Phil Walz Plumbing

Kinda S.

Used there service multiple time before was very happy with there work. This time the plumber shows up did not seem to know what he is doing.. my husband had to help him with removing parts. Ended up not completing the work we had to complete the work. Not a satisfied costumer

Marcia L.

I could not be happier with the beautiful shower that I now have instead of my old bathtub. Kim, the designer with a wonderful vision, planned the whole process out, coming every day to see exactly what had been done and if all was according to plan. Sometimes she came twice a day and always answered my many questions. The workmen were careful and very considerate. I was amazed how easily the whole project was completed
Thank you to Kim and Debbie for your wonderful work.

Shannon M.

Do not recommend; a plumber from Phil Walz came out yesterday to look at my water heater and charged $165 to tell me he couldn't do anything. He also seemed angry at the configuration of the water heater (it's in the same closet as furnace, which is not something I can help.)

I called Blue Whale in Oswego and they reset it (as well as giving me other info about the water heater) for $70.

Troy Z.

They came fast, within about an hour and 30 min for a clogged kitchen drain. He worked for an hour and 30 min, fixed the drain issue, but tried to cheat me on time. I had my nest camera set up though with him standing at the front door at 12:06, he comes and hands me a bill at 1:36 (after sitting in his truck for 10 min, and been done with actual work for much longer than that).

And then he tries to charge me for 1 hr 45 min of work. We go back and forth about the time for 5 min, with me showing him the NEST camera history with time stamps, and finally he relents saying he doesn't have all day to argue with me. I'm happy to pay for what you actually did but don't try to take advantage of me.

Shirmeen A.

I would not recommend this service. First, making an appointment with them was difficult. The lady was rude when I was asking her questions because I was still understanding the process. And then they cheated us on time. They ""waited"" extra to see if there would be any more leakage from the changed valves and then made the excuse that they called two plumbers to make sure the work would get done in time and then charged me for the second one. This company is clearly just trying to make the most money possible without caring about the quality of its work and how it treats its customers.

Jill K.

My mistake for not asking if work was guaranteed. 14 months after installation of a kitchen sink faucet, the faucet loosened and fell off the sink. This has never happened in any home I have owned, ever. I called Phil Walz and explained the issue. They would not repair without a charge as their initial work was only guaranteed for 90-days. It seems a little suspicious to me.

mark p.

Beware. They cheat you on time. Will charge you for cleanup. I have security cams and have the tech getting to my home at a time and cleaning up at another time and still charging me for all that time. At 55 dollars for every 15 minutes he took his time cleaning. Ended up paying over 500 dollars for a valve replacement and making sure a tub drain was working. Keep in mind the wall was already exposed. Buyers beware!

Clifford H.

Great company would recommend to anyone. Honest and fair pricing. Love Debbie and Kim in the office, very helpful!

Kelly F.

Wow! They charge 220.00 per hour! Be careful because what they quote you over the phone is not always what you end up paying.

wendy s.

Disappointing service work-- had Phil Waltz Plumbing out to the house to confirm and fix gas line piping that had an analyzer confirmed leak but plumber Phil C. was unable to locate the leak with his soapy water ( I asked him to please also check with an analyzer which he had not brought along). During his visit, he turned off my water heater and neglected to turn it back on when he was done nor tell me so I could take care of it. This led to cold-water-only showers for days (I did not suspect the water heater switch as the plumber had just been working right there) until I finally checked his work area and discovered his mistake a few days later. I asked him back out to the house to correct the situation and was hoping for an apology but instead he denied involvement (""it wasn't't me"") rover and over, then finally admitted that he probably bumped it with his ladder or possibly a knee. And he only offered a half hearted apology after I expressed my disappointment in his mistake, the inconvenience to us ( cold showers for days) and primarily, because of his lack of professionalism handling the situation after-the-fact. I will be removing Phil Walz Plumbing from my contact list as I was displeased with them as a contractor and would not recommend them to friends.