Phil's Water Works

Sanae Y.

Phil came and replaced or water softener today.
He is lightening fast once the order is confirmed but thorough at the same time.
I got his name off the Nextdoor and now I would highly recommend him.

Thank you Phil for making our life easy.

Kit T.

They came recommended, and the first interaction with them was ok, and I went with them to get a new water softener and RO system installed. It all went downhill after that, like other reviews mentioned, getting a follow up service with them was very difficult, I gave them a few chances to reply my multiple requests but was met with no response. I will not be using Phil's ever again.


I found Crystal Clear Water Systems and their service and responses are quick and responsive.

Yolanda M.

Phil installed a very nice unit years ago. But I have been trying to get him to reply back to me via phone about a simple question regarding the settings on our system because the manual isn't helpful on what I need to know. I have been trying intermittently for 2 years and have never gotten an email or call in return. So I guess if you need a system installed, that's great, but if you want any help after that, don't count on it.

Vicki J.

I needed a new water softner. Phil said he could repair my old unit. After $500 and many phone calls, which were very rude on Phil's part, he never came back except to throw a bag of salt into the unit. I called Performance Water Works who referred him-John was very helpful and sent a new plumber at his expense to complete the repairs. My unit now works well.

I would be remissed if I did not write to warn others who are unsuspecting that Phil is unreliable, uncivil, and unprofessional. EEEEEKKKKK! ME DEFINITELY THINS NEVER EVER AGAIN!!!!!!

Steve B.

I have been using Phil's Water Works for 15 or 20 years and he has always treated me fairly. About 3 years ago he put in a new water softener and that act saved me at least $50 a year on the cost of salt, Once a year he comes out to service the RO filter under the kitchen sink. He's honest and efficient. If you need an RO filter or a new water softener, he's the man to call. I live in Huntington Beach, not San Francisco.

Richard N.

Phill is is very honest. After coming to my house for a service call, he suggested that my problem may be covered by insurance. It was, and the insurance wanted to use their plumber. This will save me money, but Phill is out of a job. Thanks Phill for being so honest.

Kerry T.

Run, don't walk ... away. They sell you a very expensive product and then leave you hanging when it doesn't work. Just NO.

Christine C.

We wanted to replace our water heater and water softener. Did an ""ask"" on Nextdoor, and one of my neighbors recommened Phil's Water Works. He met the price of our best quote and came out on Saturday morning to do our upgrade. More then helpful and knowledgeable. Great guy who made our life better with his skills and expertise! I recommend him to anyone that needs a dependable and honest guy. Will call him again!

Amanda R.

This company was referred to us by my aunts. They specifically recommended Mario and said he was a very trustworthy person. He showed up promptly both times and was very honest with us about what needed to be done versus trying to get us to spend money we didnt have to. The house is my grandmother's and she is almost 96 years old. Considering we dont have too many years left with her i told him we weren't looking to spend thousands of dollars on a property that will be sold in the next few years. He completely understood and gave us the best solution for our situation. He stayed 4 long hours clearing the roots out of our sewage pipe to fix our reoccuring overflow problem. Our family is extremely pleased with his hard work and dedication and will recommend him to all of our friends. Thank you Mario!!!!

-The Romero Family

N L.

We live in Anaheim Hills which has extremely hard water. Our home has an old water softener system, but we suspect the previous owners never maintained it. Within a few months of owning our home, the system sprang a leak.

We called Phil who came to our home to investigate. As we suspected, our water softener system was in bad shape. Phil ordered the parts and repaired our system. It's been working great for the past year.