Pipe Cam

greg D.

I don't normally leave reviews for places but honestly the service I received from pipe cam was top notch. I called last minute to try to schedule an inspection and the woman I spoke to was beyond helpful and informative on the phone. Jim who did the inspection was incredibly thorough and explained everything to us so that we could understand what we were potentially walking into. Considering earlier that day we had an inspection done by a ""structural engineer "" for the foundation of the home and the engineer spent a quarter of the time there and charged twice as much this inspection was a welcome change. Really can't thank them enough for the thorough and honest inspection. 100 percent recommend you use them.

Stephanie T.

First time with Pipe Cam. A young guy named Walter arrived friendly and on time. After 10 minutes, he figured out the problem with our clogged laundry room drain downstairs and got to work. Meanwhile, he kindly tossed me a pair of his plumber gloves so that I could cleanup the nasty sewage that the drain overflow had caused. Within an hour, he completed the job. Nice guy, funny, professional, competent. Thanks Pipe Cam!

Alicia F.

Never sent us a quote

They came highly recommended, but we waiting over a week just for them to come look at the job and produce a quote. We already had two quotes and wanted this to be our third deciding factor. We then waited over another week for the quote.....that never came. Office stated they were sorry and it was coming....then never heard from them again. We lost almost 3 weeks on waiting time and still ending up going with one of the two quotes we had 3 weeks prior. Frustrating and inconvenient. I root for small family businesses, since I was raised working in one as well. But it would be nice if they just outright said they didn't have the capacity to accommodate us. I was just really surprised since they knew we had been waiting and my yard is a mess, with a hug hole in my backyard with little toddlers running around. Sadly I wouldn't not recommend them.

Brooke S.

Pamela and Jim were friendly and so great to help me when I was in pretty desperate need. I called them at 8pm on a Friday night and they came out to help me right away and the following morning to finish the job. Jim did a great job and showed me on camera and explained everything along the way.

W Z.

If I could only rate the guys who actually did the work I'd give them a 5 star rating..

But sadly those running the business would only get 1/2 a star if that was an option.

I was told by Pamela that the work that needed to be done at my home would be no problem. That in fact the work would begin on a specific date but didn't actually start until days after that agreed upon start date..

This job took 23 days to complete. That's right, 23 days of not showering, washing or using my toilets & let's not forget two gaping holes in my front yard. And when my drain for the washer didn't function properly, after the job was complete, I was told it wasn't due to their work and that I should be grateful that they went above and beyond what was agreed upon in my contract.

Carolyn G.

As a real estate agent it is absolutely critical to have solid vendors I can rely on to offer my clients thorough inspections and analysis to assist them in making good decisions. Pipecam is my go-to vendor for sewer inspections because Jim is an expert and is able to evaluate issues and offer potential solutions with professionalism. Not only that, his front office answers the phone and if busy, returns phone calls promptly. Yesterday Jim took 20 minutes out of his day to get on a conference call with me and my client to explain to us that perhaps a sewer inspection is not what we need, and that a pump inspection would be more appropriate. Thanks Jim for your honesty and integrity. You are definitely a ""solid"" vendor. Get it?

Sam O.

Great service, talked themselves out of a service call by recommending a cheaper self help idea first. Rare to see a company help so much without making a dime. Will definitely call again and use them for any future needs.

Jan S.

Professional! That summarizes my recent experience with this company! Jim, the inspector who came to the home my husband and I are in purchase contract for, did an amazingly thorough job in not only scoping the original 1948 100 foot terra cotta sewer lateral line with a quality camera, but explaining visual findings at every pipe joint. What was so appreciated is that he spoke in everyday terminology, helping me clearly understand the facts as we were seeing them, from cracks to breaks to literally a hole in the pipe. Even though the for-sale-by-owner seller said the line was just scoped, Pipecam was able to clearly show tree roots and debris in the line, in some places as much as 80% blockage! The facts spoke for themselves.

Jim gave me honest feedback through his excellent communication skills, sheer honesty and genuine integrity; that's a rare combination to find and gratefully refreshing. He's friendly too, with a great sense of humor, so an added bonus!

Better yet, Pamela in his office was as equally helpful; very open and customer-oriented. My husband and I appreciated how quick Pipecam produced a very detailed report, complete with multiple photos and a link so we could review the actual camera scope.

Thanks Pipecam team for being who you are; you not only excel at your work, you are honest and clearly care about doing the right thing. Thanks for being true professionals!

J C.

Jim is truly an amazing man! He came to our home before we moved in and made sure the sewer pipes were clear of all the roots that had grown since the house was vacant for a time. Then he graciously returned to help us with the lateral pipes that were affecting out tub! He is friendly, fast and professional and really knows his business. I HIGHLY RECOMMEND PIPECAM INC. Thank you Jim!

Kin B.

Jim Brooks from Pipecam makes sewer lateral inspections fun. He showed up promptly to our inspection appointment and worked quickly and efficiently. We were not able to locate the sewer clean out and Jim came along and found it right away. He has a positive can-do attitude. He explained the process as he went along as if we were touring the wilderness. He communicated well with the sellers, buyers and listing agent which added value to the real estate transaction. My experience with him was in stark contrast to the experience I had with a previous company. Jim is my go-to guy. I highly recommend him.