Plumb Perfect

Steve M.

Stan has come to my rescue three times at two different houses. The first time he fixed a leaking pipe in the basement just in time before a real estate showing (and added a new shut off valve). He has helped with the new house twice and has also given me advice on how to fix a couple of other issues on my own. As a DIY first type of person, Stan's willingness to offer expert advice is incredibly valuable. Plus he's got a good sense of humor.

Kelly S.

I selected this plumber based on positive yelp reviews for a repair for my tenant in VT. Let's start with what he did well; he installed a new faucet and discarded the old leaking one on very short notice. Well done, thank you!
What was difficult for me was Stanley's attitude. He was downright offended and angry when I asked if I could select the new faucet that will be installed and lectured me on how he is experienced in designing kitchens for decades. All I wanted was to have a say in what design of faucet will be installed. He was insisting on using a particular brand and refused to install anything else. While I appreciate his experience, he never put the customer needs and wishes first in my dealings with him. In addition to this, the final invoice came in 50% over the original estimate provided by Stanley over the phone ($600 vs. $400). I thank Stanley for his work but will look for another plumber for future repairs. Thanks for reading!

Amy B.

This ""plumber"" isn't licensed, didn't file a permit, took my money and abandoned the job. Do NOT hire him. He is a disorganized mess.

He whined for more money every day. He told me he expected ""audience participation"" and told me to install air conditioning in my house for his workers and order parts and supplies that he didn't even know would fit.

After I fired him, he started making nasty comments about my daughter who is mentally challenged.

He doesn't deserve 1 star.

Bryan C.

My worst experience yet with any home service repairman. He was an hour late on the first day. I gave him (Stan) a window from 10-12pm and called him at 10:30am to double check we were on, he couldn't remember me, until I mentioned our road. He showed up at 1 (an hour late!). I had to go back to work and my father stayed behind to wait for Stan. They found the leak and he left to go get parts. This was probably no later than 1:45pm. My dad calls me at 2:30pm asking if I had heard from him. He calls me at 4pm to tell me he had an ""emergency"" call. Says he will be back the next day at 9:30am. Calls me at 9:15am (as I am on my way to my house from work) says he overslept, be there in an hour. 10:30am I try calling him and get a receptionist. I tell her to tell him forget it. He calls me a few minutes later apologizing, says he will fix the leak for free. I, mistakenly say ok. He claimed he was 12 minutes away. I told him I had to go back to work and leave my door open for him. After a few hours I feel the need to go home and check on our house. He had never been there. I lock up and he calls me at 3pm, asking how to get inside the house. Unreal!!! And not to mention he was extremely critical of our house. Pointing out flaws left and right to my dad. He continually badgered me with calls and text messages. Wanted a ""thank you"" for fixing the leak after I told him we were hiring someone else. This guy has no respect for time nor your property. I wasted four hours of work time to be home and never met him face to face!

Suzanne B.

I had used this company a few years ago with good service! I bought a new washer to put into my kitchen because I am a senior and an amputee. Stan came went down to the basement to see if he could install the new washer! I heard him into my furnace! He comes upstairs and gets on his knees begging me to switch to gas! I said NO! He rambled on and on about switching! He never gave me an estimate on the job, he really never checked out what he was called for! All he was looking to do was fleecing me to have gas installed and then wanted me to return the new unit I bought and buy a scratched and dented unit from his ""friend"" at resale shop! I had to call to see when he was going to do the work! A few weeks later, oh Tuesday between 10-10:30, I sat and waited, 1:30:I called him, his story was I got called to Massachusetts to help his brother. The day before he came to make a list for the job! I then said I have changed my mind I want it on the inside wall! When he finally called me back on Tuesday after I called him, he said you changed where you wanted it, yup 3 feet! Well he said you never told me you wanted it changed! I emailed him with my disappointment, he is now harassing me and house shaming me! He is like a little child having a tantrum! His last email was sexual harassment! Find an more adult reputable plumber! Reading the other reviews he is incapable of doing plumbing work correctly and not acting like an idiot!

Jason M.

Stan and his Team have now helped me out twice with a rental property in Burlington. They are quick to respond and were out to help within 48 hours. When others take days, if they even call you back, Stan and team were in and out efficiently. Prices are very reasonable and the work has been satisfactory on a toilet replacement as well as replacing water heaters. Stan is a character and his experience lends to strong opinions but I thoroughly enjoyed having him out. He went the extra mile to check in to make sure the hot water was hot enough for the tenants the next day. He also made sure I was more knowledgeable about my home's plumbing while he was working. All was appreciated.

I would definitely recommend him and plan to use him again in the future.

Orest B.

Stan did a great job. He made many suggestions on heat pumps and
solar panels. Did does not quit until the job is done, even if the original
new part he got was defective.

Bart W.

Like other reviews here, very similar experience of grossly unacceptable, unprofessional behavior. Lost house key, became mad when we said we were no longer comfortable with him doing the job given that clearly irresponsible behavior -- insisted it wasn't a big deal, and people lose things all the time. Tremendously misogynistic, completely rude and lied about what he supposedly had already done when confronted with his own action. At one point he told us he ""wanted nothing to do with people like us"" and told my spouse she was a ""mean, unkind person"" for not ""letting him"" complete the work despite losing the key that would admit him to the house to do it. After the fact, he sent us an unprompted text message saying that ""life is always easier and better when [he] refuses to work with generation x and the new millennials"" -- so if you were not born before the late 60's, you may be ineligible for his poor services, FYI.

Mac L.

My experience was bad enough that I just signed up for Yelp so that I could warn others about Plumb Perfect (Stanley). I ended up hiring someone to fix PlumbPerfect's mistakes.
*While charming at first, you'll quickly realize that he's unprofessional and highly, highly unreliable.
*Lots and lots of missed appointment and unfulfilled promises. It was absolutely maddening dealing with him.
*To make matters worse, the quality of his work is sub-par.

Scott N.

The person I spoke to was very rude. They must have a TON of business, because they obviously put no effort into customer service.
THEN they canceled my appointment at the last minute for some reason, without explanation. Really awful. So here I am, days later, no way to use my sink. ANY Plumbing service in the area would have to be better than these guys, by default. Save yourself a ton of trouble, avoid these guys like the plague.