Pipe Cam

Michelle L.

I found Pipe Cam through Yelp, and I'm so glad that I called them.

First of all I did not actually use Pipe Cam to do the sewer lateral replacement. when I called she knows I'm not using them (actually she suggested that I go to someone else) but she still pulled up my house on the Internet and patiently provided me a lot of useful information. I would highly recommend you to give them a call first if your house in nearby!

Janella A.

Thank you so much to Pamela with Pipe Cam! Without her my client would have been out $6000! Thanks to the horrible service at Pipespy...They told my client that the sewer line would not pass and that we would need to replace it in order to comply with the city of Hercules. After going over just a few things, year of the home and remarks from the Pipespy technician, Pamela was able to assess that there was a very good chance he was wrong and that we should have a second opinion. She nicely suggested that we easily upload it to You Tube and send her the link to take a quick look and sure enough, her opinion was different of the Pipespy guy. With her advice we sent the application and DVD to the City of Hercules and within a few short hours we passed with flying colors and have already been issued our certificate, all in one day...thanks to Pamela!! If you are going to call anyone for a sewer lateral inspection it should be Pipe Cam for sure!! Thanks again, your service and bubbly personality outshines the rest!

Vanilla P.

Fantastic company - really just THE BEST. Why do I say this? Welllllll....

Over the course of trying to sell our house, the buyer's agent called in a friend who was a ""plumber"". This ""plumber"" rolled up in his minivan with antequated equipment, ran a crappy (literally - ha!) camera down our sewer line, and announced that it was in complete disrepair and we needed to pay $10K to fix it.

What? NO. I had JUST had a plumber come out who told me annual maintenance would be required (annual snaking) but the pipe itself was in fine condition. My agent called Jim and Pipe Cam Inc, and they came out to do an additional sewer line survey.

And guess what? Pipe Cam Inc ran the camera, identified some fine roots growing into the pipe joints (normal), searched for cracks and collapses (none), cleaned the pipe, and re-ran the camera so everyone could see the pipe again. IT WAS FINE. No repairs needed, just annual snaking.

I hate to sound cheesy, but Pipe Came Inc really saved the day - and the real estate transaction. I'll be calling them if our new house has sewer line issues!

Yan H.

Pam is such a pleasure to work with. Extremely professional service!!!!!!!!!!!!!!!!! Will use them and recommend to anyone anytime!

Stephanie G.

I recently rented out my home in Livermore and of course a few weeks after the tennants move in, my toilets begin to overflow and sewage was coming up in the kitchen. Eww. I've had tree root problems in my sewage line before (Gotta love those 60s terra cotta sewage lines) and called roto rooter. They went on the roof and cleared the line (since i didn't have a cleanout) and i thought my woes were over. About a week later, the toilet overflow and smell were back :( While trying to get roto rooter to come out on warranty, I called Pipe Cam on a whim to get information about installing a cleanout or replacing the line after reading all the great reviews on yelp. Pamela was amazing! She told me everything there was to know about maintaining my sewage line and knew my neighborhood as ""root city"". After roto rooter came out on warranty to fix the problem, without giving me ANY information about how to fix this problem for good, I immediately had Pipe Cam come out and video the line and ultimately install the clean out. Their professionalism and flexibility was incredible. Within 3 days they had the required permits and the job done, and in the meantime worked out the details with my tennats since i live in LA and had to do all of this remotely. After the job was done, I was emailed the video, permit, receipts and original estimate with ease. For sewage problems or issues, I 150% recommend Pipe Cam!

Eryn K.

We are in the process of buying a home and had Pipe Cam come out to send a camera down the depths of the gross sewer line. We love Jim! Not only did he take the time to inspect every inch of sewer line, he also walked our house and pointed out other things we had to consider. Great guy, awesome personality, perfect instructor, and the man to have on your ""team."" Can't wait to close on the house and ask this guy over for a beer......just as long as he doesn't flush the toilet.

By the way, if you are in the process of buying a home call Jim and have the sewer inspected. What an instructional, fabulous afternoon. Honest.

Adrian B.

Think back, when was the last time you felt good about handing your money over to a contractor? Well that's exactly how I felt after giving Pipe Cam my business. I'm in the process of buying my first house. The home inspection identified that there was a problem with the drains from the kitchen and the laundry area. My realtor suggested having Pipe Cam look at the sewers to insure that I wasn't in for a nasty surprise.

At first it looked as if we were going to have to go with a different company, because Pipe Cam was getting their camera repair. The other company, which shall remain nameless, couldn't even get the end cap off the sewer pipe. Luckily, Pipe Cam got their camera repaired and was willing to come by on a Friday at 5:30 pm.

During the inspection, Jim was extremely informative, instructive, and humorous. He made sure I knew what I was seeing, the likely cause of any intrusions or blockages, and the likelihood of these becoming bigger problems.

Both before and after the inspection, Jim went out of his way to make sure I knew more about the plumbing in my soon to be house. He also gave me a bunch of recommendations on repairs and upgrades that I should consider for the future. Finally, when we identified that the blockage was pretty minor. Jim walked me through how to snake out the blockage myself for less than $50, and suggested only calling him back for a complete cleaning if that didn't work.

I highly recommend Pipe Cam for any sewer inspections or issues that you have.

T K.

Jim and his crew were absolutely professional and excellent. Highly recommended and trustable. We had Rescue Rooter in for a problem - they fabricated a major problem with the sewer line and quoted $6K to resolve it. I called PipeCam and they did an inspection - flushed water through the line and thats it! Saved me thousands. Great to find service like PipeCam! Keep it up!

Amber P.

Terrible just terrible. If I could give them negative stars I would. I called about a broken bathroom faucet and the woman who answered the phone treated me very rudely. I can't say anything about the actual work they do but customer service comes first in my book and they have zero.

Bobbie Jo H.

One day as I was showering I heard this noise coming from the toilet. Having recently read an ariticle about snakes coming up through toilets - I was freaked!! Proved to not be a snake, thank goodness just some awful tree roots in the pipes out front. Jim was prompt in diagnosing the problem and I was trouble free for about 9 months but then everything clogged back up. As there was a 1 year warranty, Jim cleared the blockage with no charge. About 18 months later we discovered that the pipes were not correctly sealed when my home was built and the roots were growing in that little space so we needed to fix the problem, not just clear out the roots. The solution became very complex, more than Jim had anticipated but he worked night and day until the job was completed. I couldn't have been happier with Jim and his service. Jim showed me exactly where the problem was with his video camera and explained what needed to be done to fix it..little did he know he'd be crawling under my house in the dark! I have been trouble free (at least with my plumbing problems) and would recommend Jim and his company to anyone that needed his assistance.