Plumb Tech Services

Sarah L.

Why, oh why did I not read the reviews before having these guys come?! Used them to fix our AC through our home warranty. The guy stayed 20 nine, declared the unit shot and left. He assured me that the downstairs would still stay cool. It did not. He left us worse off. So here I am at 8.5 months pregnant with no AC. I am NOT happy.

Theresa S.

They are the WORST!!!! The boss, Fitz, yelled at me saying the home warranty company did not approve the work. Everything was approved and they were given a copy of it. They made appointments and didn't show up. If I could give them zero stars I would. They cashed my $95 check immediately and refused to refund it. Horrible, rude, inept!!!!

Allison G.

The worst service I have ever encountered. No one answers the phone. You can leave messages and email them and they won't call you back. Nothing is an emergency to them. This is before, during and after you have used their services and paid them. They are completely unorganized and the service people are extremely rude. I only used them because of my American Home Shield Warranty. Then they wouldn't even respond to the warranty company and the company fired them. AWFUL!!! Run.

Krista A.

HORRIBLE HORRIBLE HORRIBLE! Absolutely unprofessional. They were assigned to us through AHS home warranty. The first guy they send out to look at our heating system shows up in sweatpants, sweatshirt and sneakers. He has no paperwork, or identification to show he's with plumb tech. I almost didn't let him in. He has his hands in his pocket the entire time and doesn't actually inspect anything. I complained to AHS. They sent out another tech over a week later. Then we make an appointment with them to have the parts replaced. The window was 9a-12p they call at 1230 to let us no the tech isn't coming. FREAKING RIDICULOUS! We make another appointment for the next Monday and they call again to reschedule. They tried to upsell us to replace our whole heating system for 5k. We said no. The whole point of our home warranty is if it does completely break AHS will replace the whole system. So because Plumb tech wasn't making more money off us the kept jerking us around. STEAR CLEAR OF THEM. If they are assigned to you request another company!

Bill D.

Same story as the other reviewers here. Was assigned this company through my home warranty. The technician never showed up nor did they respond to my calls. Got a refund from the warranty. Don't use these people, hire real plumbers somewhere else.

Lady V.

This is the worse company ever. I called them for a stoppage in my kitchen sink. Came to my house and cut my water pipes in two places and never sealed them back together. Left a total mess in my basement. Tracked dirt all over my house on my hard wood floors. I have not had a sink to use in over a week. This company will not return my calls and the technician will not answer my texts. Do not use this company. They can't fix anything thing but will destroy your property. I am reporting them to the consumer protection agency and reporting them to the better business bureau.

Eric E.

Absolutely horrible service. Gave them a $1600 deposit and agreed to 2 week turnaround. (2 week contract). They never obtained the permits (required by law in NJ), started the work.... and 2 months later job was still not done. I fired them and they refuse to refund money.

It is now 4 months later, I still have a rusty sanitary line, and am out $1,600

STAY AWAY !!

Raphael M.

I would give these guys zero stars if possible. Tech was assigned by Lowes to install a range and a microwave. Was supposed to come out on Friday. Did not show up because they could not get their vehicle started. I was told they would come at 8:30 the next day. They didn't arrive till 9:30. They dragged dirt and mud throughout my house and. began to uninstall my microwave and range. They then told me because I was rude and demanding a discount that they were not going to do the install. They cancel an appointment which I took off work for, show up late the next day, drag dirt and mud throughout my house and I was the rude one?

Stefano T.

I would also agree with other posters, I had a recent bad experience when these guys got assigned to an issue via a home warranty company. Told me they had fixed our heating issue and in fact had just placed a very temporary band aid on it which could have had more serious consequences. As a result the issue is a lot bigger than they suggested and I'm massively out of pocket. These guys are cowboys. Avoid

Kristen F.

I don't know why their are so many bad reviews. I have used Plumb tech more than enough times and not once have I had a bad experience with them. They only called once to say they were late and would come late or reschedule.i rescheduled understanding the trade can be tough to stay on track. One job can hold you back for hours. They have a honest rate and I've never had to have them service the same problem twice. I will always go to Plumb tech and you should Too!