Peter's Plumbing

Kathy K.

Do not use this company! I needed a water heater replaced. I had a couple of small jobs to do and had them price everything out for me. I trusted the pricing as I thought it was a reputable company and had no idea how much the parts cost. To replace a water heater..950 for a 439.00 Rheem unit and 900 to replace it. That's more than 300 per hour. Replace an under sink water filter--tried to charge 300.00. I stated that the piece costs 80.00 at HD. He agreed to come down to 125.00 and installed a GE that costs 65.00 and charged 250.00 to install which took less than 30 minutes. That's 500.00 per hour rate. Installed 4 hose bibs on the outside--no welding-just screwed in-350.00. Changed a Moen faucet on a double vanity as it was leaking. He stated he had that same faucet in the warehouse. After he installed it I checked and it was a 129.00 Delta that did not match. He offered to come back and replace it at no charge if I bought the fixture and valve unit. I paid 488.00 for the faucet and handles and 88.00 for the valve undersink. I could have just replaced the valve system and saved the 488.00 i spent but he no longer had the faucet he removed. Replace a bad valve in a toilet--125.00 for a 20.00 dollar part. I requested 200.00 back for the incorrect faucet that I had paid them for, they said the plumber would bring it when he changed out the faucet--no check and the plumber said it came out of his pocket and he didn't have any money. Feeling very stupid for thinking it was a reputable company, they could do all the jobs the next day and thought they were expensive but worth it to get everything done right. Should have called some other companies as their prices are much more reasonable. Should have done my homework and researched the prices. Feeling very ripped off and have learned a valuable lesson. Do not use this company!!

Janice E.

I am thoroughly disgusted with this company. My expectations fell short. They are a well known company, highly publicized, and have a good reputation. That's why I picked them to fix my leaking toilet which caused me to have two consecutive water bills for $300. They came out and evaluated the problem, told me it was a problem with the water fill valve, charged me $100, took five minutes to fix it andtold meI have ayears warranty so that if I had any further problems, just call, no charge. As he (Yang) was pulling out of my driveway, I noticed the toilet was still running. I called him to come back in. He did a """"quick fix"""", and this time I was assured the problem was fixed. The following morning while I was brushing my teeth, I noticed the toilet running two times and I took videos and sent it to Yang. He sent me a message saying he would be over later that day. He showed up at the end of the day. He checked the toilet again and this time installed a stopper (which I supplied) and then told me he was just doing me a favor because the so called one year warranty was only to cover the """"fill valve"""". Well, the problem was still the """"fill valve"""". And I was under the impression that I paid $100 for a leaking toilet to be fixed, regardless of the problem. So he was really """"slick"""" as far as that so called """"one year warranty"""" is concerned. In any event, he installed the new stopper, said the toilet was fixed, and and left. After he left, the toilet continued to run as before. I have not called them again. I have the same problem that I started out with and I'm out of $100

Sue G.

DO NOT use Peter's Plumbing out of Miami, Florida 10652 SW 186th Street Cutler Bay, Florida. I called them upon recommendation from Home Advisor. (Don't use Home Advisor) to my home for the first time to give me an estimate and then to actually replace my stainless kitchen sink and faucet. He took my $900.00 and said he'd be back with the sink and faucet. He never came back . It cost me $30.00 to cancel that check. The supposed owner called me and said she'd send her son out to replace the kitchen sink and faucet. He replaced my kitchen sink which looks like it came from a recycling dump: permanent stains, water stains that cannot be removed although I tried everything including Bartenders Friend. And, while the guy was under my kitchen sink he did something and my garbage disposal no longer works. I sent Peter's Plumbing photos of my sink, and told them about my garbage disposal not working. Called repeatedly for a resolution. No luck. I feel so ripped off. And, who can afford this incompetence right now or ever?

Virginia S.

I've used Peters Plumbing for plumbing issues at work and home For years, and heating and air at home. They are dependable and honest. Thankful to have a company I can trust to give an honest assessment of my equipment.

Isaac S.

I cannot say much for there service but I called them due to spigot breaking and was told someone would be on the way, after I waited 2 hours no one showed up or called. I called them and they told me surprised """"no one has called you let me check"""". After that I received a call from the company stating they will not be able to make it but would happily come by on Monday( today is saturday and i have the water turned off so it is not shooting out the wall). I told them that Mobday will not work and they should of told me from beginning they cannot due the job so I could find someone else. In response they tell me let me check with company and call back. They called me and told me someone else will call me and are on there way to solve my problem as I explained to them I cannot turn on water. Not to my surprise no one called or showed up. So now I need to find a real plumbing service after these guys had me waiting all afternoon and told me on 2 ocassions someone is on the way. Try if it is not an emergency as they claim to be 24/7 but might not be able to make it..

Evis M.

I have used Pete's Plumbing in the past. However, my last experience with them has been the worst I've ever had with a plumbing company & I have dealt with many in South Florida. One of their plumbers came to my house on 10/7/20. Simple kitchen sink repair. He proceeded to flood my kitchen & did not flood my entire house because my wife turned off the main. Then he called his boss with told him to tell me the issue could be with the city of Sunrise. He had no interest of resolving the issue nor was he concerned about the flooding that one of his plumber made. Still waiting for a call back from a supervisor. I had to spent $200 on clean up the mess they left us! DO NOT USE THEESE PEOPLE!!! WEST END PLUMBING (954-741-5271) came over two hours later and fixed the issue and DID NOT FLOOD MY LITCHEN.

Judith G.

I called this company in January to install a kitchen faucet and was charged over $300 for labor. I paid it and reviewed them well, because in this day and age it's a lot if a contractor actually shows up and does work when you pay them. Now in October I am changing my review because i am beyond upset. My hot water line, which they installed in January seems to be clogged and when they came out in October, they didn't shut off my main water line, so there was gushing water at the early stage of the work. I ran and turned off the water myself. Then the technician, who was very nice, said he didn't have the equipment to clear the line they installed in January, so he called his boss, who proceeded to tell him over the phone that it was the faucet that needed full replacement again. I spent almost $600 in the faucet and their install in January and now this person is telling me i have to pay it all over again, without trouble shooting the problem in its entirety. I was horrified my kitchen was going to be flooded and now this. The supervisor was asked to call my husband for more clarity and i asked the technician to please leave my home, and thanked him for coming out. I am highly disgusted at what appears to be a plumbing company clearly taking advantage of a consumer, that happens to be a return customer. the plumbers who did the install in January are apparently no longer there, but the company supervisor never called my husband and didn't stand by their work. BEWARE AND DO NOT CALL THIS ORGANIZATION. They even blamed it on the city of Sunrise saying they had water issues. I've lived in Sunrise for 15 years. Never had water issues, nor do i have them in any other part of my home except the faucet they installed in January. Disgusting behavior. Will NEVER CALL THIS COMPANY AGAIN

Adilen R.

The job was done right temporarily. Its Convenient that its 24 hour service, but when it came to the price it was deceiving. They had told us over the phone there was an initial $150 to go out to property and that amount would be applied to total. When the plumber came out he said it was $350 so we were under the impression was extra $200 and our receipt said $350 total. Turns out he had already deducted the $150 and the total was $500 which he never once mentioned. This was actually the 2nd time we called this company the first time was estimate for something else and both times they came in giving the impression like they were saving us money but in reality charged a whole lot. Im editing this review because here we are 3 weeks down the line with same issue and the work they did is not guaranteed . Plus since we posted the unsatisfied review they blocked our numbers from calling back . what horrible service!!

Kristian S.

Horrible and extremely over priced. They were supposed to run the pipes in the wall to the closet next to it and connect a tankless water heater. When I returned from having to go to work a few hours, the pipes were outside of the wall and around the a/c so I would never be able to move it, electrical exposed, no tie downs anywhere on the pipes, no shut-off which is normally installed on the cold line, and the young inexperienced plumber flooded my house twice by not sodering all the joints before turning the water on. Had to pay another plumber to redo the job after being qouted $500-$550 and being charged $770. In hindsight I should have refused to pay and requested a manger but live and learn. Don't make the same mistake I did by hiring them.

Renee L.

I found Peter's on Angie's List. I requested a technician to come see why my shower wasn't draining. They called within 2 minutes of me requesting the quote on a Saturday morning. They dispatched 2 technicians by noon. The technicians were honest. They tested the plumbing. The water didn't backup while they were here. They did not make up a fake repair or charge me for coming out. They said to call them back if it happened again.