again in the future!

Zach H.

Plumb Works is THE go to plumbing company in metro Atlanta. I highly recommend them for any plumbing work or repairs in the city. In a pinch Plumb Works will take care of you.

Candace S.

Earlier yesterday morning I called another plumbing service to look at our hot water heater. It took them 3 hours to call me back, then another 3 to tell me they were still researching the problem. With 4 kids at home I can't go long without hot water. So, realizing they were not going to come that afternoon, I called Plumb Works. These guys came to my house within 1 1/2 hours of calling and had our water heater fixed within 30 minutes. Prompt and very friendly service.

Nick S.

I got price gouged hard by Plumb Works. Two parallel copper water lines burst after the recent freeze/thaw action inside a unit of our house that was unoccupied. The plumber found and repaired the pipes pretty quickly, so from the time he came to the time he left was about three hours. This happened during normal business hours, starting around 10am. He wanted $630! After talking with him and his manager several times, I got a slightly reduced """"value"""" rate of $550. We are talking about $180/hr for plumbing work. He used maybe two feet of his own copper pipe and some solder to fix it, so cost of materials was basically zero ($5 absolute max). Thankfully, at least the quality of work was solid. I looked pretty close at the soldering job and was happy about it. This is the only thing saving them from getting one star.