Plumb Perfect

Sheryl H.

I had a pipe burst in the middle of the night and this was the first number that came up on a google search. Stan came out to my house, didn't even kneel down to look at the burst pipe, stood around and shined a light at my boiler, but didn't actually touch or do anything.
He then sat himself down at my dining room table, proceeded to insult my house, insult the cleanliness of my basement and insult my boiler/heating system and my intelligence at buying a house with this type of boiler. (he also told me about his online dating history -- which I did not ask for nor want -- would he have done that with a man?).
He was unable to do the job due to his unfamiliarity with my heating system, gave me the number of a different plumber. I hired the other plumber to do the job, but Stan continued to call me repeatedly starting at 7 am. when I didn't answer, he sent progressively more aggressive text messages about intending to finish the job (that he didn't even start!) and that he deserved the job as he was there first. The messages were extremely unpleasant and unprofessional and I was forced to block his number. Found out upon further investigation that he isn't even licensed.
Call someone else.

Carol P.

Carol P.
Essex Junction


Please do not use Plumb Perfect for a bathroom renovation. Here are just a few highlights of our renovation nightmare.

Stanley Selig, the owner of Plumb Perfect sends you to places to shop for your fixtures and materials to get the best price, and then you find out it is so he can jack up the price and charge you 15% - 20% more.

When you finally agree to a proposal, Stanley comes by to pick up the first check, then you hear nothing for weeks.

The job starts with no warning 6 weeks after you give him the first check. Stanley Selig says he is ""hands on"" and the only time you see him is when he comes by for a check. 4 weeks into the job, when the shower tiling was almost finished he came by for another check. No other inspection of the job.

The drain for the vanity was cut but not capped. No consideration was given to the fact that the washing machine shares the same wall. When I used the washing machine, the new vanity and the new floor were flooded. The leak created a water stain on the living room ceiling downstairs. When contacted it took 2 days for him to send someone to correct. In addition to texts saying it could not be their fault.

The money he collected for the job, was completely mismanaged and he started harassing for more money. The brand new shower leaked and left more water stains on the ceiling below. When I contacted him, extremely upset, he texted ""give me the money or no fix"". When I responded that his was the most unprofessional company I had ever dealt with, Stanley's response was a text saying, ""You are the most demanding nasty customer we have ever dealt with"", he denied being aware of the shower design, and said ""your bad vibes has made the shower leak"". (His men who actually installed the shower, showed up half hour later and repaired the drain. They apologized profusely for the behavior of their boss. They obviously have pride in the work they do, even if their boss does not).

Stanley took over the vanity top installation because he wanted more money. He sent 1 worker to install a 48"" quartz top. My husband had to help with the install and thankfully was not hurt.

The job that was supposed to take 3 weeks actually took 7 weeks and some of it had to be completed privately.

I could go on and on, but I think you get the point. Beware!

Tom A.

Had a kitchen sink plumbing issue, that called for a quick response. And while engaged, I figured also ask Plumb Perfect (sic) to swap out a disposal.

The cost charged for the replacement Disposal was more than fair.
5/8 Evolution Disposal and charged $269.00
Labor for what felt an hour was $270.

But the work done to shore the under-sink plumbing was not even close. Quickly apparent that while the pvc was replaced (to replace the fit to the sink itself) , unfortunately, I still have a necessary lobster pot to catch the leaking water.

My fault not to call immediately and request to have things squared.

I just recently, though, had an upstairs bathroom sink that I was hoping to have cleared up. And so the opportunity to get back in touch with Stan and ask: ""Hey. I have this plugged bathroom sink, can you lend a hand, and in the meantime perhaps take a look at the still compromised kitchen sink.""

Texts back and forth.

Stan indicated he would send somebody by at no cost.
And as quickly rescinded his offer.
After I had indicated I was absolutely willing to pay what I felt a reasonable rate, all things considered.

I would politely suggest that long term relationships and foundational plumbing -- not to be found.

I wish I were mistaken.

Anthony L.

Literally only ever calling this guy in an emergency ever again and as a last resort. Incredibly bad communication skills, and his solutions to problems are extremely questionable, despite being ""incredibly experienced"". Plus he doesn't have a plumbers license? Is that true? Is that even legal?

I get that he prides himself on his ""tell it how it is"" attitude. Too bad he doesn't have a good idea of ""how it is"".

Amy P.

If I could leave zero stars I would. He was the most wildly unprofessional person I have ever dealt with. After trying to work with him on a small project for 7+ months I finally walked away and found someone else. He suggested I purchase fixture brands he previously said to stay away from, he then wanted to choose the fixtures for us instead of letting us choose them. (Are you kidding me??!!). He refused to work with certain bath/kitchen stores in the area as well as refusing to install certain fixture brands. At times he blocked my phone calls yet refused to correspond via email. When we did talk, his conversations were all over the place, he was constantly contradicting himself leaving us bewildered. He set a date to start the project but then when he never called to confirm the night before and I reached out to him, he said that the life of a ""service"" plumber means that he can't commit to any sort of specific work timeline. Meanwhile, the Better Business Bureau has an alert for his business indicating he does not have the necessary license from the Vermont Department of Public Safety. I think I dodged a bullet. Horrible, horrible.

Meaghan W.

Absolutely horrible experience from start to finish, beginning this summer when they came to replace our hot water tank and berated us for not yet making the switch to natural gas (we did not money to do so until now). After Stans tirade we began the transition but the entire process was met with little to no communication, no timeline, damage to our home during removal of old tank & installation. Then we needed to continue to repeatedly ask them to come clean the messes & trash they left. Worst of all was the beyond rude, bordering on threatening, way that Stan communicated with our tenant. Would NEVER use this plumber again.

Steve M.

Stan has come to my rescue three times at two different houses. The first time he fixed a leaking pipe in the basement just in time before a real estate showing (and added a new shut off valve). He has helped with the new house twice and has also given me advice on how to fix a couple of other issues on my own. As a DIY first type of person, Stan's willingness to offer expert advice is incredibly valuable. Plus he's got a good sense of humor.

Kelly S.

I selected this plumber based on positive yelp reviews for a repair for my tenant in VT. Let's start with what he did well; he installed a new faucet and discarded the old leaking one on very short notice. Well done, thank you!
What was difficult for me was Stanley's attitude. He was downright offended and angry when I asked if I could select the new faucet that will be installed and lectured me on how he is experienced in designing kitchens for decades. All I wanted was to have a say in what design of faucet will be installed. He was insisting on using a particular brand and refused to install anything else. While I appreciate his experience, he never put the customer needs and wishes first in my dealings with him. In addition to this, the final invoice came in 50% over the original estimate provided by Stanley over the phone ($600 vs. $400). I thank Stanley for his work but will look for another plumber for future repairs. Thanks for reading!

Amy B.

This ""plumber"" isn't licensed, didn't file a permit, took my money and abandoned the job. Do NOT hire him. He is a disorganized mess.

He whined for more money every day. He told me he expected ""audience participation"" and told me to install air conditioning in my house for his workers and order parts and supplies that he didn't even know would fit.

After I fired him, he started making nasty comments about my daughter who is mentally challenged.

He doesn't deserve 1 star.

Bryan C.

My worst experience yet with any home service repairman. He was an hour late on the first day. I gave him (Stan) a window from 10-12pm and called him at 10:30am to double check we were on, he couldn't remember me, until I mentioned our road. He showed up at 1 (an hour late!). I had to go back to work and my father stayed behind to wait for Stan. They found the leak and he left to go get parts. This was probably no later than 1:45pm. My dad calls me at 2:30pm asking if I had heard from him. He calls me at 4pm to tell me he had an ""emergency"" call. Says he will be back the next day at 9:30am. Calls me at 9:15am (as I am on my way to my house from work) says he overslept, be there in an hour. 10:30am I try calling him and get a receptionist. I tell her to tell him forget it. He calls me a few minutes later apologizing, says he will fix the leak for free. I, mistakenly say ok. He claimed he was 12 minutes away. I told him I had to go back to work and leave my door open for him. After a few hours I feel the need to go home and check on our house. He had never been there. I lock up and he calls me at 3pm, asking how to get inside the house. Unreal!!! And not to mention he was extremely critical of our house. Pointing out flaws left and right to my dad. He continually badgered me with calls and text messages. Wanted a ""thank you"" for fixing the leak after I told him we were hiring someone else. This guy has no respect for time nor your property. I wasted four hours of work time to be home and never met him face to face!