Personal Plumbing Heating & Air Conditioning

Nick C.

This company is so good that I felt obligated to write this Yelp review before they even completed their work.

Bob was able to give me an estimate when I was still at work so I didn't have to drive home and back.

Their bid came back so much lower than the other two I got that I was a little skeptical that I might be getting quoted for inadequate hardware. But Bob stood by his quote and ensured me that if I was not happy with the performance, his company gave a 1 year satisfaction guarantee on top of the 15 year warranty on the Navien.

The more I looked into the specs of the unit these guys were recommending the more I could tell that Personal Plumbing were giving me a very fair price, for exactly what I needed (plus an inline ion filter that the other companies weren't offering), whereas the other two were deliberately overselling me, and one even insisted that I replace the pressure regulator and overflow tanks for another $2,000, which Personal Plumbing told me were not necessary.

I am now writing this as John and Tim are in my garage, carefully and expertly replacing my cracked 15 year old standard water heater with a state of the art Navien tankless. The fact that they even put oil catch mats underneath their vehicles in the driveway shows how much they go above and beyond what is expected. And Tim even came inside and fixed two stuck faucets for free!

If 5-stars on Yelp signifies ""as good as it gets"", then Personal Plumbing is the epitome of 5-stars.

Arianna C.

I don't know about anyone else, but every time I have to call a plumber I get hives. I recently had an issue with my kitchen sink backing up into my dishwasher and called a local guy. He stood over my sink, looked at the pipes, peaked into the dishwasher (full of nasty water at the bottom) and without so much as pulling out a tool or flashlight immediately told me it was not a plumbing issue, rather the dishwasher. I don't know anything about plumbing, but that didn't make sense. He left within 15 minutes and promptly sent me a $75 home visit/service fee. I was NOT happy! I followed his recommendation and called a dishwasher guy who informed me that the dishwasher was in working condition and it was a plumbing issue.

Ok, now I'm really annoyed.

I managed to throw some Draino down the pipes and it was resolved . . . temporarily.

A few months later, the same issue was happening. I knew Draino wasn't going to fix it.

My neighbor recommended his plumber and I figured, what do I have to lose?

I honestly can't say enough about Personal Plumbing, Inc. Where to start? Bob sent someone out almost immediately, even though it wasn't an urgent issue. Ed was kind, professional and very detailed. He tried to snake the drain and when that didn't work, he brought out the longer snake. When that didn't work he brought out the Mega one. He was upstairs, downstairs, inside and outside trying to figure out where the issue stemmed from. Ed was literally working tirelessly for 3 hours with no resolution, but he didn't want to give up. Ed called Bob, the owner, to see if he could help. Bob offered to come back the following day with yet more equipment, including a camera to get to the bottom of it. Bob was early, professional and kind. He immediately knew the root of the problem and explained each step with great detail.

Bottom line, the piping was improperly installed during construction. Bob needed to cut open the wall to gain access. A homeowners nightmare, right? I trusted Bob and he assured me he had a drywall guy that would make it look as good as new. Bob made a very small hole, got to the access point and quickly cleared out the clog. He also determined rather than close off the wall, an access panel would be the best option in the event a plumber needed to access the pipe again. Perfect!

Bob was in and out in less than an hour!

Not only was I extremely impressed with the professionalism, knowledge and dedication both Ed and Bob displayed Personal Plumbing, Inc. is also reasonably priced. Bob didn't overcharge or even charge for the hours Ed spent trying to resolve the issues. Personal Plumbing, Inc. is top notch and I would highly recommend them to anyone with plumbing issues. Don't call anyone else! You won't be disappointed.

Hazel A.

Great service very pleased with the work called on a short notice but they where able to get job done right away. I highly recommend the company.

Sandee S.

If you need plumbing work call on Personal Plumbing !
I called on a Thursday , requesting Friday Morning Visit , I was informed as to the time they would arrive . Upon arrival , they were professional , knowledgeable, kind and reasonable.
In our case the part was not on their truck . But as promised they returned Monday as arranged .
Our issues was fixed . Just so happened that I need to be out of town , their billing process was super easy to navigate from another state .
When our past plumber passed away last year, I was terrified that I would never find another honest, easy to deal with plumber . Personal Plumbing was awesome !
I will call on them for all my plumbing needs in the future .

Rick D.

Best plumber I've ever used. Very responsive and work through getting difficult to find custom parts for our job. Kept us informed every step that will way and was very fast in completing the job. Bob and Mike are great

Maria D.

Best Plumbing company I have ever dealt with. I have had them out
to my Mobile Home several times. Each time they found the problem immediately, either had the part or ran to get one. They are friendly, on time, and even took a moment to play with my two Pomeranian dogs. Best of all they do not sock it to you with their prices. Each time my bill has been extremely reasonable. I highly recommend them for all your plumbing needs.

Lin S.

Michael came out and knew what my issue was right away! He went down the street picked out a faucet I wanted and installed it. Dog friendly too! I told him I'm interested in a bathroom remodel in the future so they do that as well.
Thank you

Anastasia B.

I'm a residential designer and licensed general contractor with clients throughout San Diego. Bob and his crew have worked on quite a few of my remodeling projects over the past two years, including several that involved substantial, complicated plumbing moves. Bob always shows up when promised, works quickly, and takes great care to ensure that the work is done correctly and well. His pricing is also very fair. I highly recommend Bob, and Muller Plumbing Services!

Barbara P.

This company converted an electric stove to gas and sent out two professional men who completed the job in good time.
The owner is responsive and places high value on customer service.
Thank you!

Cara M.

We are very happy and grateful for Bob. He was recommended by our contractor and has provided several timely and efficient plumbing services since we bought our new home. He is very responsive and communicative. He is also very fair and gave us a very reasonable price for a slab leak fix/pipe reroute in our home. He goes out of his way to be accommodating and is an honest and good person. We have had bad experiences with other plumbers who were trying to take advantage or over charge. We will never use anyone else but Bob Muller Plumbing Services. I would highly recommend him to friends and family!