Peterson Plumbing, Heating, Cooling & Drain

Cheryl M.

I am not giving any stars but the one to post this review. this a personal business we called who acted quite professional at first. They did a fix on my heater and the part was faulty which they blamed on us after charging $700 to originally fix. May I add the parts only set them back a measly 75 bucks. The prior technician they originally sent did a check included in their 49$ fee but did not alert us anything was wrong. I understand in repairs it takes some ""critical thinking ."" When we called them back out they wanted to recharge us for the faulty part they installed which they gave us a 6 months warranty on. ""Mind boggling I know."" I begged for them to meet us halfway as we are desperate and my child could not stay in our home due to recent overnight temperatures dropping to about 14. Upon visualizing the 20 dollar part they installed it was used!!! See photo below, a local company ordered us a new part at no financial benefit to them. The manager Robin was cold and unassuming offering no resolution and didn't seem to care at all. I will be calling the better business bureau. I hope Robin has a good Christmas with my 700 bucks. Uncaring cold and calculated. This company is a high priced mess with no family values. They tout pink vans for cancer awareness which concerns me for the little old lady who calls them for a leaky toilet and gets charged probably 2xs what her monthly staple is. I wasn't even offered a space heater until the problem was solved especially being Thanksgiving. The techs are trained to sell you a new unit at an unbelievable price rather than make a repair. Also the techs don't seem highly trained I never could get a straight answer or any care or resolutions. Be very cautious of this company.

Katie G.

Great company! Fair and honest. We had a collapsed main line in our 110-year-old home in Fruita. We received a quote that was cheaper than several other plumbers in the area. We did not have to excavate the entire line which enabled us to save our trees. Roger and Tim were hard working, fast and kept us informed. Even after an unforeseen mishap, they promptly returned to fix it for us at no charge. We are so thankful that such an outstanding company with awesome people serve our grand valley.

Cliff R.

New to the area & called them to install 2 toilets and a bathroom sink. They wanted over 800 dollars each to install the toilets alone. They also pushed a monthly membership program no one needs to pay for. This company is gouging people. Never seen higher prices anywhere for basic plumbing services. Got all my work done for less than 300 dollars total. This place is a ripoff. Make sure you get several bids & you'll see for yourself. They should be ashamed of themselves.

Garrett S.

Had a quote for some work in April that came out 4x higher than the company that ended up doing it. Rescue 1 plumbing did a good job for way less. Stay away from this overpriced outfit unless you've won the lottery. Even then, don't be stupid with your cash. I'll never call Peterson again.

Gail H.

These rip offs gave me a bid of $315 to change out a toilet I,purchased. I had it installed today for $60.

Kristin D.

John and Tim are very professional, friendly and courteous. They call when on their way. They work hard to get the job done. They take the time to talk to the customer to explain what needs to be done and make sure that no question is left unanswered. Will definitely contact again if future needs arise.

Tim M.

Roger of Peterson Plumbing was very thorough & complete when explaining the different options that their company provides. Roger followed my directives & was pleasant while here.

Lydia H.

excellent service and knowledge. Great diagnosis and several different options were given to solve my problem. Also, they got out to my house the morning I called. EXCELLENT

Shelley T.

Excellent service!! A tech was at my home within 40 minutes of me calling and fixed the issue quickly. Their prices are very reasonable. Will definitely call them again if needed.

Curt B.

I rarely give bad reviews but the service I got from Peterson was so poor I feel I should help others avoid making the same mistake I did.
I had a simple zone valve that needed to be replaced on an old furnace - Peterson was prompt and came out to the house but immediately started listing other things that needed to be done - to the amount of over $2,500. I felt this was suspicious so I got a second opinion. The zone valve that Peterson quoted at $440 was $130 from the other company.
Enough said.