Pioneer Plumbing & Rooter

Rebecca P.

The Friday evening after Christmas I was cooking dinner for guests and running really behind schedule. I don't know what I was thinking, but I shoved all the potato peelings down the disposal and within a minute, my sink was backed up with nasty black water. I called Pioneer Plumbing and they dispatched a tech who arrived about 45 minutes later. The tech was professional and courteous, and worked very efficiently. He took apart and cleaned our pipes and garbage disposal and showed me the ring that was broken as a result of my potato peelings. He had the replacement in stock, and made a complete repair within the hour. The cost was only $150, which considering it was Friday night during holiday season, and that included labor and parts, is pretty darn good. Several day later someone from customer service followed up with me to ensure I was satisfied with the service and make sure everything was still working great.

Fantastic job Pioneer! I would definitely use them again.

Barry L.

I called pioneer plumbing for the first and last time, I read the yelp reviews and some were good and some were bad, i am sure it all depends on who comes out to your home.
I called for a simple main line clog, we have an outside access point, so the price was going to be $55, I now find it hard to believe that anyone ever gets the $55 price. I was told our access was only an inch and a half, and their 3/4 inch snake would not fit, umm wait, your 3/4 inch snake will not fit down a 1 1/2 inch hole, so he says it will be much easier to just pull a toilet and go through that way.
So now I have waited till 4\30 for my appointment time of between 11 and 1, so he is at least 3 1/2 hours late from the 1 oclock time frame 5 1/2 hours late from the 11 oclock time frame, and he starts pulling the toilet and informs me that now the service is $279, because he cant use the main line clean out.
I was born in the day, but i wasnt born yesterday, I told him to leave, now i find out that they are all on commission, so if they dont feel like doing something, they just jack up the price, so they will either make a bunch of money, or they can go home early.

Bad Bad business practice.
You people ought to be ashamed

Brittany L.

BEWARE! I did not heed the review to STAY AWAY, AVOID, and now regret it. I had a leaking toilet in a unit that was tenant occupied. I was told that I would get a full report before any work was done, was given the impression that the plumber would be available that same day (Sat), and was told there was no extra charge for Sat. However, the plumber Phil went there on Sun, did the 'work', and did not let me know until Mon to request $500 for 'rebuilding' the toilet, which consisted of replacing the wax ring ($3) and rubber valve in the tank ($3). Worse, the toilet WAS STILL LEAKING water on the floor! WHAT CROOKS! I had to hire a real plumber to fix the actual problem, which had nothing to do with the wax ring or the rubber valve.

Tom P.

Had a mainline clog somewhere under the slab with no accessible service clean out in my 1960's vintage home. Carlos and crew used a high pressure hydrojet from the vent pipe on the roof and rapidly cleared the mainline all the way to the street. Then ran a camera through the pipe showing me every step of the way the condition of my pipe. Carlos was very friendly and informative and didn't try to sell me any unnecessary services. Excellent crew that worked fast, cleaned up nicely and was pleasant to work with.

sandra p.

Pioneer plumbing was on time and did the job they promised. thanks!

Denise N.

I was extremely pleased with the service I received from pioneer plumbing! Quick and friendly service, will definitely use them again!

Thanks!

toby r.

Called them on a sunday and asked for the $55 deal...they said only mon-sat...I looked up the coupon and that was correct. I said i'd wait...they called 20 mins later and said they would come out anyway and give me the coupon. Arrived on time and cleared the drain in 10 mins. No bs.

Phillip L.

This company is a scam plumbing company.
The guy shows up with a pricing book!!!
Not a flashlight, he borrowed mine btw, not a wrench, not a tool belt, but a pricing book.
He said he has check out the price to see how much is it for cleaning clogged sink.
On their website it offers a coupon for $55 to clear clogs.
What a friggin' joke!
Don't use these a-holes!

Courtney F.

Plumber Heroj was courteous and informative. He arrived on time and did a great job correcting two problems, one of which that involved replacing a gas line valve. He was able to answer all my questions and left the repaired areas in great condition. I was happy that Pioneer plumbing could make a same day appointment which is super important to me when dealing with plumbing issues as they're usually emergent. Thanks Pioneer!

Denise N.

RIP OFF...that's what this company is. The $55 clean out is a lost leader. They said I had a blockage in my sewer line that couldn't be cleared out with their rooter service and that I needed to jet the line. $650 later, the line was still lined with roots, which I found out the next day. They came unprepared to complete the jetting project the first time, and when I called another plumber I found out what a lame job they had done. Then they stalked my husband for payment without completing what they promised. Avoid this company at all cost.