Plumb It Best

Katie O.

Scott was able to come out the next morning after we had two pipes burst in the house. We know he was really busy due to the polar vortex in Naperville, but he somehow fit us in and the house (though flooded) was able to begin getting repaired and reconstructed due to his fast and professional work. He was highly recommended by Servpro which is also an excellent and very professional company to work with.

Jennifer J.

We have been using Plumb-It for over five years for various plumbing issues/emergencies and a bathroom remodel. They are responsive, respectful, incredibly reasonably priced, knowledgable, and they stand by their work!

Joe H.

I wish I could give these guys a higher review, but Yelp only let's me go to 5 Stars. They showed up on time, were respectful, diagnosed the problem quickly and resolved the issue in short order. Not only did they take care of the problem professionally, but they did it for a great price. I can't recommend these guys enough. I most definitely will be using these guys again.

Paul G.

Root-rooter came out and quoted me $3500 to assess the problem. . Plumb-it fixed the problem for under $200. Honest. Responsive. I have had them out three times for issues and could recommend them more.

Shaz M.

BIGGEST DISSPOINMENT - REAL REVIEW - The team was nice when they came to my house, main word is CAME, and then LOOKED MY PREGNANT WIFE UP AND DOWN (DISREPECTFUL) then after going through 3 holes in my house as you see in the pics, they could not figure out the problem. Finally i called them back stating it maybe the filter on a shower handle, and i had an idea since I had a friend of mine who tried it, they DENIED it woudl be the issue at first, and at the end it was RIGHT! I called the owner back, and he blamed me for the extra charges, true POS plumber. Anyone reading this review, send me an email and i can tel you, these folks are FAKE!!!

Mark W.

I recently had my basement back up with sewage and called Plumb it. I spoke to Scott the owner, he knew exactly what was wrong and was very compassionate about our situation. He had a truck at our house in about an hour and the guys Jimmy and Steve were excellent. They were quick, professional, and very courtious. Great experience start to finish, great to know there is an excellent company right in the neighborhood, I highly recommend them!

Jennie P.

Fair service. There was a plumbing issue in my bathroom which Scotts team was very attentive to. However, while the gentlemen fixing my bathroom were nice enough, they left it in quite a mess. The walls had dirty hand marks, as did the top of the toilet and all around the shower. I realize that they are bound to get dirty while fixing the issue, however it wouldn't hurt to at least attempt to clean up the mess.

Angela P.

Plumbing issues never happen at a convenient time, so I attribute negative reviews for Plumb-It to people who are already stressed out over last minute repairs and the last minute bill that comes along with it. We were very happy with Plumb-It's service and prices.

We discovered some water in our basement one morning, all pooled in one area. When we looked up, we saw water rolling off of one of the pipes. It appeared it may have come from the air duct, and since we just had new A/C installed, I wanted to believe it was condensation or a mistake on behalf of the A/C company. After the A/C company came back and checked it out, they delivered the news that it was a broken pipe.

I asked for recommendations, I called a different plumbing company first and got no answer, but Plumb It was available. While on the phone, he advised me that to come out that evening would put them in emergency call hours - meaning big bucks spent by us. While it was something that needed attention quickly, I decided to wait until the following day, and we turned the water off for the night. I really appreciated how straightforward he was on the phone.

The following day, Plumb It arrived not on time, but EARLY. The problem was quickly diagnosed and we were given two options for repair, both of which involved drilling. My husband called me on the phone (knowing I'd have a cow if I came home to weird drill holes and pipes sticking out of the wall), and Plumb It didn't seem to mind the delay. They were also upfront about the costs - one option was less costly than the other. We ultimately went with their preferred option, which was also the less expensive one.

The job was complete in no time at all and they cleaned up after themselves before leaving. Yes, I wish I had been able to spend $300 on a variety of other things, but homeownership is a bitch like that.

Angela D.

Scott has saved me many times. He has fixed a leaky pipe behind our shower and yesterday he saved my sanity. My husband travels for work and of course when he left my bathtub decided to not to turn off. I tried to tighten the handle and that didn't work. I called him about 645 and he was at our house within the hour. He identified the problem and fixed it right away. Unfortunately we are on a well so we couldn't wait till the next day to have it fixed since we had the entire water turned off at our house. However Scott did offer that suggestion so I wouldn't get hit with the emergency call fee. He was professional and explained what the problem was. I know if there is ever an emergency to call him and his team. They are great.

Karen T.

The guys did a great job, were prompt, courteous and fast! Scott really knows his business. I would call them back for future projects without hesitation!