Pipe Doctors

Patricia H.

I wouldn't even give one star but doesn't let you choose less. These guys worked at my neighbors behind me. Had to dig in my backyard several feet. Broke my grill hitting it with backhoe then tried to deny it till I pointed out cameras. Left 2 ft by 8ft mound no leveling attempt at all because it was a loose fill job that was paid for. Wow. However there's no giant mound In Neighbors yard. Took up a lg amounts of landscape stones and covered rest in the massive pile. Left my yard a huge mess. I'd never use these people

Audra P.

Had on a mask, but no feet coverings to waltz up and down my stairs in. Thought the pricing was pretty high for what was actually done. Wouldn't use again or recommend to anybody.

Dale L.

My business with pipe doctors was overall great. Brian helped on my call for a backed up drain. Initially that snake was getting the job unclogged, and Brian was able to look at things from a different lens and find a pipe on the exterior of the home in which i didn't know exist. He was able to snake from this pipe and remove the blockage. Great knowledge on his end. I would highly recommend Brian for his work. I would have given this review 5 stars, however i feel the company's pricing is a little on the steep end. If worried about the costs ask what they are upfront.

Braxton B.

They came out week of thanksgiving and day of. That should have been my first clue. They snaked the kitchen sink, weren't able to fix the problem. Told us that we had a collapsed pipe in the foundation and that we would have to tear up our floors and foundation to fix the problem. Was quoted about $4000.00 (not including demo of cabinets). They probably do a good job with minor stuff like fixing and installing toilets etc. as with anything like this get a second opinion. We didn't have a collapsed pipe. It was just major buildup in the 90 degree bend of the pipe. If you need someone to come out day of these are your people, but be prepared to pay for it. They charged us about $200 to snake the line.

Calvin B.

This company is a joke. I was hired on as field supervisor. I worked for this company for 2 weeks ! They will screw you in price they have goal sets to make over 80k+ a month there goal is to sell you even if you dont need a thing fixed. I spent my whole 2 weeks fixing problems that these so called plumbers they hired that are not even licensed. I went to one home and the so called plumber they had before i started Ran gas lines and left them leaking so bad if they would not have had the attic and ventilation they had it would have blew up their home !!! This was not the only issue i did so many call backs. Not only that they lie to you estimate are not free with this company they will charge you no matter what and if you dont pay they will try to take you to court. The buisness owner homer Tipton is a theif and liar and will try to take you for every dime you have. Also. Im currently being sued by them for 8500 for no reason he got mad like a child becuase i quite his buisness he begged me to stay. And if you plan to work for this company i would not recommend it because nor has he paid me for my time!!!! I would not recommended this company at all in my 12 years of plumbing ive never in my life had a call back! Cant believe the work they let these guys do so many call backs! I can promise you this buisness will not be a buisness for long how its ran . dont be a victim and dont have your name associated with this company its nothing but bad news

Michael S.

Wouldn't recommend this company to anyone, they were way over priced and the guy that showed up wasn't licensed

Kenny J.

Not only did they show up 3 hrs after they were ""on the way"", my pool guy spoke with them and they told him one price and then wanted to change me an additional $200. When I told him it was too high he started ""negotiating"" the price. All I needed done was my skimmer line in my pool unclogged. He then told me I needed to sign a liability waiver in case he busted my line. What's the point of having a ""licensed"" plumber come out? When I told him I wouldn't do that, he packed up his stuff and charged me $40 for telling me he couldn't do it. Total crooks! What gives plumbers a bad name!

Liv R.

My grandparents used Pipe Doctors and thank goodness they had someone experienced to look at the results. They had a shower base installed and everything imaginable was wrong with the installation. The pipes weren't aligned properly, the base wasn't tilted, Jason, the man they sent out, drilled through the base ruining it entirely. It was chipped in two places and had my grandparents used it, their bathroom would have flooded causing significant damage. The reason I'm not giving a 1 star review is because of how the owner handled the situation.

My grandparents called and made him aware of the situation. He came out and immediately corrected the mistake. He bought an entirely new base and installed it. He was kind and made a terrible situation so much better. There was no extra charges for the extra labor and the situation was handled perfectly.

If you intend on using Pipe doctors, make sure you see some credentials so you don't make the same mistake. Thank goodness my grandparents caught it before things got much worse.

Devin G.

Be very careful when getting a bid from Pipe Doctors. I wish I had paid more attention to the other reviews about their predatory charges and billing methods and to find out that the plumbers they send are not always licensed plumbers. I called Pipe Doctors out to give an estimate on several jobs I needed, one of which included replacing a couple fittings on the main trunk from the home. The guy that came out quoted this specific part of the repairs at $1200 because he was unsure how much had to be replaced. They also wanted a deposit of $1200 to secure the job, this seemed high priced and odd to me but I unfortunately signed the quote thinking this was an estimate as most places do and with there being several other items I needed done I thought maybe it was just itemized this way as a package price or something. After the job the plumber called and said that the job was $699 and he needed to run my card again because they could not take it out of the deposit. Some other issues came up with our bathroom and we needed to hire out a general contractor instead so I wanted to get a refund on our deposit of $1200. The manager called me back 3 days later and told me that even though the technician that did the job billed it at $699, I agreed to pay more so that is what they are taking. So after this was completed I paid $1200 for 1 90 degree fitting and 1 45 degree fitting to be replaced, this took less than 3 hours to do. These guys charged me over $400/per hour for this job, more than double the average per hour cost of a plumber! The technician that did the work was nice and professional but the company and his manager are not honest with their prices and will take advantage of you when they can. DO NOT do business with pipe doctors.

Tony S.

Rip off company. Called them out for an estimate for a couple of very minor repairs. Pricing was nearly $1000 for labor alone. We are talking replacing a faucet and a piece of pvc drain. The guy asks me what I think it's worth, I tell him and he says hang on and goes out to the truck to call his ""boss"". Guy comes back in with a price that's about half (which is still crazy high).

Hang on a second. If you can do it for that price, why not charge that price in the first place instead of trying to rip people off?

I work in the home repair industry. I know what pricing should be for things and I know what industry standards are. This company is a joke and I suggest avoiding them at all costs.