Plumb Pros

Daniel C.

This company takes advantage of older women with memory issues. Changes a hot water tank for my grandmother. Tank cost approx $370 but some who the job comes out at $6000??!! Come on, the average is $1500-3000. I get 6-8 hours of labor at a plumbers rate but to gouge a 78 year old women who lives by herself and has memory issues and lives on fixed income with no contract signed. Great job!!!!!

Derrick M.

I have used Plumb Pros for the last three years. My a/c was cutting on and off. My nest thermostat gave a warning that the temperature was increasing and blowing warm air. I called on Thursday and they came out that Friday. Very fast turnaround. The Fonz literally and his Apprentice Scott. Took their time to troubleshoot and not rush into a quick fix. It was raining hard and I admired the Fonz's tenacity, to continue with the mission. After everything was said and done. It required Freon in which he checked my system for leaks before charging. I recommend the Plumb Pros, outstanding job. Special thanks to Fonz and Scott.

Alesandra R.

We had a good experience with PlumbPro in January, it was Anthony that did the service call and he was great. This time we had a horrible experience with the technician they sent since Anthony was off. We had a well pump that stopping working. He came out and said the entire pump and motor had to be replaced and quoted $2500! We knew the cost of water pumps and told him it was outrageous and that we'd get the pump and just wanted an install fee, mind you our entire pump and well system has valves for easy access to the pump or filters. He quoted $835! Insane.

Had another technician from a different company come out, it turned out to be an impeller kit that was needed, the motor and pump housing were fine. $125 in parts and $100 in labor.

PlumbPro has changed dramatically, be careful and be willing to walk away if they quote too high.

Alan C.

Extremely overpriced for what you get. I had asked for help replacing a faucet and drain in the bathroom. We used them when we first bought our house and needed to repair plumbing, we were very satisfied with the service then-- so I was shocked how bad they were this time.

They looked at the sink, went to their van for a few minutes and came back with a quote for $950. I told them that was way to much. He immediately said he would do it for 750. I was surprised how quickly he knocked off $300!

I still felt that was a little high and said I would go for 650 and he refused. They still charged me a $45 fee for showing up. After I declined, they stood by their van in my drive way for about an hour smoking and joking before leaving to another call I assume.

I called a handy man who replaced the drain at cost. $45 in aluminum piping and installed the sink for $85. I would recommend skipping service from this company.

Mika I.

If you have an emergency, they will come out right away hence the one star. Quick service. I ducted off three stars cause of their skyrocketing quotes. They will charge you 3x what an experienced plumber would charge. They will rip you off. Even with their $50 off, it's still a rip off. I don't recommend them and will never hire them again. It just doesn't make sense to charge $335 (after $50 off) to replace a tiny piece of plastic plumbing that costs $5 at Home Depot and took ten mins to replace. Never again.

Ted D.

Had work done on AC, price quoted seemed high at the time, but I went ahead and did it because I was a bit desperate. After the fact, did a little research and found that other places would have done the work for less than half the price.

Before you say yes, do your homework because you will likely be paying way more than you would with other companies. Talked to the owner about it, and he said his prices were his prices. So, buyer beware.

TL;DR: I will never use them again for any work at my house.

Robert G.

My roomates toilet had a leak from the silicon underneath the toilet . JJ ...the plumber explain the problem. I thoughtbthe price was a bit pricey . J J did a excelent job .He cleaned up the mess. Very professional .I had other plumb pros technicians here before on other issues . I only had isues with 2 different tecnicians that were unprofessionals .But JJ

Alexys K.

Horrible service and over priced.

Had them come to fix clogged dishwasher- $1,000 later still clogged. They did electrical work put in new pipes and an air gap all stating it was either necessary or to bring up to code. I called them back saying it wasn't working they blamed the disposal. To come take a look they charged us another service fee $50. We were told another $1,000 to fix of course more electrical and disposal. When we let them know this was a crazy amount they said the electrical wasn't necessary and they would cut us a deal to $500. They left and we were able to fix the ""broken cannot be recovered"" disposal. Literally took a wrench to the bottom of the disposal cranked it back and forth and viola. Once we got looking more the work done wasn't worth the money the new pipe was already leaking. The air gap isn't necessary (we should have known we didn't have one before and it worked) and they didn't put the appropriate cover over the splice (if code is in question) they should have. There is the new pipe just in our cabinet not even tack it along the back just cutting right through so we can't use. I don't see where this is $1,000 work. We have made another call in to report all these findings and pictures we have I am told owner/manager will be looking into this. We will see what happens and if it is fixed I will update this review.

But as of now we have nothing fixed 4 visits $1050 in the hole and still a clogged dishwasher.

Donna M.

After getting great service on 1-29-20 my line still not cleaned backing up again? Called today since Website states work guaranteed, not so True after all. If there are anticipated repairs suggested by Plumb Pros then the guarantee is Null and Void. Suggestion for more work is over $400 for a jett cleaning where AAA Plumbing is half that price.. Not happy about this will be going back to AAA Plumbing in Arvada who does guarantee there work and pricing is a lot more affordable. Do your research before using Plumb Pros is what my suggestion is :)

Megan H.

We bought our home in June of 2019 and Plumb Pro's were the ones to install the entire sewer system and sump pump before our move in. We were given the paperwork on the warranty at the signing of our house. On 1/24/2020 our basement toilet was holding water, tried the plunger and nothing. Realized that the sump pump wasn't working. Called Plumb Pro's around 7pm that evening. They had a tech at our home 9am 1/25/2020 after inspecting everything the tech informed us that it would be a $476 charge for the pump to be cleared out. We were confused since we had a warranty on the entire system. We called the manager Phil and explained our situation and confusion. He explained to us that the pump was under warranty for 6 years but it did not cover labor. Only the sewer lines were covered for parts and labor. Phil was very understanding of the unexpected charges and was willing to give us a good discount for the cleaning of the pump and other things that needed to be done. I'm not someone who expects something for free but I wasn't ready for the charges after replacing our hot water heater the previous weekend. Our tech JD was extremely nice and understanding of our situation. He cleaned up after he finished his work you couldn't even tell he was here. Overall the service was great even with the unexpected charges. I'm happy that JD, Phil and Plumb Pro's were able to work with us to offset some of the unexpected cost and I truly appreciate it. I would recommend their services to anyone who needs it.