Pipeline Plumbing Heating & Air

Cliff J.

We had a leaking hot water line. A friend of mine recommended this company so, I gave them a call and spoke to Kathy and scheduled a time and day. They sent Richard out in a few days and found the exact location of the leak. ( which was in the slab) They scheduled me for a Friday morning repair. He showed up a little before the schedule time. Was notified by their office he was in route. Can not say enough about Richard!!! Let's just say he was great. His advise was spot on doing a reroute of the leaking water line. Minimal disruption! We are back to living normal again. Thanks to Richard and pipeline for taking care of our issue.

Debra S.

Technician was very friendly and very professional. His work was fantastic! I will most definitely use them again in the future.

Maria G.

I had pipeline plumbing come out for a broken sink. I initially had another plumber come take a look and said we would need a new pipe connection redone which would have cost me thousands of dollars. I wanted a second opinion and my friend recommended pipeline plumbing in Fullerton. When they came out they unclogged the sink from the outside and fixed the leak under the sink. This guy went above and beyond trying to fix the situation and provide an honest assessment! I really appreciated him explaining step by step what he would do and did not up sell me with stuff like the other guy. Pipeline saved me a lot of money and I found my new permanent place!

Elizabeth S.

Best plumbing company out there, period. I have used this company for 15+ years and they are wonderful. They are honest, know what they are talking about, won't overcharge you, and will give you recommendations on what is needed for your home. The office is amazing to communicate and schedule with. The technicians know what they are doing and don't waste your time. If you need any plumbing work done, call them... You won't be sorry!!

Fred B.

I had the best experience with this company they were fast and friendly.

I called to have a new kitchen faucet installed and a new water purifier added while they were there they also hooked up my ice maker for me.

They did an excellent job. I am glad to have found them and want to recommend their services.

I placed their phone number on my wall so if I needed this service again I would knew who to call.

A week later when the thermostat on my air conditioner went out. The phone number was right there and they quickly took care of that issue.

Thank you for everything, and keep it up the good work.

Karen M.

Earlier this summer, Richard came out to look at my AC because it had stopped working. He quickly diagnosed the problem (no coolant) and got it up and running. My house was built in 1965 and I think it has the original heating and A/C unit. So it's old. Richard could have tried to sell me on a new system, but he didn't. He also gave me some good advice on how to improve cooling upstairs. When it comes time to replace the system, I'll definitely contact Pipeline Plumbing Heating & Air. I was very happy with their service.

Jeffery S.

My AC stopped blowing cold air last night. I called Pipeline first thing in the morning and they said they could get someone out today. The outside condenser was just humming. From my quick research I thought it was going to be a compressor and or fan motor replacement. Richard came out and took the outside condenser panel off and started using his multimeter to find where the fault was. He Found a minor part needed to be replaced. He had the part on his truck and popped it in. Turned on the AC and everything is back up and running!

I can actually hang out and sleep in my house tonight ( I have a 16 month old that need to sleep in reasonable temps).

Fast response, fair pricing and pleasure to work with.

teddy p.

Super honest and prompt family-owned business. They are reliable and extremely experienced. Every time I've had work done they were in and out and super efficient and thorough with explaining what my options were and walking me through what was causing the issue.

Mike M.

writing this review FRIDAY 5th of July.
my home in Fullerton California was neglected by previous owners and has had lots of EMERGENCY plumbing repairs needed in the last several months! these guys showed up the day after a holiday and were able to get the situation taken care of- - with SMILES and PROFESSIONALISM! thank you

Chen W.

UPDATE: Since I posted my review, I received a harrassing message from the office manager, ""Sarah,"" who told me I have the wrong place and accused me of writing ""fake reviews."" I ASSURE YOU, SARAH, I DO NOT HAVE THE WRONG PIPELINE PLUMBING HEATING & AIR. BOTH JACOB AND RICHARD WERE THE PEOPLE WHO CAME TO MY HOME ON TWO DIFFERENT OCCASIONS TO WORK ON MY TANKLESS WATER HEATER, TOILET, AND SINK, AND THEY ARE VERY UNETHICAL PLUMBERS!!! I GAVE THEM ANOTHER CHANCE AND WAS SORELY DISAPPOINTED! THIS IS MY HONEST EXPERIENCE, AND I WANT TO WARN OTHER CUSTOMERS WHAT TO EXPECT WHEN THEY HIRE THIS BUSINESS. I WISH SOMEONE HAD WARNED ME. TERRIBLE PLUMBERS! THEY OVERCHARGE, DON'T FIX THE PROBLEM, CHARGE AGAIN, AND THEN LIE ABOUT IT! I made the mistake of giving this place another try due to them being close to my house. I saw some of the positive reviews and wondered if they had changed their shady business practices. Now I suspect that those positive reviews are friends and family, because I ONCE AGAIN RECEIVED ATROCIOUS SERVICES BY PIPELINE HEATING & AIR! They were very dishonest and overcharged me again for services not properly rendered. It was only when I got another plumber to come in and undo the damage that I realized how much I'd been duped by Pipeline Heating & Air. Furthermore, I saw how they talked to my wife. They treated her with contempt and talked down to her. I did not appreciate their behavior, nor did I appreciate their overcharging, not fixing the problem, charging again to ""fix"" the mistake they made, and then lying about it. I would never do business with this place again. Twice bitten.
As I stated above, shortly after I posted my review, I received a harrassing message from the office manager, ""Sarah,"" who told me I have the wrong place and accused me of posting ""fake reviews."" Apparently, Sarah and Pipeline Plumbing are afraid of people knowing the truth. I ASSURE YOU, SARAH, I DO NOT HAVE THE WRONG PIPELINE HEATING & AIR. BOTH JACOB AND RICHARD WERE THE PEOPLE WHO CAME TO MY HOME ON TWO DIFFERENT OCCASIONS, AND THEY ARE VERY UNETHICAL PLUMBERS!!! THIS IS MY HONEST AND TRUE EXPERIENCE, AND I WANT TO WARN OTHER CUSTOMERS ABOUT THIS BUSINESS. I WISH SOMEONE HAD WARNED ME.

Here is my previous review:

I had a terrible experience with this company. I hired them to work on a leaking toilet. When they arrived, they said they knew what the problem was and that it would cost $500, which seemed pricey. But, I needed the toilet fixed. I hired them to do the work. Halfway through the job, they said that there was a leaky valve. I didn't even know toilets had ""valves,"" but I trusted that they would get the work done. I paid them another $100. Two days later, the toilet began leaking again, this time worse than before! I called to complain, and the owner showed up. He said there were some corroded components and that I needed to pay him another $200 to get the problem fixed. I explained that I'd already paid $600 to fix a leaking toilet and it didn't get fixed the first time, and he told me if I didn't pay another $200, I was out of luck. I told him I didn't want him to work on the toilet anymore and that I was highly disappointed in his way of doing business. I have since learned that Pipeline Plumbing is known in the industry for being unethical. They overcharged me, didn't complete the work, and in fact made it worse. I'm out $600 for nothing. Hire this company at your own risk.