Plumb Pros, LLC

B C.

Bruce knows plumbing and he is an honest plumber. I had a blockage issue and I called Plumb Pros. Bruce was the one that got back to me. I am very skeptical of plumbers based on my last experience with Fox Plumbing. Bruce was able to tell me what he would do over the phone. Right away he confirmed what I suspected all along when I had Fox come in two years ago for the same problem. The same blockage issue happened two years ago. Fox came in and said the clear out access was bolted tight and they would have to access it from the toilet. They ended up removing the toilet and spent 5 hours on it. I ended up with a huge bill. Bruce told me over the phone that he would just cut the cap and easy. Toilet was not the right way to do this. Bruce came and did exactly as he said and done in an hour. Bruce not only cleared the blockage, but he also identified where the problem is and how we can fix it. I highly recommend Bruce and Plumb Pros.

James S.

It started around Dec 30th when the sewer line backed up into the shower and the toilet wouldn't flush. The owner of Plumbing Pros (Bruce Melton) asked about the problems I was having. I told him we had a different company come snake the lines and tell us we NEEDED a whole new side sewer and that I wanted a quote from him to do the work. He said he couldn't give me a quote without first putting a camera down the lines to asses the situation. The pipe was SO clogged he couldn't get the camera through the pipes. He also noticed there was some clay pipes under the house that were leaking. After he spent about an hour at my house, both on the roof and in the crawl space we came up with a game plan. He would add a clean out, jet the lines, and perhaps it would fix the leak issue under the house if the problem was at the elbow.

We hired him for the following day for the day. As he started digging to expose the pipe, he noticed the pipe under the house was clay! The leaking clay pipe under the house was not a good sign and he informed us we would probably want to replace all the clay pipe UNDER the house if we were going to do work on the side sewer but the choice was ours. We talked about price/options and decided it was worth replacing the clay pipe with PVC to address all issues at once.

After getting the lines clear he scoped the rest of the side sewer (stuff located outside the house) to asses the condition. THE ENTIRE SIDE SEWER WAS NEW and PVC. The problem came from where the new PVC side sewer came underneath the house and connected to clay pipe. This was GREAT news. He also found that we did indeed have a clean-out in the drive way but that it was buried several feet down. He used a locating wand to find where the camera was physically located when it was looking at the clean-out. We could only assume they did this to avoid damage from cars. He said he would remove the price of the clean out from the total he had quoted OR we could add an additional clean out underneath the house. Since we were pleased with his honesty, and his quote, we decided to have him add a second clean out in the crawl space in case it ever clogged again or needed maintenance. This would allow us to have it above ground and not have to worry about damage from our cars, wheelbarrows, etc.

Not only did he do this all in a timely manner, but he took pictures of all the steps so he could show us the work he performed before properly back-filling with gravel/sand/dirt. He saved us a BUNCH of money by not ASSUMING and actual investigating step by step and discussing what he found and our options. I will certainly be a repeat customer for life.

THANK YOU BRUCE!!!!!!!!

Evan P.

Bruce came to our house recently and we wish we could give him 7 stars...+ 1 star for being the best plumber we've ever met and +1 star for not charging us for what he described as a courtesy call (shows you what I know about plumbing!). When reading reviews before we called him, they almost sounded too good to be true but all were 110% accurate. No joke. As others have said, he is reliable, responsive, HONEST, affordable, and has an unusual calming presence.

He has a lifelong customer in us now and we look forward to working with him again when we replace at least one toilet in our house soon.

So yeah, if you're looking for an exceptional person who is a plumber (and who has many other handy skills as well), stop looking now because you've found him in Bruce.

Whit A.

Bruce and his entire team rock. Great guys. Incredibly expert, thorough, and considerate. We had a breach in our 100-year-old side sewer and Bruce gave us an estimate based on digging down to the breach, replacing that section, and running liner back to the newer clean-out next to the house. A second company looked at it and said it was nuts to dig down that far out, proposing instead to dig down nearer to the house where the pipe is less deep and then shoot liner out to the breach. Because I preferred Bruce's manner, I called him to discuss this alternative, and he was totally open to it saying, ""That's interesting, but..."" Before greenlighting this less expensive approach, Bruce insisted that we clean out the breach area with a hydro jet to get a better view, confirm it was not a wye, and have the liner expert buy off on his ability to make the turn and get through the breach. A day or two later, we were confirmed good to go, and he cut back his cost considerably. The work was completed flawlessly, on schedule and well under his original budget. The crew was personable and thorough and left the site looking better than when they'd first arrived. I'll use Plumb Pros for jobs big and small going forward, and so should you.

Frog E.

Bruce has done several major and minor jobs for us over the years and he is a pleasure to work with. He is reliable, responsive, honest and affordable. He makes sure he gets to the root of the problem (literally in our case!) and fixes it correctly. I highly recommend this company.

Ryan B.

Bruce fixed our toilet in under 30 minutes. He came out that day, arrived on time, and was in and out super quick. I recommend Plumb Pros for the job!

Andrea W.

Quick, knowledgable and honest plumber with reasonable prices!! We had a sewer line break in our backyard and were working with another company that helped us figure out what the problem was but never showed up to do the work. After not having a toilet for a few days and calling dozens of plumbers who were busy, I called Plumb Pros and Bruce was at my house within 15 minutes!! Even though he had a busy schedule, Bruce didn't want to leave us without sewer another day so he stayed and fixed the issue. After such great service we'll definitely use Plumb Pros for any future needs. Thanks Bruce!

Rey F.

We recently needed to have our waterline replaced due to persistent leaks. Encouraged by favorable reviews from Yelp, I asked Bruce Melton, the owner, for a quote and he came up with a competitive and reasonable bid compared to other plumbing contractors. I then decided to enter into a contract for his services. And that I believe was one of the best decisions on home maintenance that I have made so far. I had the opportunity to have several face to face discussions with him about matters related to the job and about his combined 30 years of plumbing experience both as an employee of a company and as a business owner. In addition, I had first hand observation of his workmanship since I made sure that I be present during the course of the work. That said, I came up to the conclusion that he is an honest and trustworthy professional who is proud of his work. As he himself has said, his motto has always been to do it right the first time so he will leave a satisfied and happy customer. If I felt impressed overall with him, I suppose so too will his future customers be.

jan p.

Best plumbers ever! I have reviewed them before and have since retired and live in Honolulu. I still manage Seattle rental properties and can call Bruce and know he will handle the problem with competency, efficiency, and affordability. People have said this before about Bruce and I agree 100%: ""I'd trust him with my life.""

If you need a plumber these are the guys to call. Aloha.

Ed G.

Being in a big city I always worry about having to get help. Bruce was recommend by another plumber and I'm glad they did because he was great. He made sure to do the job right, was honest and gave me a very fair price. You should have no hesitations calling him if the need arises.