Plumb-Good

Michele L.

My water heater wasn't working so I looked up "the best plumbers in Pflugerville" on Yelp. To their credit this was the only company who could come out same day and they were here promptly. I was told the thermocouple was faulty and needed to be replaced. There was $176 charge for labor, a $65 "travel fee" to get the part because it wasn't a "truck part" and then the cost of the part which they couldn't say exactly but was usually around $40. I asked if that could be written up so I could send it to my landlord and was told no.
I was asked to sign the work order though and after I had i was then told the part was going to be $140. They were gone no more than 15 minutes before coming back with the part (this required a $65 travel fee?!) and the work was done in about 20 minutes....total with tax $407!
I called around when they left to get the part and the most expensive thermocouple was $11. I called Dave to confirm that's what I needed and he then told me it was a pilot assembly. The most expensive one of those I found on the internet was $84.
I am thankful to have hot water again but i do not recommend this company in any way.
I feel that they took advantage of my situation and that's no way to run a business or generate return customers

Blair D.

Sink drain link, 8 year old construction. T-joint was a bit short and had rattled loose at the trap (probably from the disposal). While everything fit back together, they replaced the T-joint with a slightly longer one. They came out promptly, evaluated it, gave an on-site estimate. Reasonably priced, professional, and knowledgeable.

Brian E.

Had Dave come out to do some repairs on a leaky shower and to do some significant repairs to a toilet phlange. Dave and Doug were very professional, made sure I understood the repairs they were making, and were reasonably priced. The customer service is what sets them apart...genuinely appreciate the customer and earning their business. My go to plumbers for sure.

Julie K.

David was able to schedule me the day I called, was prompt and efficient, and very friendly. Thank you!

Marquis C.

We've used David several times at two houses and recommended him to several others. As one friend put it David is so polite "he makes the Pope look rude." All his work is top notch and fairly priced. Even with my home warranty at my new house I'll gladly pay out of pocket to get Plumb Good for peace of mind.

Bryan B.

Best Service and Best Value! Needed to get a disposal replaced and David was able to recommend a quality brand and answer our questions about others so we could get the best product. We also added a new faucet and had all installed expertly by him.

The best and unexpected part was that he took the time to set aside all the warranty paperwork that came with the new disposal and faucet and even cut out the proof of purchase before taking away all the boxes they came in. Cleaned up beyond what one would normally expect and put all the paperwork together nice and neat for us.

He will always have our business!

Matt K.

Our bathtub spout diverter stopped working and we couldn't take a shower. Called Plumb-good on Monday they came out on Wednesday, have an extremely reasonable quote to go into the wall and unhook the copper pipe attached to the spout and get everything set back up the same day. They were extremely professional and efficient. Couldn't be happier.

Leslie H.

We were about to move into our first house, which came with a washer and dryer that we didn't need. About a week before the big move, we attempted to move the washer and dryer from the laundry room into the garage, only to find that the dryer was gas. No big deal, we'll just disconnect it and cap the line. Pssh... this gas connection was on there TIGHT! We were worried we'd break the line or blow ourselves up or something equally awful so we stopped messing with it and called our friend, Tony B, who recommended David with Plumb-Good. I had no idea plumbers worked with gas lines, and so it goes with being new homeowners.

David scheduled us for Saturday morning, mere hours before the big move, and had the gas line disconnected and capped in about 10 minutes and for $50 ($42.50 with the 15% off discount on his web site). We're compiling a stack of go-to people in this home ownership endeavor, and David/Plumb-Good is definitely on the list.

Amy L.

Another great experience with David from Plumb Good. He came out on short notice on Saturday to clear my backed up plumbing. As always, David was pleasant and professional, and the price fair and reasonable. He is the only plumber we use anymore.

Susan P.

I've been meaning to write for awhile. I used plumb-good because of the great reviews on yelp . Was very disappointed. Had to schedule a few days out, but no problem. Had a toilet that just kept running. Arrived on time and very friendly and appeared professional. Gave me an estimate that seemed high and included a $55 fee for driving to a supply store to get parts! Went ahead despite misgivings. David told me how much the part would cost. I mentioned the 15% they offered on their website and he said he would honor it.
Well, after I paid the bill, I saw the price of the part had been raised 15%. I also did not get the receipts from the supply store, which other plumbers have given me.
Our toilet no longer flows constantly, but it also no longer has the option of two types of flushes.
We are seniors and I did not notice all of this until after we had paid.
David was very pleasant, but I would never use him again.