Plumb Rite Plumbing

Arren B.

Jeff is the greatest. He was very knowledgeable at his line of work. I enjoyed working with him. I recommend him to any of your plumbing needs. He handles it excellently .

Sandra B.

I used Choice Home Warranty and this company was sent this company. The issue was not resolved and the technician told me I needed to open another ticket. So that meant yet another service call fee.

I called Choice Home Warranty and they said they sent the same people out. Because I was unqualified to properly diagnose plumbing issues and they determined that I would have to pay ANOTHER SERVICE FEE.

I really liked how the tech told me to turn in another service call but told me not to mention that they had just been out there! Made the whole thing sound shady.

So G-d help you if you are not trained and have a more than passing familiarity understanding of plumbing. Outrageous!

Elizabeth A.

I truly can't say enough about Jeff! I originally needed a leaky faucet looked at, which he promptly fixed, but he also took the time to unclog my drain. On top of that, he was kind enough to look at another issue I was having. Although, the issue was not plumbing-related, he helped answer some questions and arranged for one of his contacts to help me address the issue. He even stayed to make sure things were handled and reassured me everything would be fine. He truly went above and beyond and I can't thank him enough! I have already recommended him to my parents and friends. If you're looking an amazing plumber and a really great guy, Jeff is definitely it!

Fred T.

Had a significant main water line leak at my parent's place. Water was running down the sidewalk. I was able to get Jeff to take a look at it the next day. We had roots throughout pushing up the pipe that had been repaired by another plumber the year before. Jeff and his crew were on site all from morning to night digging a new line and cutting roots all the way the house in the back. My parents' tenants were only out of water for the day. He also replaced a couple of regulators for us and did really clean work. Hopefully we won't have to call these guys again, but if we need plumbing work these will be the guys.

Nelson G.

Exceptional Service! I recently purchased my home that came with a tankless water heater. It needed servicing so I called the attached sticker and figured if it was good for the previous owners it was worth it for me me to call. What I particularly liked was the scheduled maintenance records that were detailed for easy upkeep. When I called they were very friendly, attentive, scheduled me at my convenience and price was fair. Jeff gave me a call 15min in advance to let me know he was on his way. Arrived as promised. I couldn't have asked for a more professional, attentive and knowledgeable individual.

I asked a lot of very specific questions for my own knowledge and Jeff was happy to answer them all. In addition he shared best practices.

Bonus: While Jeff was working on my heater, my wife learned our garbage disposal was stuck and inoperable, I figured he's here I might as well ask if he could guide me on how to fix it. Jeff went above and beyond, he said let me take a quick look at it and promptly went out to his work truck and got some tools. Got under my sink and brought our garbage disposal back to life. I literally asked him how much for repair, Jeff said a smile! That made me smile and that was that. With this service it's apparent to me that their focused on client for life relationships. Keep up the great work.

Luis M.

Luis M
Ontario,CA
On 10/21/2019 I had a scheduled appointment for 10.00 am, I sat around waiting until approximately 1:45 pm, when i finally called plumb rite a question why the tech had not arrived. They stated that he was reassigned to an another job. They then stated that they would call once they check to see when he would arrive at my home. Approximately 45 minutes late they called me stating that he would at my home with a half hour. Over an hour lapsed before the tech arrived. He explained the delay an excepted his explanation and he completed the repair, i felt was complete well. However there was further worked that need to be done, so being friday we schedule the remainder or the work for Monday Oct 24, at 9:00AM since he had another job at 1:00 pm that same day. Come Monday morning I waited till 12:30 and still to tech. I again called the office to inquire where was Billy the tech since he had not arrived at the scheduled time. I was then informed that he'd been sent on a emergency call. At this point i was highly upset, and cancelled the work, further advised them that i would find another plumbing firm, could be more dependable. Additionally I find that they are EXTREMELY EXPENSIVE. I will not recommended them to anyone nor use their services again. by the way this was out off there Rancho Cucamonga Office.

James P.

This is the second time using PlumbRite. The first time was for a clogged tub and this time for two kitchen faucet and sink replacement. Billy was absolutely amazing. He gave us a reasonable and accurate quote on the spot. He was extremely knowledgable plumber. He even went out of his way to fix a few other small things that needed fixed at no cost. Even the owner Jeff got involved at some point and was very professional and helpful. I would recommend these guys to anyone with simple to complex plumbing jobs. Thank you!!

Ty H.

We have used Plumb Rite Plumbing twice in the last six months. The first situation was a leak that needed immediate attention. Jeff quickly arrived and fixed the leak for a reasonable price. I did have a follow up concern and he came out and walked me through that the leak was fixed and it was.

The second time I used their services was to install a Halo-5 water filtration system. I shopped around for all my options and Jeff was the best answer to my situation. He was reasonable with his price and Ron came out and did an exception job installing the system. I did ask them to redirect a drain and they came out very quickly and placed it in the most ideal location to help water my plants better.

I trust this company and refer all my friends. We are all happy. I also noticed that there are 18 5 star reviews that are hidden by Yelp! They seemed to be very creditable so not sure why they do this but I know other businesses complain about Yelp! doing this.

Noha M.

That is my first bad reviews.
I called Plumb Rite because of the 5 star reviews. What a scam beside they are super expensive they do not hold on to their promise .
I paid $271.95 the unplug the toilet then he said sorry we need camera to see where it is clogged witch additional $225 . They promised the $225 will be applied toward the repair if I proceed . After paying and agreeing they gave me 2 estimates 1st estimate for the minimum repair of $500
2nd estimate $9750 and of course they will not apply $225 toward the $500 estimate he will only apply it to $9750 and the 10% discount only if I write good review as it says on their bus card.(photo attached)
Called Rick's plumbing
they gave me 2 estimates for the same repair 1st one $300 the second large repair for $6225 and did not ask for yelp review.

D P.

Jeff did a great job, really knows his craft, the price was very fair, All the plumbing problems fixed correctly the first time. I highly recommend his service. Great job. Thank you