Plotke Plumbing

Michele G.

Plotke has been my plumber in Los Angeles for the last 10 years; I have worked with Mario, Lyn, Cesar and Ed on a number of occasions. They are reliable, experienced and courteous. Their follow up is very good and efficient. I heartily recommend their services.

Lynn M.

Plotke is now the plumber I call when things go wrong. They are reliable and their prices are competitive. Have worked with Lynn, Cesar and Eddie on various plumbing problems and like all of them. I highly recommend this company.

Michael S.

Mario and Lenn and the team at Plotke (and especially my plumber Ed) have always done whatever it took to get my job done professionally, on time and at a fair price given the expense of many larger plumbing companies. I have all high-end german fixtures and they are always knowledgeable and careful when working on the issues I have had; and I cannot say that about other plumbers I used before find Plotke. They are my go-to guys for all things plumbing.

Nina G.

Very careful caring attentive plumbers ( Mario and Lynn). Years of service and really got to know our 60 unit complex with all its peculiarities! Sunday call outs. Never grumpy and always honest.

ZenSasha Z.

Plotke has become my go-to plumber. I'm a hands-on landlord and like to understand what's going on with my property and the fix required. Plotke is collaborative on the work they do and doesn't give me the female treatment, which happens a lot when interacting with professional trades. The office staff is great and has stretched space and time to help me out.

Plotke has been out to handle everything from a slow-leak spigot and basic tenant hair clogs to a potentially disastrous failed toilet seal on the 3rd floor. Quick fixes, efficient handling of clean up, detail oriented and clear explanations - couldn't ask for anything more. Highly recommend!

John D.

This great company has been servicing my residence for several years, I have always been impressed with the courteous people on the phone and the technicians that have performed the repairs and installations. I had a water heater installed a few years ago, very well done and no problems since. Also they repaired a gas leak that the Gas Company said was not their issue but a plumbing issue. Done! Just recently (today and 2 weeks ago) I needed them to fix a leak and then a stoppage issue. Xavier is great to deal with but anyone you 'get' to coordinate is excellent.

Steven B.

Great experience today with this company. I haven't written a review several years so it was that memorable. Tankless water heater was acting up and since I am paying for American Home Shield (AHS) Warranty, I called them first. The first plumber, Accent Plumbing, sent a guy that had no clue about tankless water heaters. He tinkered for a few minutes but couldn't figure anything out. Next was Bear Plumbing. Their plumber said he was very experienced with this brand and after checking it out, was very sure about the diagnosis. (1) there was a missing screen which meant deposits were getting through (2) the deposits had caused so much damage that the water heater needed to be replaced. Total cost - $2,800. Because of his statement that there was a missing screen, AHS denied the claim.

I decided to bring in my own plumber and Plotke came this morning. Within a few minutes, the plumber was pretty sure he had it solved. It was not a case of a missing screen - in fact he showed me that the screen was indeed still where it was supposed to be (several inches inside the pipe not that visible to average person) and there was no damage to the water heater. Instead, it was a water flow issue that was causing the water heater to stop running. He made some adjustments and tested it out. Working better than ever. Total cost - $99.

This is an honest, knowledgeable group so give them your business. I almost got taken for $3,000 but was saved at the last minute. Thanks Plotke!

Marcia A.

Had a stubborn sewer smell that took a bit to track down Plotke RedLilly's crew worked diligently and corrected all the errors made by others. Efficient, tireless, courteous, clean, other words...the best. Can truly recommend to anyone! Thanks to all.

Victor C.

I was awakened Monday morning by a knock on the door from the DWP who said the pipe connected to the water meter was leaking into the street and it was my responsibility to fix. I couldn't think of a better way to start the week.

The problem didn't really seem that serious though.It was just a simple crack in a copper pipe that needed to be sealed. In fact, if I had the proper tools, I probably would have taken a stab at it myself.

... but I didn't. So I started calling every plumber with a 323 area code and the average price I was quoted was $250 and most of them weren't able to come out until the following day... which was my birthday, so that was pretty much out of the question. Plus, I was losing money to the DWP by the minute from the seepage.

There was one company called Nautilus who refused to quote me over the phone and insisted on coming by to take a look and give me a free estimate. Well, they had great reviews on Yelp, so I let them. They quoted me $450 and claimed that all those other companies I spoke to would end up charging me the same amount once they actually saw the problem in person. I asked why and the guy said ""Well... they'll have to shut the water off and then drain out all the water from the hole (which was a whole foot deep. LOL.), then dry off the pipe and then there's the charge for materials..."" Pfff. Get real, pal. And they turned out to be full of shit, just as I expected. Keep reading.

Despite some less than stellar reviews on here, I decided to call Plotke since they were only two blocks away from my house. Not only did Mario promise to fix the problem that day, but he told me since the problem was curbside, I could go to the office as I was supposed to and he would just send me a bill in the mail.

And here's the reason for the 5-star review:

Mario made a promise to me over the phone that the cost would not exceed $200. I agreed. He called me on Tuesday morning to tell me that it only took him an hour to seal the pipe and the price is going to come out to $125. He could have charged me $200, but he decided to be a mensch and cut me a break. And no, I didn't tell him it was my birthday. Again, Nautilus was going to charge me $325 more than Plotke!

Even though I didn't get to meet Mario face-to-face, I can tell this is a good, honest company... a company I will definitely do business with the next time I'm hit by another plumbing fiasco.

Thank you Plotke.

Rob A.

How disappointing they've become. I've used Plotke for over 10 years for my tankless water heater and any other repairs we needed. I've even recommended them to members of my family and friends. They were always very conscientious, prompt and trustworthy. Something changed and now are not what they were. It may be they got too big or maybe that I'm just not enough business to them to matter.

I called them in September to repair a leak in my water heater. They'd been to my house before and knew where to go, I didn't need to wait for them. The sent the same plumber who'd been on my account for years. When I got home I couldn't tell if they'd been there or not. I figured they'd call at some point but never did. I finally called them in early October to ask what they were doing. They said they'd had to order a part and just forgot to call me. They came out later that week, not to fix the leak but to replace something else. The plumber was there for around 20 minutes. I pointed out the leak and he said he'd have to order a part. I thought I'd see or hear from him again. I did get billed a few weeks later for the part and 2 hours of labor but no call or followup. Today I called and talked to Lynn, one of the owners. I told him I was disappointed in the company and would be dropping him as a plumber. He promised to look into it and call back which he did.

He told me the plumber knew he needed a part but did not order it, instead he suggested I replace my 10 year old water heater instead of replacing a couple of dollars worth of seals. Seems to make sense to him, I spend $1500 for a new water heater plus labor.

It made absolutely no sense to me, the water heater works well enough. It also makes no sense that I'd already paid him nearly $200 for the 25 minutes of labor his plumber did. Instead it seems shameful and usurious. They took for granted that I would stay a loyal customer and would stay quiet about poor customer service, a bad idea in this era.

I'd watch everything they do for you, don't let them over bill you and keep on their tail if you use them.