Pipe Monkeys Sewer and Drain

Steve L.

Great customer service...super speedy

Em G.

I'm so glad we hired Kirk! He came promptly and did a great job replacing our two faucets. The job ended up being much more complicated and taking a lot more time than expect (including a trip to Home Depot!), but he still kept to the original quoted price. A great plumber and a great guy. Highly recommended!

Robert N.

Hired Pipe Monkeys once to replace a leaky faucet.

They arrived on time and did a great job.

So when our toilet got clogged from a pill case falling in and clogging it we reached out to them first.

They were able to come by pretty quickly, which is great when you have only 1 toilet and it's clogged.

They fixed it fast as I watched and asked them some questions about the tools and what they are doing so that in the future I could fix some clogs myself.

I also like how they don't play games with their quotes. Some other companies give a low ball offer and then always increase it. They gave an average price and when it happened to be easier, they ended up charging less.

I would definitely recommend them.

Nick N.

I called Pipe Monkeys after reading all the positive reviews here. I was greeted by a very friendly person and was told they would be able to stop by later in the day.

A few hours later, I got a call from Kirk letting me know he was on his way. He inspected the issue, told me what he thought was the problem and gave me a price and how long it would take.

Not 15 minutes later, he had cleared out the drain backup. He also gave me advice on the things I can do to keep it unclogged.

Kirk was a very nice person and overall, this was a very positive experience. I would not hesitate to call him again should I require additional service!

Brenna E.

Excellent service! Came late to fix a clog expertly and with a smile! I hope we never need to call again, but if need we would.

Ryan D.

I was running late and they were able to work with my tenants and super to get the job done. Really appreciate the timeliness and flexibility to help fix a leak in my condo.

Kevin F.

Fast, clean and reasonably priced service. Would highly recommend!! Issue with the drain in my house and was able to fix it no problem.

Nina D.

Was pleased with the level of service. Kyriakos offered to repair my toilet same day, he was timely, and professional. Great experience and I will definitely rely on Pipe Monkeys again.

Artrow B.

A friend who used Pipe Monkeys from Amazon Services recommended them. I got lucky because they did a great job. They were able to coordinate around my schedule and kept their appointment. Thank you for the clean and fast service. Thumbs up!

Marianne C.

We get sewer backups a couple times a year in our 3-family house. It doesn't help that our house sits in front of the manhole & a sewer hub, where all the street debris likes to settle & torment us. And, our upstairs tenants include four women, with thick long hair that is always clogging our pipes ....

Anyway, it's gotten that all I need to do is sniff the air in our hallway -- and know that trouble is brewing from that telltale, horrible, sewer gas smell. And there's usually no time to wait. I can go from a sniff to an entire flood inside our 1st floor apt within the same day!

So, about a month ago, my nostrils sounded the alarm, and I called our regular sewer guy. Well, of course, he was out-of-town. Then I called another guy we had used and was OK, but he couldn't come out for at least another day. More calls to others here on Yelp, and it was like Backup Sewer Day in NYC, everyone was busy.

Pipe Monkeys was a new business, and I prefer to use contractors who have a whole big bunch of positive Yelp. But, no choice. So I called. And Kirk, the owner of Pipe Monkeys, said he'd be right out within two hours.

Turns out Kirk had been a manager for over a decade at the big name sewer company that everyone's heard of. He had a nice big, strong machine. He automatically snaked my sewer in both directions -- toward the street, and then toward the house -- something other guys don't mention doing, and when i ask, I've been charged extra. And he was infinitely patient. The snake got through, but Kirk was determined to snag the cause, so he kept at it until something big and furry and gross came back. He said it was so much hair, it looked like a wig. Or, it could have been gunky, shredded tree roots.

Also fabulous: It was after hours, but he didn't charge me an Emergency fee. Can't tell you how many times I've been slammed before -- even with my regular guy. And his rate was very reasonable -- less than most. And he's smart, grew up in Queens, and speaks perfect English. Plus Greek, for those of us in Astoria.

Well, a few days ago, I smelled that sewer gas smell in the hallway again!! I couldn't believe it! And when Kirk opened up that big grate inside the garage that leads to the sewer pipe, we saw all this debris and gunk ... The city had just been out to replace our water main pipes in the street, and Kirk's theory is that a whole bunch of the excavated street ended up in the nearby sewer main, clogging it.

Well, here is an honest, conscientious guy: After Kirk cleaned out my pipes again, he called the NYC 3-1-1 line, and got the city's sewer dept to come out and flush out the main sewer with this high-pressure jet stream. By doing this, I shouldn't have another problem for a long time. Which means I won't be needing Kirk's services. So, to help this new customer, Kirk voluntarily lost some future business from me.

That's what I call customer service and integrity.

I'll never call any other sewer drain company but Pipe Monkeys ever again. Thanks, Kirk!! Marianne in Astoria