Plumb-Rite Plumbing

Katie L.

Call them! They are THE BEST. Plumb Rite is amazing. When our irrigation valve froze and burst, it flooded our yard. I called Plumb-Rite and Emily immediately answered and was so kind and professional. She had a plumber dispatched to our home within minutes. Matthew arrived 15 minutes later and was able to assess and fix the issue quickly and took the time to thoroughly check everything. He was also able to walk us through how to prevent the issue in the future. Matthew was professional, courteous and so nice. We are so grateful we called Plumb-Rite and will always call them for any future needs!! Thank you Emily and Matthew!!

Suz C.

Thanks YouTube for helping me so I did not get ripped off by ridiculous high quotes and suggested fixes from Plumb-Rite to stop my toilet leak problem! I was very disappointed from the time Jason W showed up without the warning I was supposed to receive ahead of time that I did not get, to let me know he was on his way, ....to his inability to just quickly fix my problem using the cheapest option. He suggested and quoted to me that I needed to completely replace all toilet parts to even getting a whole new toilet; and he made all of these assumptions without even touching or looking at any of the parts in detail to verify that the parts were shot and needed to be replaced (which they did not and were all still working). I asked him a couple times if he was sure they all needed to be replaced...and I don't understand why he would say that even. All it needed was a new rubber seal ring that cost me $2.97!!

I thought my toilet was more complicated than it was but no I just needed to take the one main part out in the middle and clean it up a bit where the rubber ring is that stops the water from leaking out! Eventually I discovered that I needed to replace that rubber seal. I also asked about raising the water level....he did not help me with that or tell me how to do it either. So NO the fix was quick and simple and a cheap fix! ....nothing that required a new toilet and or a complete parts replacement as Jason told me I needed and he gave me three quotes: 2 for new toilets they sold and install fees...$575 & $757. But worse is the main quote where he said I needed to do a ""complete toilet tank rebuild- pull and reset, for $679!! He knew I was struggling financially and this is what he did and how he could help me? Here was just another example of having no integrity and greed for money was the priority!

Diane E.

If I could leave a negative number I would.. These people are dishonest, sloppy and should go back to California where they came from because their integrity is worthless. I hired them to fix a leaky toilet and the fix was worse than the problem. The cardboard ring under the rubber flap was never removed and flooded my bathroom and hallway. When asked what they were going to do about it, they lied and denied they had done that. Unbelievable. Not Montana business people regardless of what they say!

Bill S.

This outfit was responsible for the worst all around service experience we have ever encountered. In short, the ""tech"" left a pvc joint in the crawl space unsecured, pulled a toilet then put back without replacing the wax ring nor securing it to underneath plate, attached the supply line to toilet hastily with the o ring left inside at a 45 degree angle and the kicker, destroyed custom tile, grout and textured plaster on three walls. Beside the $900 bill, the other outcomes of this comical visit were a flooded crawl space and plenty of work to refurbish the bathroom. Upon seeing the bathroom Matthew answered my concern with an actual laugh and commentary, ""yeah, this thing has never even been in a home before"". I retorted, ""Matthew this is exactly why I instructed you to notify me if any concerns or questions before moving further"". Found a quality plumber and restoration company to fix damage below which had all scratching heads on the absolute abysmal work done by plumb rite. Many pictures were taken which the owners refused to look at much less return my repeated calls. After being hung up on my last attempt I decided to contact my attorney just off principal so this does not happen to anyone else. I rarely leave negative reviews as I believe positive feedback is more worthwhile but save yourself a nightmare and do not let these people into your home. Unfortunately I was not able to oversee while all the damage was taking place. Also note that this outfit participates in a shady ""google guarantee"" arrangement which encourages positive reviews and rids negative over time.

Nikki K.

Called them when we had a mainline blockage they came right out probably within 30 minutes of my calling. Jake was a super friendly kind guy who did a great job for the right price. Thanks Jake

Stuart V.

My go to Plumber! Jake is the bomb. Thanks for the great service and responsive attitude!

Sue T.

I had recently moved to the area and was having a house remodeled, and needed a lot of plumbing work done! I needed to find a good plumber and fast! Plumb Rite to the rescue! Jake and Tristan came out and did an amazing job. They were fast, professional, efficient, and very knowledgeable. They plumbed the gas for my range, they installed my new dishwasher, they plumbed my refrigerator for the ice maker, and put in my washer and dryer. they also replaced two toilets, and a bathroom cabinet sink and fixtures. I couldn't be happier with the work they did. I highly recommend this company, and especially Jake and Tristan.

Lahi V.

They said they would do a free estimate, but didn't tell me there was an $89 fee to come out. Then when the plumber called me to tell me what he needed to do he said $245 to snake the line, and if that didn't do it, he'd have to pull a toilet and use a bigger machine which would cost ""a little more"". Sure enough, snaking the drain line didn't work, so then he informed me it would cost $695 to do the next step. I asked how long he thought it would take and he said about an hour! So I called Ready Freddy who does all jobs like this for a $175 hourly rate. At least Plumb-Rite only charged me the $89 instead of $245 because he said he didn't like to charge if he didn't accomplish anything.

Lynne H.

Plumb-rite was the company that installed the original Plumbing, when our house was built in 2009. When we had a recent problem with a small leak in a copper pipe, they came out quickly and fixed the problem efficiently and at a reasonable price. You can't ask for more than that!

Maureen W.

I arrived at my cabin near Coram to find that my pipes had frozen over the winter and when I turned on the water it was raining inside my house. I called on a Sunday for help, and they called me back the same day. They sent a plumber out first thing on Monday - Jason Kelly. He was terrific - really knew what he was doing. He had to replace the pipe in several places, but was methodical and professional. The system was back in working order by noon. He even cleaned up after himself. Yeah! I hated the bill, but plumbers like to support themselves and their families like the rest of us. I have to give them high marks for their professionalism and for caring about my predicament. Bravo!