Peter Levi Plumbing Heating & Cooling

Andrea L.

Just an awful company. Dealing with a nightmare getting our heater fixed that they installed barely 1 year ago. They came out to try and fix it by disarming our alarm & telling us that it works but we have to constantly check it for leaks - Not an actual fix! They said they could replace the part they disarmed, came back another week and a half later to do it. Less than 12 hours later, heater was leaking all over. We saw that the technician didn't even secure the pipes correctly, so they had fallen out of place and we're leaking.
Called and got scheduled for an appointment almost a week later with no time window, then on the morning of, they cancelled with no explanation. Apparently if you accuse them of doing something wrong, they only allow you to schedule with the technician who messed up in the first place. Now we theoretically have an appointment almost 2 weeks after the improper installation, if they don't cancel again!
Will always tell folks to stay FAR away from Peter Levi, and can't wait to stop working with them!

Tamara T.

Do not hire Peter Levi plumbing for ANYTHING! I hired them to repair a leak in my master bath drain. They had to cut the ceiling to find the leak and do the repair. Jordan came completely unprepared. This was a ceiling repair and he did not have a ladder or tarp to cover the floor. He did not have the correct parts and he had to go out twice and get more parts. When we tested the repair, it was leaking. Jordan said he forgot to tighten something. When I went to close the bathtub drain, the lever on the overflow did not work. Jordan said sometimes they don't work. And he just looked at me. I told him I have no way to plug the bathtub and that was unacceptable. He went out and got a plastic manual plug. I told him that was unacceptable. He said he had another call and what did I want to do... Did I want a discount on the service? I had to order a longer plunger arm and fix that myself. Jordan had scratched the tub in several places and gouged down to the base of tub around the drain. When a guy came out to repair the ceiling, he took one look at the plumbing, and said this is not to code... Peter Levi kept explaining that it was correct. There were multiple problems including parts not glued an exorbitant amount of putty coming from the drain in the tub with the gasket upside down. They also used a 1 1/4 inch P-trap, which the minimum size for a bathtub drain is 1 1/2 inches. After putting in a review with BBB, I was told that Peter levi has a 100% satisfaction guarantee, and they did fully refund the money I paid them.

Maryann E.

Our HVAC system was installed 2 years ago. We're disappointed that the old technician was sloppy and did not connected properly into propane tank. So when we turned our heater on for this cold weather, Our house almost caught on fire.
Now We have to buy a new heater and since the old one was burned down.
Thank you for technician Sunny and Sage we can sleep better and safely knowing our house won't be without heat anymore.
SUNNY and SAGE are knowledgeable and professional. I'm giving them 5 stars for excellent job. Also thank you for David for a prompt response. Our house feels warm already.

John G.

I had a very expensive whole house water filter system installed. After it was installed, I had a handyman tell me it wasn't installed to code. I brought this to the attention of Peter Levi and they corrected the situation after much discussion with them. Then, it came time to service the sediment filter and they can't find the proper wrench to remove the canister--and they can't purchase a filter until they get this wrench! I've contacted the manufacturer of the water filter system and they said that they will only deal with Peter Levi. Very frustrating and disappointed, particularly after I spoke with management about this. I'd like to properly maintain this system but so far I've not gotten anyone to deal with this!

Juliet B.

This company has an add on line for $77.00 special to unclog your line and when they got to our home they refused to unclog the line for the77.00 because we would not accept a 3,300.00 job they claimed needed to be done. This is a gimmick. They will not unclog your sewer line for 77.00. This is a way to sell you on some trumped up charges and getting your money because they think you are in a crunch to get the line unclogged and the shit cleaned up and the smell out of your house. They lied and said our kelly cleanout was broke into the pipe of the sewer line. so we called another company which and it took them 10 min to unclog and clear the line. we had shit coming up out of our shower and peter Levi thought we would be desperate and buy anything they sold us. DO NOT TRUST THESE GUYS!! Get a second opinion. You want an honest company. Call ARMS ROOTER 7074212422 (Angel) he is one of the best and he dosent sell gimmicks!

Eliana Grace R.

We had them come out to try to fix my washing machine since it was flooding during each use. They snaked our pipes and said that it seemed fine but we should consider hydro jetting. They also mentioned our pipes were old so when I asked if there was a risk to the hydro jetting bursting our pipes they didn't answer it and stated again that the hydro jetting would clear the pipes. They quoted us over $3000 for the hydro jetting. The first visit didn't fix our washing machine. They came out a second time to check the vent for our plumbing and also our A/C system. They said we need to clean out our A/C system and that the vent was fine. The man who checked our vent was also very stand offish and said the vents would rarely have any issues ever in the 10 years he was a plumber. We got a second opinion due to the amount of money they wanted us to spend and the fact that each time they came out nothing actually got fixed. A plumber from a different company checked our vent again, unclogged it- and FINALLY our washing machine works. They had also kept calling us to offer other services but didn't even resolve our first issue. Needless to say, I'm more convinced they're running a scam rather than an actual plumbing business.

Gary S.

Do not recommend!!! came out for a 145.00 diagnostic fee which was fine. replaced parts which cost under 50.00 online.......they charged me $1067.40!!!! for the parts.....are you kidding me???NEVER AGAIN!!!!!

Sandra P.

Wow. I'm thrilled!! Who knew a clogged sewer line would end in a ""thrilled"". My drains all backed up at the beginning of a 3 day holiday weekend. I chatted on Yelp with 6 companies, spoke on the phone to another 17. Had 2 out for estimates. Most either didn't service my zip code even though their websites and Yelp said they did...or they were too busy today...or they were waaaaay too expensive. I found Peter Levi online and called. They were here in less than 2 hours. Their technician, Kellen, was awesome. He was prompt, friendly, experienced, and didn't treat me like I was a woman. He explained everything and within 20 minutes my drain was unclogged and I could flush for the first time in 4 days. He charged me the exact price that I was quoted...only $77!!! He pointed out a problem that will need to be taken care of in the future but he didn't try to upsell me or take advantage of me. I can say that the other 2 that were out this morning tried to get me to pay $400+ and tried to mansplain me. I will absolutely, positively be calling them again for any future plumbing issues. And calling them FIRST not last. So yes...I'm thrilled. And looking forward to taking a shower again!!

Betsy C.

We had a faucet leak and Peter Levi was available to come check it out. They said we need a new faucet and emergency valve. Ok that's fine. They said they had the parts on them. Also ok. We had already checked out some faucets at Home Depot suspecting this would be the case. He shows me the faucet and the brand. I assume it will be a few hundred dollars like I've seen around. They did quick work of it. Then I look at the itemized receipt and they charged me $1,185 for a Moen Arbor kitchen faucet with supply lines! Supply lines are like $15 and this faucet online is available for $450 at most. I was charged a total of $1,671.50 to replace the faucet and emergency valve. The emergency valve pricing looks in line but I was already ripped off with the faucet and feel like my trust has been violated. Highly recommend you go elsewhere for your plumbing needs.

Ann F.

I had both my heater and water heater serviced by Peter Levi Plumbing, Heating and Cooling last week. While I had some difficulties with the schedulers the two gentlemen, Bill and Colby that came out to do the servicing were professional, kind and efficient. They didn't scold me for my lack of upkeep on my equipment or push too hard on additional services. They made me aware of some programs and additional work that could be done but they weren't aggressive. I most likely will eventually do some of the work next year and will call Peter Levi.