Platinum Full Service Plumbing

Susan V.

Platinum was able to come out and replace my failing water heater the same day I called. The price was $300 lower than what I was quoted by another company 2 weeks prior. The technician worked fast!

Jason M.

Called Platinum a few times for plumbing needs. Fast response time, efficient at the work. Great pricing and they educated me so I understood what was going on. 5 star service!

Beauty And More W.

service request was same day, very informative and helpful and put my mind at ease! highly recommend platinum for your plumbing needs, when others were over selling they gave it to me straight! I appreciate the honesty and willingness to help even after hours!

Mike D.

Nate and Cedar arrived on time and completed my main water line replacement in one day! The final bill was exactly what they quoted me - no unnecessary up charges. Overall a honest hard working team

Delon L.

Colton the owner did a great job repairing a hose bib at my house. He was honest with his pricing and flawless on his execution!

Strongly recommend their services!

Cheers,
Delon

Bret M.

They were slated to do the plumbing rough-in for our new house and when they were supposed to show up, they told our GC that they couldn't make it because they had a job that they could ""make more money on"". This has caused a pretty significant delay to our project at this point. I'd be hard pressed to ever consider them for another project, and definitely will steer others away from using them.

Bill B.

I replaced a 15 year old 50 gal tank water heater with a state-of-the are tankless heater and Platinum did a very good job. They showed up on time, finished on time, and had to do a significant amount of work to get the new one installed. Colton was very prompt and in my opinion, honest about the options and the pricing.
They were able to schedule the heater replacement the next day and I was without water for only about 3 hours, even though the replacement work took about 7 hours. They cleaned up their workspace very well and were very polite and easy to work with

I did not have any of the issues I have had with other plumbers, and would recommend them very highly.

Gabi T.

I have been quite impressed with the caliber of workers coming out to my home to work on an entire replumbing project. It has been a frustrating process for them and our family, (based on the previous plumber) but they have handled it with professionalism and grace. They clearly understand the stress involved in cutting into someone's home, and have treated it accordingly with checking in during the demo process to let us know what they were cutting and why. When I have had questions, they have answered them respectfully and patiently. They also have made logical and clean cuts so the next contractor will have an easier time re-sheet rocking. Brandon, David and Ricardo have repeatedly said ""Don't worry, it's our job. We want to make sure it's done right."" They work so well together, it is hard to tell who the lead is. I am also impressed by how tidy they keep their work space and clean up at the end of each day. The crew even went so far as to stay late to ensure we had running water. They are continuing to stand by their reputation of ""Platinum"". Even with the hiccups, they have stayed true to their word and timeline. I appreciate that.

Paul C.

I was facing the prospect of replacing my kitchen faucet, so I went to the neighborhood big box and picked up what I thought was a suitable replacement. Upon opening the box, I quickly discovered that I was not qualified to perform this operation. After two weeks of trying to find a pro close-by to do the job, I found Platinum Full Sevice's website and filled out the contact form (on a Wednesday evening). The next day, I got a call from Morgan, who was able to schedule a plumber (Chris) to come to my place on Friday to do the job. Chris showed up at the appointed hour, assessed the situation, suggested a couple of changed to which I agreed, and despite having to make a drive to gather the necessary items, completed the job within three hours. He even corrected a minor flaw unrelated to the faucet that he found in the cabinet under the sink (at no extra charge). True sign in pride in workmanship!

Sydney E.

Colton and his team were professional, quick, responsive, and operated at the utmost professionalism while doing a full repipe on our new home. They were tidy and cleaned up after themselves at the end of their work day, were very transparent about the process from A-Z and gave us updates along the way, and Colton even stayed late one night walking my husband through how to install our new kitchen sink and faucet that was not part of the job he and his team were working on. His wife, Morgan, was so kind and a joy to talk to during scheduling. If you're lucky, you're get to see pictures of their adorable new baby!
I highly reccommend you support this small, family owned business that goes above and beyond! 100 stars. Thanks, Platinum!