Pickell Plumbing

Dustin J.

Looks like the typical with this company and it's drivers not abiding by driving laws as it's already been stated. Then proceeded to flip me off and then when we was in a turn lane turned into my lane when driving by. They aren't safe in the public and their shotty work and how they treat customers

K L.

May be a little unconventional at times in my experience (Pickell was going through some personal problems at the time and some company changes) but he was up front about the costs and does not overcharge or take advantage of the situation. And though the leak was still an issue they came back out until it was resolved at no additional costs. Very honest and reputable company and I'd gladly use them for future issues and updates. I have no complaints with any of the employees. Laura, Brandon, John, Kristen were all great. Would recommend

Terry I.

I contacted Pickell Plumbing for a 2nd opinion, potentially requiring an invasive rerouting of a kitchen sink's main drain as well as a new faucet for the sink to drain properly and not leak. James arrived as scheduled, was open and communicative as he worked, thoroughly checked and fixed the drain issues without need to reroute the main drain or replace the faucet, stepped through some test runs to assure all was working well, and even made sure the area was kept clean before leaving. He knows plumbing and a lot more, is a pleasant conversationalist, and did solid quality work. The upfront charge was well worth it imo - reliability, years of knowledge for things done right, friendliness, openness, plus the work area left clean is priceless!

Mary U.

This company drivers are out her driving on the I-35 in their company truck with their company logo and number. Driving 75MPH + weaving in and out of traffic and breaking in the fast lane. Almost causing an accident. I called the number off their truck. A women answer and as I thought they should know what their driver is doing since they are in a company truck Representing their brand. The women give the phone to a male and he stared to use profane language and hung up. I called the police to inform them of their driving but not sure if they caught them. But I would not want to do business with a company that would act like this. If they have no shame of putting people's lives in danger in a company vehicle. I can't imagine how they conduct business in someone's home. Their website says they are know for Reliability, honestly and excellent service they sure did not care about their drivers actions. If I could give zero stars I would.

Mark S.

WARNING: Its $275 just for them to show up.

Not happy with these people. Danny was a nice guy, but his speech was slurred in the AM making it hard to understand him at times, he didn't recognize the true problem we were having (a valve was old and needed replacing but he said the problem was from my water softener. Other climbers confirmed this and fixed the problem), and he surprised us with a service of $275 for just showing up. This fee was never communicated to us beforehand. The appointment was set up over text, and when telling them I was upset by the lack of transparency around the fee, they said, "If cost was something you were worried about, I feel it's the customers responsibility". What an insane response. I went with another local plumbing company who fixed my problem for $225 total.

Belma G.

James Pickell is an expert in the plumbing business and he was able to identify and fix our plumbing problem immediately. He was also very responsive to our messages. Very friendly and trustworthy. We HIGHLY recommend this business!

Matthew T.

Danny is true life-saver!

He has come out to fix urgent plumbing problems at our house on several occasions and does a great job and provides awesome customer service.

This week he replaced a broken water heater and notice the exhaust vent had not been properly installed when our house was built 20 years ago. Several hours and zero extra dollars later we not only had a working water heater but also no longer had CO leaking in our garage and walls.

Could not recommend this business highly enough!

Cathy D.

We woke up one morning during the terrible ice and snow storm to find water on our kitchen floor.  We turned off the water under the sink and contacted our insurance company.  We then started calling plumbers.  No one called us back, nothing.  It has now been a month and I am tired of waiting for the over ten plumber that were recommended not calling us back.  I made a list of every plumber in the area.  Pickell Plumbing was on the list.  I called them and received a call about an hour later.  The woman who called apologized for not calling sooner.  I was shocked because it had only been an hour and no one else even took the time to call.  The woman who called told me someone could come to our house the next day.  The plumber showed up during the time window.  My husband was home for the visit.  He said the plumber was courteous, friendly and went to work the minute he walked in.  I never share what we pay for repairs or purchases we make.  However, I will tell you I was shocked in the BEST way possible.  When my husband told me what we were charged, I made him repeated it because I did not think there was anyway the price could be what my husband told me.  If you need a plumber who is courteous, timely, will do a great job and are so reasonable in their prices I recommend you call Pickell Plumbing.  I would give them ten stars if possible.

B B.

Great service, but better plumbers crack!

Danny and crew are super nice and get the job done.

Mike D.

I called Danny at Pickell plumbing very late, he walked me through how to get the water off through the softener (because we could not get to the main box because of the ice) until he could get there. He showed up that night and saved us from getting more damage and fixed it on the spot. I highly recommend him to anyone. Will be my go to from now on.