Plumb-Tech Plumbing & Heating Missoula

Joanne M.

Plumb-Tech installed an outside faucet. To do so, the plumber had to remove a piece of siding. He didn't put the siding back securely but left a significant gap underneath. I didn't know this until a few months later when the gap let in cold air and burst the pipe connected to the faucet pipe. This was directly Plumb-Tech's mistake. After 25 years in my home, I've never had a pipe burst or any freezing issues in that spot. I've never touched the siding. The plumber they sent out to fix the burst pipe acknowledged that cold air was coming in through the siding gap. I paid my bill but wanted Plumb-Tech to take responsibility for their mistake and reimburse me. They refused. I even had another plumber out who acknowledged that this was Plumb-Tech's mistake. I didn't ask Plumb-Tech to reimburse the cost of the couch I lost or the fees I paid a company to help clean up the water. I only wanted them to cover the cost of the pipe repair. But they refused.

Unfortunately, Plumb-Tech is the first plumbing company I've hired in Missoula since losing my husband. I have only dealt with plumbers in a small rural Montana town. This was a whole different experience. Those plumbers were not all about the money but seemed to feel some sense of neighborly responsibility towards me. I don't think they would hesitate to take responsibility for their mistakes. But I guess that Plumb-Tech is a different sort of company. It's not small town Montana at all. I think that money is the bottom line, not their customers.

Egan J.

Plumb-tech Missoula is an unprofessional and not trustworthy business. They charge exorbitant rates over $300.00 an hour! They claim to be a Christian business but that is false, they will lie directly to your face. You have been warned use a different plumber.

Diana C.

I have been working with Joshua and want to say he and those I've spoken with on the phone have been patient and caring when dealing with my old and sometimes complicated house. They have been honest in every regard and put my mind at ease for the time being - with a game plan for updating things as I'm able to do so. They clearly care about the old time homeowner and how hard times have been with so much new construction happening in Missoula. They have made time for me in spite of this and I'm beyond blessed to have found them. I am looking forward to working with them in the coming years to bring all of my plumbing up to date. I recommend them without hesitation.

Elizabeth W.

I've had full drain and water line re-route work done with this company (great work Sane, thanks!) and recently had a sink leak - Josh and Rayson came out early the next morning. They were friendly, efficient and knowledgeable; they explained exactly what the issue was and swiftly fixed the problem! These guys are great. They have the skills and are friendly to boot! Thanks Plumb-Tech!

David O.

Replaced bathroom fixtures. Fixed two toilets. Fixed a botched install by someone else. That was several months ago.