Plumb Masters

B T.

We have hot water thanks these guys! After making an appointment for later in the week, these guys were able to stop by after finishing another appointment nearby. They were very patient and answered all my questions about hot water heaters and what options we had. Very satisfied with their work and would definitely call them again for future plumbing issues.

P K.

Responsive, fast, fixed. Had a bad water leak at my house. They were out the next day (Saturday), on time. Done in 1.5 hours. Fairly priced. They cleaned up after.

Mark V.

We have an older home, built in the 1950's, and a lot of issues have arose over time. One of them is that the sinks in both kitchens (we have a mother-in-law suite in the back addition) have slowly started to clog. We've tried everything, bio-clean, liquid plumbr, cheap lowes routers, and nothing has solved the issue for long. Finally with the recent rain, the drains both clogged and we had weird sounds from the air vent as well.

I contacted Blue Dragon; since they are usually booked weeks in advance, they will refer you to really good plumbers. They told me to call Plumb Masters.

I called in the morning close to 9 AM, spoke to a pleasant lady who said they could have someone onsite between 2-6 PM today. I was extremely happy for the response time, since both sinks were down.

Around 12:30, I received a call from Travis asking if he could come early since they had a cancellation. I quickly agreed and he showed up about 10 minutes later. He got right to work, busting through multiple clogs in the main kitchen sink, but he said it didn't sound right as it drained. He worked on it some more, even getting up on the roof and water blasting the air trap. After he felt 100% sure that it was sounding and working right, he pronounced it fixed.

Travis then moved to the back sink and did the same, busting through years of clog buildup and possibly even some that had petrified. Now the back sink, which never drained properly, works like a charm!

Travis was very friendly, professional, and willing to explain what he was doing to a novice like me. He also didn't freak out about my dogs (little ones), letting them smell him and laughing as they ran around barking. Finally, after it was all said and done, he discounted the two sinks and the washer room drain (I had asked him to check and give me a ballpark if it wasn't something simple), making me very happy.

I recommend Travis and Plumb Masters to anyone who needs some plumbing work done. Thanks guys!

Edie O.

After hearing that dreaded noise that water is gushing somewhere, found the faucet had frozen with this bitterly cold weekend even WITH having it covered! They were so fast to respond and completely professional. Thank you SO much for coming out the same day! They were here in less than 1.5 hours. Will definitely recommend them and use this company again.

Paul T.

After going through two other HORRIBLE plumbing companies my friend Sam told me these guys are honest, will do a perfect job, and they'll do it with a smile. I didn't realise how right he was until they came out to my house and saved me hundreds of dollars by just doing a simple test to show me I didn't, in fact, have a leak like Mr. Rooters plumbing told me I had (and wanted to charge me $700 just to inspect the supposed leak!!!).

I cannot recommend these guys highly enough. Seriously, the most professional company I've ever dealt with!!!!

Thank you Mark & Mandy!!!!!!

Daisy L.

Quick to respond, professional, reasonably priced.

Looked at the situation thoroughly - stayed with it until things are working enough to get us through to a complete solution. Explained the big picture thoroughly so we need what really needs to get done to put everything in working order.

Older Austin homes are quirky.

Impressed with the attention to detail, and how the plumber explained to me what he observed and suggested optional approaches. He fixed the pressing problem and prepared us for the next steps to get it thoroughly correctly.

Philip W.

We had some shower drain issues last week which I tried to fix and gave up after hours of work and a few trips to Lowes. Called 3 plumbers and they were only one to answer the phone and had an opening that afternoon and did a great job! Easy to work with and reasonably priced! Would definitely use them again!!!

Mark R.

Use them!
So far, I've used them on three occasions, a master bathroom remodel, a busted main and a new toilet installation. They are always friendly, timely and stick to their word!

Stephanie M.

I own a salon in North Austin and our plumbing is an important part of doing our job. So when we have an issue with it we need it fixed right and fast . So when we've had issues , I've called these guys and both times they were prompt and professional. I was referred to plumb masters and I would highly recommend them as well. The owners are super friendly, that always helps.

gilbert f.

I found a leak on the main water line out by the street on a Saturday. I looked online, called a few places that wanted to charge an arm and a leg for weekend service. I called Plumb Masters, explained what was going on and they quoted the best price of any place I'd called. The guy came out at the time I was told, did the work quickly at the price I was quoted. These guys are great!! I wouldn't use anyone else in the Leander area.