Pipes R US Plumbing Services

George B.

Great service , very easy to deal withfrom initial telephone contact to completion of job . Arrived promptly and worked very quickly . Very thorough and explained what was being done. I highly recommend Pipes R US Plumbing

Todd F.

These guys were great. I'd had a friend of a friend who works for a rival company come out. They immediately told me that my main sewer line was cracked. Pipes R US then came out and actually cleaned the pipe and explained that I had a root problem that didn't necessarily require a new sewer pipe (which would cost $2K). So, the other plumber who works with bourgeois immediately had said that the situation was a disaster, while Brian at Pipes R Us actually considered the issue and offered options in terms of dealing with the problem. I'm now using a root destroyer and monitoring the issue while my plumbing is working just fine.

On top of that - Brian showed up right on time at 7:30 AM. Issue was fixed in less than an hour and I made it to work on time. Great experience - will surely do business with them again.

Highly recommended.

Mystery G.

Brandon came a few days ago to fix a problem at my parents' house while I was in town for Christmas. He was very pleasant and friendly, explained everything as he figured it out, and solved the problem efficiently. He also helped with some good advice on preventing future problems.

Becky H.

So I just bought a house and wasn't entirely ready with the small staff of handy-people I would soon need (gardeners, contractor, electrician, etc.). So when I awoke to shortly thereafter find the upstairs shower backing up, and flooding, my downstairs shower, I yelped for the closest plumber.

Pipes R Us is right by my house and the woman who answered the phone could tell I was panicked. She had Brandon come out that afternoon to see where the clog is. He concluded it was in the city pipes so I called S&WB and Brandon, very nicely, did not charge me anything for the visit.

Fast forward a week, I receive the ultimate passive aggressive letter (21st century, I think not!) from the S&WB stating that the clog is indeed my problem because it's a 1.6 feet within my property line. Lame. But never fear, I have a plumber now! I scheduled a time for Brandon to come out to figure out this mythical clog.

He is always so polite and efficient! He ran the cable and got it all taken care for a really great price! I definitely recommend them, plus their slogan is ""let us peep in your pipes"" which deserves your business all on its own :)

Joseph P.

I needed to get a pipe inspection for the purchase of my home. My real estate agent recommended these guys. They were able to schedule an appointment within days. The guy who came out arrived early and did the job in no time. He was extremely knowledgable, excellent communicator, and took the time to explain everything.

I walked away with a copy of the video in case I need it for insurance purposes at a later date. But I also left knowing a great company I can call if I have plumbing issues later. I highly recommend this business.

Emily B.

Overall they were efficient and on-time. Had a leak come through our ceiling on Sunday night and they were able to come out first thing Tuesday morning. We emailed pictures pf the leaky pipe and they were able to assess it was an AC drain pipe issue and quoted a price from there. Had all the tools they needed and were done in an hour. Lynette in the office could not have been nicer.

Jim L.

We are very happy with the service. We had a broken sewer line, under the slab. The estimate from Pipes R Us was $1,000 less than the three places we tried. The office staff was very friendly and helpful. The plumber was out the same day to make sure we were able to us the plumbing, at no extra charge. The work was completed on time and for the price quoted. The plumber even repaired one of the toilets at no extra charge. We highly recommend this company.

John F.

They came, they saw, they kicked a** and then they were gone. In less than half an hour...

Lauren P.

These guys were great. I had had a huge problem even finding a plumber to answer the phone or call me back, but the lady I talked to at pipes r us was very nice and scheduled my appointment while I was on the phone with her. They came out the next day and called to let me know they were on the way. They fixed my toilet and the price was extremely reasonable. I highly recommend.

Floellen R.

We've paid them all but $500 (per their contract). Subsequently they caused more damage to our house than we owe them on our bill (neglected to brace a tub prior to setting it - forgot to run water for the refrigerator prior to sheetrock being installed - leaking washer faucet ruined sheetrock in washroom etc) . Because they owe us money they've decided it's not worth their time to finish the job and have left us with the problems of no hot water in kitchen - no water pressure in kitchen - $2000 garden style tub won't drain, etc. Now we're being forced to file complaints the Louisiana Plumbing Board (which will only serve to check their current insurance and licenses), with the BBB and then we're lucky enough to hire another plumber to finish their work and hire an attorney to sue these guys. Do yourself a favor, hire a reliable plumber. Wish I would have checked these idiots out better prior to giving them well over $10,000 !!!!