Plumb Pros, LLC

Carol M.

Bruce at Plumb Pros is our hero! On a Friday, our side sewer backed up and was sending sludge into our basement. We called Rapid Rooter who was not able to come out until Saturday morning. RR looked at the job and told us it was not possible to clean it out - that we would have to hire a company to install a sewer line clean out on the outside of the house - then they would come back and clear the blockage. This was incredibly upsetting because we could not use toilets or water in the house.

We started calling other plumbers and were referred to Plumb Pros by another plumber. Bruce came out that afternoon and quickly diagnosed the problem. He tried three different methods to clear it and didn't give up until it was fully cleared. And he charged us a VERY reasonable rate to do it. He's a very honest guy with lots of experience and integrity. Highly recommended.

Nancy F.

I knew I had at least one break in my sewer and generally where it was. Bruce Melton of Plumb Pros was recommended. He came out the same day I called, put a camera in the sewer and knew right away the problem was worse than I thought. He couldn't get to my job for a while so he called someone he recommends and works with to ask him to come as soon as possible. I really appreciate his effort to help me get help even though he couldn't do it. He was nice, efficient, and professional. I would recommend Plumb Pros, no question.

Eric P.

I had a great experience with Bruce. He was professorial, arriving when he said he would. His estimate was reasonable for the work I needed. He quickly got the work done. The work was done right. He estimate was dead on and I paid what he estimated. Will use Bruce again and I recommend him to you all.

Jeff T.

We recently discovered our water main under the house was leaking badly and found Plumb Pros here on Yelp after first making the mistake of calling another plumbing outfit, one of those companies who advertises heavily with catchy jingles and mailer coupons. A guy from that first called plumbing company came out same day, was nice enough, and seemed to know what he was talking about but when it came time to give the rate quote he took quite awhile writing down numbers and mumbling to himself, then eventually after finishing what seemed like a very complicated math formula he came up with a price for what he described as a bare minimum emergency fix, a price that seemed well beyond even my worst case imagined scenario...he then proceeded to show me a quote for a much bigger job which he strongly recommended as a longer term solution, to change out the existing water service from the main meter to the house...though admitting there was no evidence of any problem with that, yet...we desperately needed a fix to the running water under the house so we tried putting the amount for the basic quote on 3 different cards but came up short on credit for this charge. We decided we couldn't get it done at that time and he agreed to come back when we had the funds together...not a good feeling for us.

That was the good news....as it forced me to do a little more searching after discovering the numerous positive reviews here for Bruce and company, emphasizing his fairness, honesty, workmanship, and competitive rates, I gave him a call. He answered his phone immediately, even though he was on a job under someone else's house as he described. After discussing our dilemma he assured me that no matter what the issue was his price would be well under the first company's rate, which he described as an outrageous attempt to gouge a typically naive customer. I immediately felt a huge sense of relief just hearing that. Bruce called me back shortly as promised to schedule a next day service, something that was much appreciated going into a holiday weekend.

He arrived on time the following day, and quickly assessed the situation. The diagnosis was not much different than the previous plumber's but his solution was so much simpler and cost effective...at about 1/7th the cost! And the way he explained the cause of the issue I have good reason to believe this solution will hold up just fine. He assured us that if anything else should come up with this he does stand behind his work. And that is priceless:)

James M.

I found Bruce, from Plumb Pros, to be as professional as they get. We had a blockage in our main drain that had been caused by another plumbing company dropping a piece of debris (a chunk of PVC pipe) into our drain during an earlier repair. Bruce quickly assessed the situation and made a recording (DVD) of the lodged PVC debris with his camera, so we'd have evidence to present to the other company for reimbursement of the repair. He then quickly solved the problem by dislodging the debris at a reasonable price. I couldn't be happier with the service. Plumb Pros will be at the top our condo association's call list in the future.

Matt H.

I can't say that I've ever actually used Plumb Pros for any work, but I'd still recommend them to anyone.

My neighbor informed me over the weekend that a section of sewer pipe that served both of our homes was damaged and flooding his house. He called two other plumbing outfits to get estimates on the cost to repair the pipe (which we'd have to share) and got two estimates at about $10K. He had Bruce with Plumb Pros come out today and an hour later, after sending a camera down the pipe, Bruce found that there were no problems with the shared pipe and that it wouldn't require any work at all. If that's not the definition of stand-up, ethical practice (and a demonstration of how important it is to find a trustworthy service professional), I don't know what is. Like I told Bruce this morning, he shot to the top of my list of plumbers to call the next time I have a problem.

Matt Y.

Plumb Pro's were the fifth plumbers we called, but they were the first to actually answer the phone and speak to us. After not getting and answer or call back from four other plumbers, it was nice to have someone offer to get out to our house as soon as possible to check out our problem.

Bruce was very polite and professional. He immediately got to work after I showed him around, and proceeded to remove an 8 foot tree root from our sewage pipe. Not knowing what was the cause of our backup, we were worried it could be something even more drastic than the ""Root of the Year' that Bruce removed for us, which he joked about having to use an old trick he hadn't used in 12 years time to remove the whole thing. He went on to, at a discount, scope the rest of our sewer pipe with the snake camera to investigate if anything else was going on. He assuaged our fears about further damage and gave us a timeframe for future maintenance. All of this came for a very reasonable price, and he was at our door within a half hour of our call.

Great service. I would definitely recommend them to anyone. Seems like a very honest business.

Bonus: They have a Yelp discount if you mention where you found them. \o/

T T.

It is true what everyone else writes, Bruce with Plumb Pros is by far, 100% THEY best plumber around. He not only has he been able to help me with my plumbing issues on my bathroom toilet, kitchen sink and on my septic tank but has been able to identify the problem instantly. He knows the ins and outs of every situation, and I would not go to anyone else no matter what. I wish all industries has their own ""Bruce Melton's"" that way you know you are getting great work done for a reasonable price and you know he stands behind his work!

Helen D.

Bruce is ethical, helpful and all around fantastic. As others have said, if you need a plumber, these are the guys to go!

Just M.

Bruce was fantastic! He snaked our main sewer line 3 times and made sure to get every last root. He charged exactly what he quoted and doesn't charge to send the camera down like so many others do. What he told me was...""I have to be able to see what the problem is before I can fix it"". Duh? I only wish all of the other so called professionals shared this opinion.

I'm waiting for my quote to get the line repaired, but I'm so thankful that I'm able to run my dishwasher and washing machine tonight!!

Bruce was referred by a friend who said that she would trust him with her life. Pretty good referral.