Pinson Plumbing

John G.

Rob and his crew were great, clean, knowledgeable and always on time. They helped me with a TI project in Mission Viejo and did a great job with the underground plumbing/sinks/water heater/faucets.

Joyce A.

Rob Pinson Plumbing provides excellent customer service. That is rare these days. Rob answered all our questions about what needed to be done (sewer rehabilitation), went above and beyond to meet our HOA requests, kept us informed every step of the way via text. He and his crew arrived on time and finished the job on time. He and his crew are courteous, professional, friendly, and pleasant to work with. A difficult job for the homeowner -- they made it go seamlessly. I highly recommend Rob Pinson Plumbing.

emily k.

I own a salon in Lake Forest. We've been having trouble with the water heater for our shampoo sink for about a year. I've had other plumbers out to look at it and nothing has worked. Brett from Pinson just left and I'm so happy to write this review! He was very professional. He took his time to really trouble shoot what was going on with our water heater. Rob, the owner, called to check in as well. I'm so excited to report that we know have full pressure hot water!!! Thank you thank you!

Side note... if you're shopping plumbers as I had, you may find that people don't answer or call back. This is so frustrating. PINSON answers and you get automated confirmations. Above and beyond

Roger S.

Quick response reasonable pricing, clean service and right diagnosis on the problem.
Thanks

Sara E.

Always very happy every time we use Pinson, they are honest & fair, always on time & very respectful.
We only do business with Pinson. Great team.

Frank A.

We had an overnight water break outside our house causing a cascade of water. I was able to turn that water off, but unfortunately that also left us with no water for the house - no showers, no toilets, no water at all. I called Pinson Plumbing and received a prompt response from Rob, the owner. Rob sent Joe, one of his employees, to assess the damage. Given the last minute emergency and the fact Rob already had other jobs scheduled, he would not be able to start the repairs for several days.

Here is the first reason why Pinson Plumbing deserves a great review - instead of walking away from the job, Joe and Rob figured out a short term solution that would allow us to have water in our home. Within an hour, Joe was able to bypass the broken water pipe and installed approximately 40 feet of tubing which allowed us to have water. The original estimate called for digging up a 40-foot trench and replace the possible galvanized pipe leading from the water break to the house. Fortunately, the water pipe was not galvanized and did not need replacement.

Second reason for a great review, Joe called me promptly with the good news and the estimated price adjustment. Joe showed me exactly what pipes were replaced and also reinforced the new above -ground piping to avoid an accidental break. The work was completed promptly and very professionally.

The last reason for a great review, the next day I received a call from Rob Pinson apologizing for not being able to be at the work site the day before because of a prior scheduled event. Rob also wanted to follow-up to see if I was satisfied with the work performed AND to notify me that he would be doing a parts and labor price adjustment lowering the bill even more!

I usually do not write reviews, but Pinson Plumbing deserves one. We are very happy with the work Pinson Plumbing completed. We are especially appreciative that instead of walking away from the job because he was booked, he was willing to help us with a short term solution to allow us to have water in our home. We will not hesitate to call Rob Pinson next time we have a plumbing issue.

Beckie M.

I had a broken sewer line under my garage floor and tree roots in main sewer line to the street. Rob and his crew of Ray and Brett replaced the broken sewer line and lined approx. 75 ft. To the city's main. The job was completed in 2 days. They were neat and clean. Very polite and respectable. I would highly recommend them.

BMccarron

Michael H.

Rob and the crew are wonderful and honest great work clean the best plumbing experience I have had we will only use Pinson Plumbing for our house

E B.

I found Pinson Plumbing by searching Yelp. The 5 star reviews gave me the confidence to call them.

The owner, Rob, answered my call. He was professional and organized. We made an appointment for that week.

His employee, Joe, came to give us a free estimate. He kept us updated on his ETA and explained what needed to be done. The cost was exactly what he quoted. No surprises.

I found out later that he took extra time to find us a faucet that was on sale. Talk about great service!

He fixed two of our leaky sinks promptly. And he left the areas as clean as they were before he started working.

Three cheers and five stars for Pinson Plumbing!

Omar O.

Pinson Plumbing is a model of professionalism. They have competitive quotes, responsive service, and show-level installation (we purchased a complete home water softening and filtration system). I would not hesitate to hire them again and will certainly recommend them to our friends!