Pipeline Plumbing Oahu

Blayse C.

Needed kitchen sink leak and drain fixed. Inquired on yelp and came upon Pipeline Plumbing. Quick response and quote given. I had Stuart come down to help me out. Prompt, professional, and high attention to detail. Courtesy calls, emailed receipt of services, and clean work site. It is nice to support a locally owned business and meet the owner. The 2 year warranty is great also. The overall value is well worth it. Will utilize services again.

Troy E.

I was a little skeptical because they have so many 5 star reviews, but these guys are the real deal and I cannot recommend them enough. It's hard for me to believe that I'm raving about the customer service from a plumbing company but they go above and beyond. They were super responsive when I contacted them and were very fairly priced. The guys were friendly, professional and quickly got in and out to fix my issue. I'm glad I've found such a reliable company. I hope I won't need to call them anytime soon... but now I know who I'm calling for the next time!

Vincent T.

There are two types of contractors you'll find; those who take pride in their work and those who are looking for a quick buck. Pipeline Plumbing's technician James is someone who does things correct and shows you through his years of experience as a plumber how things should be done. Excellent service from him, so much so that I'm convinced that Pipeline Plumbing will do an excellent job on renovating our bathroom just as James fixed our leaking shower.

Keith M.

I just had the most incredible experience with Pipeline Plumbing of Oahu and had to share! After being left in the lurch by another provider, I was in desperate need of plumbing services on a rainy Saturday. Pipeline Plumbing came through for me at short notice, and I couldn't be more grateful. James, the amazing plumber who came out, rearranged his schedule to fit me in after another job. He arrived promptly and worked diligently even as the weather got worse. What truly blew me away was his unwavering dedication--even when he discovered he had a flat tire on his service truck! James's ""can-do"" spirit and positive attitude turned a stressful situation into a manageable one. He didn't let anything stop him from getting the job done, and his commitment made all the difference. Customer Service Exceptional, went above and beyond my expectations. Recommendation Yes, I highly recommend Pipeline Plumbing of Oahu to anyone in need of plumbing services. Here's why: Exceptional service: Despite challenging weather and unforeseen obstacles, James from Pipeline Plumbing remained dedicated and resolved my issue. Prompt and reliable: They rearranged their schedule to accommodate my urgent request, arriving on time and completing the job efficiently. Outstanding customer service: The staff, especially James, showed a level of care and commitment that's rare to find. Their positive attitude made a stressful situation more manageable. Support for local businesses: I believe in supporting businesses like Pipeline Plumbing that demonstrate such professionalism and dedication. Of note, I originally called a so-called reputable plumbing service. Despite their flashy online ads, great commercials, and fleet of colorful trucks, their service was a nightmare! Three no-shows and the worst non-apology apology from their manager later, I found myself regretting not calling Pipeline Plumbing in the first place. They claim to be 24-hour, but it's a lie. Don't fall for their empty promises. Customer service should be about solving problems, not creating more. Save yourself the hassle! In hindsight, I should have called Pipeline Plumbing in the first place! Thank you, James and the Pipeline Plumbing team, for showing what true customer service looks like. You won't be disappointed! Let's keep supporting small businesses that go above and beyond!

Mae F.

I had a bit of a problem finding a plumber. One made me stay home all day and at 4:15 called to say they couldn't make it and could I wait 2 more days. Welll of course not! Either you honor your time commitment or you don't, which is extremely unprofessional. I canceled service with them and called Pipeline Plumbing instead. They gave me a two hour window of when they could come out and the technician James showed up exactly on time. He was there for less than an hour and was very polite and did a wonderful job. I was extremely pleased with the results and Mahalo to James and Pipeline Plumbing!

Nicky H.

Found this company through Yelp Projects. They had convenient availability and their responses were timely. I had a clogged toilet that ended up clogging the shower after my tenant tried to plunge the toilet. They were able to clear it and their price is reasonable. I have 4 stars, because I had to reach out to give them my number so the plumber could contact me. They came within the timeframe and luckily my tenant was home but a courtesy call would have been the one to get the fifth star. Other than that, the plumber I spoke to was friendly and happy to share further knowledge about drain and pipe care. Ex. Don't use drano and ""flushable"" wipes, should NOT be flushed.

Izumi K.

James did a great job on fixing a garbage disposal and updating a water heater. Very satisfied with his work!

Chazbek F.

After validating our plumbing project requirements, we sent RFQs via yelp and received free onsite surveys and cost estimates from 3 different contractors. Pipeline Plumbing was selected for having the best statement and scope of work in their written proposal which was specific to our project. The other proposals were generic line items with fixed prices selected from an app and did not meet the project requirements (we were told one thing while their quotes said something different). For example, the requirement is to replace a faucet fixture with a heavy duty, long lasting, user serviceable, brass fixture, but their app's quoted line item says to replace the sink (for twice the cost). Then on top of that, one contractor tried to upsell an additional $10,000 water filter scope creep. Bruh! How about get through the small needed job first and then maybe we can talk about if money doesn't matter projects afterwards. Pipeline was also the lowest price and I be that is due to them bidding against our specific requirements. The project date was set and the technician showed up on time. He verified the project requirements and price and then got to work. Along the way, the technician provided status updates and answered questions regarding operation and maintenance. Our home plumbing project was successfully and professionally completed on time and within budget as quoted. Pipeline Plumbing is on track to becoming a big small business if they continue to remain honest and affordable with their cost estimates and staffed with reliable and professional technicians. From our family to your, Pipeline Plumbing, thank you and keep up the good work.

Kristi L.

Very professional and accommodating. Great communication throughout the process. Repairs were reasonably priced, fast and reliable.

Dorothy C.

I needed a plumber for our rental unit right away and called 5 different plumbing company. One company picked up my call and said they can pencil us in next week. I left message to 4 other pluming company but Pipeline plumbing is the only one that called me back. Stewart was able to take us in the same day I called! He recommended we replace the water heater since it was over 10 years old and went back there next day( 4th July!) to install the new water heater without charging us the holiday fees! I'm so grateful that he was able to take care of the problem right away so our tenant can have hot water again. Very reliable plumber, answered all my questions. I'll be calling pipeline plumbing Oahu again for sure when we need a plumber. Thank you Stewart!